Please, Help! Installed Linux Mint, and now cannot access Windows 10.

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  • William_Walker
    PCHF Member
    • Feb 2017
    • 20

    #1

    Please, Help! Installed Linux Mint, and now cannot access Windows 10.

    I had originally downloaded Linux Mint 18.1 Cinnamon 64-bit to my desktop. Later, I moved the files to a thumb-drive. Forgot about the thumb-drive being attached to my computer, and when I restarted the computer, it asked if I wanted to install Linux. I shouldn’t have, but I went ahead and performed the install. I was under the understanding that I would be able to choose between the two OS’ at startup, but any time I start my computer, I am shown the following two choices, only …

    Linux Mint 18.1 Cinnamon 64-bit
    Advanced Options For Linux Mint 18.1 Cinnamon 64-bit

    There is nothing whatsoever pertaining to Windows 10. It should be there somewhere!! Any Ideas as to what happened? I knew that I shouldn’t have installed the OS, and now, I’m really kicking myself for doing so. I just do not have the experience. I’ll be the first to admit that I’m pretty computer illiterate. What really kills me is that my computer was operating so well. Now, I’m relegated to using an OS that I know absolutely nothing about. I want my Windows 10 option back. Can someone help? I’ll help out all I can from my end.

    Thanks - Bill
  • veeg
    PCHF Director
    • Jul 2016
    • 8982

    #2
    Hello

    Hopefully some of our members will chime in ASAP.

    Comment

    • Rustys
      PCHF Member
      • Jul 2016
      • 7862

      #3
      Hello Bill and welcome to the forum.

      Depending on how you have preformed the install yes you will be able to run both OS’s.

      Was install Mint along side of Windows 10?
      Do you remember what was selected when you did the install?

      Have you used the file explorer in Linux to see if there is a windows directory or even if your personal files are even there?

      Comment

      • William_Walker
        PCHF Member
        • Feb 2017
        • 20

        #4
        Originally posted by Rustys
        Hello Bill and welcome to the forum.

        Depending on how you have preformed the install yes you will be able to run both OS’s.

        Was install Mint along side of Windows 10?
        Do you remember what was selected when you did the install?

        Have you used the file explorer in Linux to see if there is a windows directory or even if your personal files are even there?
        Hi, and thanks.

        I am able to find, for example, my favorites, pictures, downloads etc. by navigating to them via the “Computer” icon, on my desktop, and then selecting my hard-drive.

        As far as I know, it was supposed to be a Linux along side of Windows 10 install.

        Unfortunately, I do not remember too much about the install. One thing that I thought was strange is that during the auto-partitioning segment of the install, my hard-drive was showing as being 1-TB in capacity when in actuality, it’s a 500-GB. The install automatically used 400 something GB’s for the Linux OS. Windows 10 showed as occupying 500 something GB’s of space. I didn’t adjust the size of the partition.

        Sorry for not being able to be of more help …

        Comment

        • system
          PCHF Owner
          • Jan 2015
          • 7634

          #5
          Hi Bill, just adding to Rustys post, unless you chose to install linux beside Windows I would say Windows is gone, overwritten by Linux. Strange because installing Linux is not a one click operation, and requires you to make some choices about the install along the way.

          Probably not the time to lecture you about backups but this is where they payback your small investment in time for creating them.

          Comment

          • William_Walker
            PCHF Member
            • Feb 2017
            • 20

            #6
            As far as I
            Originally posted by gus
            Hi Bill, just adding to Rustys post, unless you chose to install linux beside Windows I would say Windows is gone, overwritten by Linux. Strange because installing Linux is not a one click operation, and requires you to make some choices about the install along the way.

            Probably not the time to lecture you about backups but this is where they payback your small investment in time for creating them.
            Hi Gus,
            I did go through steps to install, and I thought that I had made all of the correct selections, but obviously, I did something wrong. I do have a system image saved on an external hard-drive.

            Thanks - Bill.

            Comment

            • system
              PCHF Owner
              • Jan 2015
              • 7634

              #7
              Hi Bill,
              Have a look HERE and take a screenshot of your drive and post it here.

              PS: glad you’ve got a backup

              Comment

              • William_Walker
                PCHF Member
                • Feb 2017
                • 20

                #8
                [ATTACH]1577[/ATTACH] Thanks for the link, Gus.
                Hoping this works …

                Comment

                • William_Walker
                  PCHF Member
                  • Feb 2017
                  • 20

                  #9
                  I guess I do have a 1-TB drive. lol!

                  Comment

                  • system
                    PCHF Owner
                    • Jan 2015
                    • 7634

                    #10
                    Let me see if I can find some help for you.
                    jmarket, @Rustys

                    Comment

                    • Madmatt2006
                      PCHF Member
                      • Sep 2016
                      • 175

                      #11
                      bootrec? /scanos then /fixmbr then /fixboot off windows dvd? maybe fix windows booting if windows is still there… see what the other guys suggest first maybe…I don’t know a lot about linux I only use it to setup private web servers to dish out websites

                      Comment

                      • William_Walker
                        PCHF Member
                        • Feb 2017
                        • 20

                        #12
                        Found out that I can also access my files by clicking Menu - Places - and 527 GB Volume. I’m including a screenshot.[ATTACH]1578[/ATTACH]

                        Comment

                        • William_Walker
                          PCHF Member
                          • Feb 2017
                          • 20

                          #13
                          Originally posted by Madmatt2006
                          bootrec? /scanos then /fixmbr then /fixboot off windows dvd? maybe fix windows booting if windows is still there… see what the other guys suggest first maybe…I don’t know a lot about linux I only use it to setup private web servers to dish out websites
                          I got the free upgrade to 10 so have no disk to use. I’ve got my Windows 7 disk, but no 10 …

                          Thanks, Matt - Bill
                          Off to work, now. Will check back around 3:00.

                          Comment

                          • Madmatt2006
                            PCHF Member
                            • Sep 2016
                            • 175

                            #14
                            Your windows seems to be there and your user data so looks good! No problems you can get windows 10 here Download Windows 10 once you have made the install media boot off that then try startup repair option first see if that works for you.

                            Comment

                            • system
                              PCHF Owner
                              • Jan 2015
                              • 7634

                              #15
                              Not wishing you bad luck but you can also follow this guide HERE and download a legal copy of Windows 10, and you are fully entitled to re install it. As per Madmatt’s advice a windows repair should get back your Boot records and loader.

                              Comment

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