Error code 0xc000000e

[Skudjah]

My friend was having issues with his power supply so I take mine out to check it. Turns out it was a bad PSU. I put my PSU back in my pc and it will not load windows 10. I get a black screen that says loading operating system and it stays there. When I try to select a different drive just to make sure it is loading from my SSD. After selecting my SSD I get the error code with a blue screen I have the options of 1) trying again 2) press F8 for start up setting which does not work or 3) F9 use a different OS. When I select F9 it pulls up windows 7 and says it is not a genuine copy. I do NOT have the windows 10 disc. I am unsure what else to try.

[jmarket]

Hi there Skudjah and welcome to PCHF

That error code means a required device is not connected.

Have you tried using a USB drive, putting Windows 10 on it, and then going into recovery and trying to repair the MBR? If you get a chance to create a USB recovery drive, go to Troubleshoot > Command Prompt then input the following commands:

bootrec /fixmbr
bootrec /fixboot
bootrec /rebuildbcd

[jmarket]

Here is the results from his HD Tune scans. One is the ssd and the other is hdd. We tried to update to Windows 10 but it says it cannot because the Windows 7 is not legitimate and the product key we have for 7 is expired.

[jmarket]

Both those screenshots are for the SSD

[Malnutrition]

it says it cannot because the Windows 7 is not legitimate and the product key we have for 7 is expired.

Can you screen shot the error? Windows license should not expire.

[jmarket]

Here are shots of the screens and new hd tune scans that are of separate memory drives.
From the boot menu it gives the option of the Samsung ssd of the other drive that is a hdd ST3000DM001-1ER166.
Booting the ssd takes you to the blue error screen with the 0xc000000e code, pressing enter and F8 just flick you to the same error screen, F9 takes you to the unlicensed Windows 7. It asks you to put in a product key to activate and has code 0cX004f009 at the bottom of the window. The first time it said that the key expired. Now it just says the computer could not connect to online activation services. It cannot connect because it thinks all the internet and network drivers are not there. I cant up date those drivers because its not legitimate windows and its so far behind on drivers that is wont take any updates I’ve downloaded to a CD.
From the ssd boot I can also see that all of his files are still there on both drives. The ssd has a recovery folder but it is empty when opened.
Booting ST3000DM001-1ER166 is a black screen that says Loading Operating System… It stays that way until you restart the computer.
Booting from CD drive dose similar. Black screen Loading Operating System… Boot from CD/DVD : blinking underscore.

[Malnutrition]

For your windows 7…

[jmarket]

Any update for us @Skudjah?

[jmarket]

Please boot your computer with Windows Setup Media and from Windows Recovery Environment start the Command Prompt.

Please type below command into Command Prompt and press Enter key.

Following command will fixes errors on the disk and locates bad sectors and recovers readable information.
[ICODE]Chkdsk D: /f[/ICODE]
Please replace partition letter D: with Windows installed partition letter. When computer boots into Windows Recovery Environment (WinRE) environment the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8 , 8.1 and 10 creates a separate system partition when it’s installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assign any other drive letter usually D: drive letter is assign to Windows installed partition. The Bcdedit /enum | find “osdevice” command can be use to find out the drive letter of the Windows installed partition the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.

[veeg]

Any updates for us? After 48 hrs this thread will be closed.