Desktop USBs not working

[Jaymie1989]

Hey,

Not sure if this goes here or somewhere else.
Got a Lenovo H330 and on startup I can enter BIOS and do what I need to. Problem I have it when I get to the Windows login page the keyboard and USBs don’t work. I’ve tried other keyboards and mouse’s. The pc did start up asking if I wanted to start up repair and I wasn’t able to select it due to the usb items not working.

I don’t know what I can do. I’ve cleared CMOS.

[DOUGIE]

Have you hooked up the keyboard and mouse to USB 2 ports? (Black)

[Jaymie1989]

Yeah I’ve tried multiple ports

[Malnutrition]

Try and re seat your hardware.

[MEDIA=youtube]DLxNPBQBfT8[/MEDIA]

[DOUGIE]

On occasions, I have tried a different Keyboard and Mouse. That has also worked for me.

[Jaymie1989]

I’ve tried 3 different keyboards.
I’m confused as I can use BIOS and that’s it.

[Malnutrition]

Do you have your windows disk? If not burn one on another machine and see if you are to do anything from within it. If re seating does not help.

https://pchelpforum.net/resources/download-windows-and-office-isos.87/

[Jaymie1989]

Do you have your windows disk? If not burn one on another machine and see if you are to do anything from within it. If re seating does not help.

https://pchelpforum.net/resources/download-windows-and-office-isos.87/

I’m finally able to use a keyboard in the setup. I’m going to attempt a repair keeping personal files intact.

[Jaymie1989]

It says there was a problem resetting the pc.
I think I’m gonna have to put the HDD as a secondary on my other pc and try and save what I need.

[DOUGIE]

Are you sure you are booting to the right partition?
Set your Bios to default, and set correct boot order.
You can get those errors, trying to boot to a non OS partition.

[Jaymie1989]

Are you sure you are booting to the right partition?
Set your Bios to default, and set correct boot order.
You can get those errors, trying to boot to a non OS partition.

I booted from my usb which has windows 10 on.
Then went to reset the pc and still the same message. It sees that I have windows 10 from choosing the target os.

[Malnutrition]

Try the startup repair three times in a row and then run Chkdsk /r from the command prompt in startup repair options

[Jaymie1989]

I have attempted a start up repair three times and it seems successful as it restarts and loads the windows login screen again. The USBs still don’t work and I cannot do anything from the welcome screen. I have attempted to run chkdsk /f but the drive is write protected so won’t let me go any further.

[Jaymie1989]

It now saying startup repair cannot be complete.
It’s given me a log file but how I open it through recovery?

[Malnutrition]

Download the Ultimate Boot CD for windows.

Start the video below at 53 minutes.

Follow the instructions for using the Ultimate Boot CD.

[MEDIA=youtube]3ACedfiQPmE[/MEDIA]