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Gong, an AI-based language tool to help sales and customer service reps, nabs $20M
https://tctechcrunch2011.files.wordp...-gif.gif?w=680 As artificial intelligence continues its spread into all aspects of computing, many believe that it will be the next big frontier in CRM. Today a startup called Gong.io underscores that trend: the Israeli startup, which has built a tool that uses natural language processing and machine learning to help train and suggest information to sales people and other customer service reps, has raised a… Read Morehttp://feeds.feedburner.com/~r/techc...~4/QIxv5mS7F4M
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