Can anyone help me sound problems on HP dc7800 tower PC (Ubuntu 16)?

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  • Stteffann
    PCHF Member
    • Dec 2016
    • 11

    #1

    Can anyone help me sound problems on HP dc7800 tower PC (Ubuntu 16)?

    https://support.hp.com/us-en/product...01_title_r0001

    I bought this for 15€ and it turns out you can’t install W7 or newer Windows without updating BIOS. I have no idea how complex that is, and I was scared not to mess it up, so I’ve decided to install Ubuntu 16. Everything is running smoothly except sound. I can’t use any speakers or headsets, there are front and back connectors, I’ve tried both, still nothing.

    Can anyone suggest a workaround? I believe there might be a conflict since it seems as if there is some kind of internal speaker, maybe if I cut that cable I would be able to use normal external speakers? What do you think?
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Hopefully some of our members will chime in soon..

    @Rustys jmarket @gus

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    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15209

      #3
      Hello Stteffann,
      Originally posted by Stteffann
      I bought this for 15€ and it turns out you can’t install W7 or newer Windows without updating BIOS.
      Not sure who told you this but it but I’ve never heard of it before, HP provide drivers for Windows 7 so Windows 10 should run on it, and without updating the BIOS.
      Originally posted by Stteffann
      I believe there might be a conflict since it seems as if there is some kind of internal speaker, maybe if I cut that cable I would be able to use normal external speakers? What do you think?
      The only internal speaker the computer has is the one that is used for emitting BIOS beeps and no other sound can be heard through it, the problem that you are having may well be down to the fact that there are no specific Ubuntu audio drivers for the motherboard, this somewhat supported by the search results here

      Comment

      • Rustys
        PCHF Member
        • Jul 2016
        • 7862

        #4
        I have to agree with @phillpower2.

        You might also want to check the sound setting to make sure that it has not been turned down real low and or muted.

        Comment

        • veeg
          PCHF Director
          • Jul 2016
          • 8982

          #5
          closed.

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