Fall Creators Update

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  • Antman
    PCHF Member
    • Oct 2016
    • 316

    #31
    Originally posted by Slytod
    โ€ฆIโ€™ve not been getting e-mail automatically downloaded; that suddenly stopped working without any obvious causeโ€ฆ
    Symptoms
    When you start Microsoft Outlook, Outlook does not automatically perform a send and receive operation to download messages from the server.
    Cause
    This behavior can occur because of a damaged Send/Receive group within Outlook.
    Resolution
    To resolve this behavior, create a new Send/Receive group in Outlook:
    [ol]
    [li]On the Tools menu, point to Send/Receive Settings, and then click Define Send/Receive Groups[/li][li]Under Group Name, click the group, and then click Copy.[/li][li]Under Send/Receive Group Name, type the new group name, and then click OK.[/li][li]Under Group Name, click the old group name.[/li][li]Under both When Outlook is Online and[/li]When Outlook is Offline, click to clear the check box for
    Include this group in Send/Receive (F9).
    [li]Click Close.[/li][li]Quit Outlook, and then restart Outlook.[/li][/ol]

    Comment

    • Slytod
      PCHF Member
      • Jan 2017
      • 269

      #32
      On the Tools menu, point to Send/Receive Settings, and then click Define Send/Receive Groups
      Ok, no problem. Got that up.
      Under Group Name, click the group, and then click Copy.
      Ok, Done.
      Under Send/Receive Group Name, type the new group name, and then click OK.
      The existing one is โ€œAll Accountsโ€ So Iโ€™m leaving the new one as the default name of โ€œCopy of All Accountsโ€
      Under Group Name, click the old group name.
      Ok, thatโ€™ll be highlighting the โ€œAll Accountsโ€ group.
      Under both When Outlook is Online and When Outlook is Offline, click to clear the check box for Include this group in Send/Receive (F9).
      Ok, but I have to assume the top bit is online as it doesnโ€™t say so. But F9 is already ticked in both blocks.
      But ! I see there is no tick in Schedule an automatic send/receive every 5 minutes. Maybe thatโ€™s the issue. Iโ€™ll tick that too.
      Click Close.
      Quit Outlook, and then restart Outlook.
      Giving it a try now.

      Yes that worked fine. Thanks again.

      Now I just have to decide whether it is worth unticking the Redemption Helper Outlook Extension. But itโ€™s presently working better than it has for ages.

      Comment

      • Slytod
        PCHF Member
        • Jan 2017
        • 269

        #33
        Ah I read you incorrectly, you said to clear not tick. Whoops. Still it seems ok anyway. Should I go back and clear it anyway ?

        Comment

        • Antman
          PCHF Member
          • Oct 2016
          • 316

          #34
          Originally posted by Slytod
          Ah I read you incorrectly, you said to clear not tick. Whoops. Still it seems ok anyway. Should I go back and clear it anyway ?
          If it works, donโ€™t fix it.

          Comment

          • Antman
            PCHF Member
            • Oct 2016
            • 316

            #35
            But DO disable redemption.

            Worst case - disabling redemption causes a problem.
            Start Outlook in safe mode, re-enable.

            Best case - Problem disappears.

            Comment

            • Slytod
              PCHF Member
              • Jan 2017
              • 269

              #36
              Brilliant. All seems sorted. Unsure why it coincided with the Fall update though. Thanks again. I think this is solved. I leave it for a short while though in case something crops up.
              Thanks again.

              PS eM CLient seems to work well with the secondary e-mail account.

              Comment

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