After windows 10 update I get the spinning wheel of death

[clarkgriswold]

After Win 10 does an update and reboots I get stuck on the spinning dotted wheel just before the log in.
It will just sit there forever.
I read online that unplugging my wireless mouse/keyboard dongle and doing a hard reboot works.
I tried this and it is successful but there has to be a better alternative.

It seems this wireless keyboard mouse stuff is causing almost more trouble than it’s worth.
I can’t wake up from sleep mode (in process in a different thread) and now the update issue.

FYI: This PC is new and I don’t have a past version of Windows to go back to, 10 is it.

[veeg]

Hello

Hopefully some of our members will chime in soon.

@Evan Omo @Madmatt2006

[Madmatt2006]

Hi
what make and model are the wireless keyboard mouse?

[Bastet]

It seems the Logitech brand of mice & keyboards are the majority if not all the culprits. I have both a Logitech mouse & keyboard & have had the revolving circle problem.
For me it started after a repair install in January (after the cumulative update), previously I’d had no problem with lading problems so I don’t know whether the Jan CU caused problems with Logitech or not, yet the Jan update originallly installed OK with no problem.

[Evan_Omo]

Hi clarkgriswold.

Have you tried updating the driver for your wireless keyboard and mouse?

If you plug in a wired keyboard and mouse the issue goes away correct? If so then its definitely an issue with those peripheral devices.

Are the wireless keyboard and mouse compatible with Windows 10?

[clarkgriswold]

It seems the Logitech brand of mice & keyboards are the majority if not all the culprits. I have both a Logitech mouse & keyboard & have had the revolving circle problem.
For me it started after a repair install in January (after the cumulative update), previously I’d had no problem with lading problems so I don’t know whether the Jan CU caused problems with Logitech or not, yet the Jan update originallly installed OK with no problem.

Yup, MX800 Logitech Keyboard and Mouse

[clarkgriswold]

Hi clarkgriswold.

Have you tried updating the driver for your wireless keyboard and mouse?

If you plug in a wired keyboard and mouse the issue goes away correct? If so then its definitely an issue with those peripheral devices.

Are the wireless keyboard and mouse compatible with Windows 10?

I believe I checked on the drivers, I’ll verify.

I have not tried a wired keyboard yet.

It should be Win 10 compatible, I think.

[veeg]

Any updates for us?

[veeg]

Any updates for us? After 48 hrs this thread will be closed.