Computer Switches Off By Itself Shortly After Switching On

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  • EllaTJA
    PCHF Member
    • Oct 2017
    • 1

    #1

    Computer Switches Off By Itself Shortly After Switching On

    When the computer is turned on, it typically works fine and smoothly. From time to time, the computer will stutter, seen mainly with the lagging cursor. After about 5 - 10 minutes or so, the monitors lose connection and the message β€˜No Signal’ appears on the screens. The system unit, which seems to still be running, will stay β€˜on’ for a while before switching off by itself and the light going out.

    Additional information:
    This happened immediately after we had the motherboard replaced. Prior to its replacement, whenever the computer and monitors are switched on, the monitors will depict the message β€˜No Signal’ and shortly afterwards, the system unit will turn off by itself and light goes out. After a short while, it will turn itself on again, followed by the monitors turning themselves on before depicting the same message again, and again the system unit turning off - perpetuating a cycle. If we get lucky, eventually the computer will actually switch on properly and will work normally. Thus typically we would just wait until it properly turns on.

    However, recently, when the computer was β€˜switched’ on, it would not turn on properly for a long time and the cycle seemed to continue indefinitely. This would continue for several days without any success. Thus, to try and fix the problem we had the motherboard changed. We thought it worked as it managed to turn on properly, but the problem mentioned above then occured.

    Computer Specs:
    [ul]
    [li]intel Core i5 3.4 GHZ[/li][li]8GB RAM[/li][li]64-bit operating system [/li][/ul]

    Motherboard:
    [ul]
    [li]GIGABYTE Z77M-D3H[/li][/ul]
  • TwitchisMental
    PCHF Member
    • Nov 2016
    • 176

    #2
    I am sorry to hear about that issue. We can assist you with that.

    Please download MINITOOLBOX and run it.

    Checkmark following boxes:

    Flush DNS
    Reset FF proxy Settings
    Reset Ie Proxy Settings
    Report IE Proxy Settings
    Report FF Proxy Settings
    List content of Hosts
    List IP configuration
    List Winsock Entries
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size
    List Devices

    Please post the log in your next reply .

    Comment

    • georgeks
      PCHF Member
      • May 2017
      • 335

      #3
      So you are using the O/B graphics then.
      Can you post the model/maker of the memory -and what configuration, is it one module?

      Also: What BIOS version is on the motherboard?

      Comment

      • georgeks
        PCHF Member
        • May 2017
        • 335

        #4
        As you can see from here
        https://www.gigabyte.com/Motherboard...10#support-doc
        the manufacturer of the m/b recommends specific memory modules.

        There is this entry as well
        Why my system is constantly rebooted after executing the EZ Smart Response from EZ Setup?

        Just submit the information Twitch6000 asked.. ..maybe the issue will be easily resolved after all..

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15205

          #5
          Not heard back from you EllaTJA, do you still require assistance or is the issue now resolved, an update would be appreciated.

          Comment

          • veeg
            PCHF Director
            • Jul 2016
            • 8977

            #6
            Any updates for us? After 48 hrs this thread will be closed.

            Comment

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