Random lag spikes

[r3dmagik]

Im posting from my phone.

Naga = mouse
Blackwidow = keyboard

[phillpower2]

What is showing in Speccy;

Peripherals
Razer Naga
Device Kind: Keyboard
Device Name: Razer Naga
Vendor: ECHELON
Location: USB Input Device
Driver
Date: 8-12-2015
Version: 6.2.9200.16384
File: C:\WINDOWS\system32\DRIVERS\rzudd.sys
File: C:\WINDOWS\system32\DRIVERS\kbdhid.sys
File: C:\WINDOWS\system32\DRIVERS\kbdclass.sys
File: C:\WINDOWS\system32\WdfCoInstaller01009.dll
HID Keyboard Device
Device Kind: Keyboard
Device Name: HID Keyboard Device
Vendor: ECHELON
Location: Razer Naga
Driver
Date: 6-21-2006
Version: 10.0.15063.0
File: C:\WINDOWS\system32\DRIVERS\kbdhid.sys
File: C:\WINDOWS\system32\DRIVERS\kbdclass.sys
Razer BlackWidow Ultimate
Device Kind: Keyboard
Device Name: Razer BlackWidow Ultimate
Vendor: ECHELON
Location: Razer BlackWidow Ultimate
Driver
Date: 8-12-2015
Version: 6.2.9200.16384
File: C:\WINDOWS\system32\DRIVERS\rzudd.sys
File: C:\WINDOWS\system32\DRIVERS\kbdhid.sys
File: C:\WINDOWS\system32\DRIVERS\kbdclass.sys
File: C:\WINDOWS\system32\WdfCoInstaller01009.dll
HID Keyboard Device
Device Kind: Keyboard
Device Name: HID Keyboard Device
Vendor: ECHELON
Location: USB Input Device
Driver
Date: 6-21-2006
Version: 10.0.15063.0
File: C:\WINDOWS\system32\DRIVERS\kbdhid.sys
File: C:\WINDOWS\system32\DRIVERS\kbdclass.sys
Razer BlackWidow Ultimate
Device Kind: Mouse
Device Name: Razer BlackWidow Ultimate
Vendor: ECHELON
Location: USB Input Device
Driver
Date: 8-12-2015
Version: 6.2.9200.16384
File: C:\WINDOWS\system32\DRIVERS\rzudd.sys
File: C:\WINDOWS\system32\DRIVERS\mouhid.sys
File: C:\WINDOWS\system32\DRIVERS\mouclass.sys
File: C:\WINDOWS\system32\WdfCoInstaller01009.dll
Razer Naga
Device Kind: Mouse
Device Name: Razer Naga
Vendor: ECHELON
Location: Razer Naga
Driver
Date: 8-12-2015
Version: 6.2.9200.16384
File: C:\WINDOWS\system32\DRIVERS\rzudd.sys
File: C:\WINDOWS\system32\DRIVERS\mouhid.sys
File: C:\WINDOWS\system32\DRIVERS\mouclass.sys
File: C:\WINDOWS\system32\WdfCoInstaller01009.dll

[r3dmagik]

I should remove them?

[phillpower2]

For now I would uninstall all software to do with the mouse and keyboard, restart the computer but don`t install any drivers for either the keyboard or the mouse, for testing purposes only, go with Windows own generic drivers and see how things go.

Please note that if you are using the problem computer to post here that you should enable Windows Defender to keep you protected, keeping Kaspersky disabled while we troubleshoot this.

Stick with this arrangement to begin with, if the mouse works without issue try re enabling Kaspersky and test to see if the mouse still works ok then get back to us.

[r3dmagik]

I’ve uninstalled the drivers in device manager and the razer synapse program.

[phillpower2]

Please note that if you are using the problem computer to post here that you should enable Windows Defender to keep you protected, keeping Kaspersky disabled while we troubleshoot this.

Stick with this arrangement to begin with, if the mouse works without issue try re enabling Kaspersky and test to see if the mouse still works ok then get back to us.

[r3dmagik]

ah i left safe mode and booted as normal but i’ve had no issues running with the windows generic drivers

Edit

Never mind just happened again

[phillpower2]

Had you or Windows loaded any updates.

Did you try Safe Mode as suggested.

Run Speccy again and post the updated url for us.

[r3dmagik]

Not had time to try much but did run memtest over night which passed. Also took the gfx card out and hoped for the best as I had to do some work and for 6 hours yesterday and 3 hours so far today no issues.

[r3dmagik]

Put my old gfx card in and no issues also about from the fps difference :LOL:

[Evan_Omo]

How is the computer running now with just the generic mouse and keyboard driver installed?

[r3dmagik]

It would still happen with them drivers and normal gfx card.
I went 2 days with no gfx card 0 issues and now today with a old one no issues again.

[Evan_Omo]

Ok it could be a bad video card that is the culprit. Go ahead and test the system with your spare video card and see if the same behavior occurs. If the computer does not crash after a couple more days then you have identified the faulty hardware component.

[r3dmagik]

right had no issues with the old card over the weekend. I got a new card today and its still fine. Guess we can mark this as solved?

[jmarket]

Thank you for letting us know, should you require further help with this issue please pm a staff member who will re open it for you