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https://tctechcrunch2011.files.wordp...2210.jpg?w=680 Zendesk has always been known as a customer service cloud application, and while its focus remains on the customer, it is attempting to expand the mission using data to drive communication and understanding about the customer. The company wants to make sure that everyone involved has the whole picture of the customer experience and hopes to provide assistance whenever and wherever people… Read Morehttp://feeds.feedburner.com/~r/techc...~4/6c1LyUZW8bs
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