Solved Windows sometimes takes very long time to shut down (if at all)

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Bohauo

Bohauo

PCHF Member
PCHF Donator
Nov 26, 2016
93
7
43
Lund, Skane, Sweden
Hello.

I have a odd fault in my system.
Sometimes my system doesn't shut down, or it takes more than 15 min (after that i forcefully shut down my system via power button).
but most of the time it will shut down normally, (system fully shut down within 20 sec after shut down command issued).

The issue arose after system re-installation after an upgrade to my hardware.
here is my system specs:

Intel Core i7 8700K
16 GB DDR4 RAM
Nvidia GTX970, 4 GB VRAM
Sys drive: 250 GB SSD
D: 1 TB Samsung 7200 rpm
E: 500 GB Samsung 7200 rpm
F: 1 TB Seagate 7200 rpm
Windows 10 Pro - 64-bit Preview edition
HID: Cooler Master - Masterkeys Lite L (mouse & keyboard combo)
 
At this screen:

2fc498add715d3149d962ec6ef376cc2.png


Picture found on internet, NOT a screen shot.
 
See if any of this helps. What is the longest that you have let it sit doing that to see if it eventually shuts off. Have heard of some taking a few hours reason being that Windows 10 is attempting to correct a issue during shut down.

windows 10 stuck at shutting down

Have you checked the Error logs to see if they shed some light on it?
 
Before i re-installed windows (after my upgrade) windows took about 10 min to shut down, now as i said, i forcefully shut down my computer after 15 or 20 min (one episode of "scrubs" on Netflix). Next time i happens i will let it just stand there and i might shut off the display so it won't "burn in the image"

No, i haven't checked any logs, i don't know where to start.
 
This will pull the logs for us.

Please download MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following boxes:

List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size
List Mini Dump Files

Please copy and paste the information into you next post.
 
Here is the information:
*normally i would attached the doc...*

MiniToolBox by Farbar Version: 17-06-2016
Ran by bohau (administrator) on 07-08-2018 at 20:29:17
Running from "C:\Users\bohau\Desktop"
Microsoft Windows 10 Pro (X64)
Model: MS-7B48 Manufacturer: Micro-Star International Co., Ltd.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/07/2018 05:54:30 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for C:\Program\Steam\bin\cef\cef.win7\steamwebhelper.exe

Error: (08/07/2018 05:54:29 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for C:\Program\Steam\steam.exe

Error: (08/07/2018 05:44:39 PM) (Source: Office 2016 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073422333

Error: (08/07/2018 05:39:01 PM) (Source: Microsoft-Windows-SpellChecker) (User: ANDERNA)
Description: httphttp-2147467263

Error: (08/07/2018 05:37:45 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for C:\Program\Steam\bin\cef\cef.win7\steamwebhelper.exe

Error: (08/07/2018 05:37:44 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for C:\Program\Steam\steam.exe

Error: (08/06/2018 05:13:58 PM) (Source: Microsoft-Windows-SpellChecker) (User: ANDERNA)
Description: httphttp-2147467263

Error: (08/06/2018 04:55:31 PM) (Source: Office 2016 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073422333

Error: (08/06/2018 04:50:49 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for C:\Program\Steam\bin\cef\cef.win7\steamwebhelper.exe

Error: (08/06/2018 04:50:49 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for C:\Program\Steam\steam.exe


System errors:
=============
Error: (08/07/2018 07:13:00 PM) (Source: DCOM) (User: ANDERNA)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}ANDERNAbohauS-1-5-21-1586410335-2160988299-1276910205-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/07/2018 07:01:47 PM) (Source: DCOM) (User: ANDERNA)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}ANDERNAbohauS-1-5-21-1586410335-2160988299-1276910205-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/07/2018 07:00:04 PM) (Source: DCOM) (User: ANDERNA)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}ANDERNAbohauS-1-5-21-1586410335-2160988299-1276910205-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/07/2018 06:01:34 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070103: Realtek - SoftwareComponent - 7/12/2018 12:00:00 AM - 11.0.6000.633.

Error: (08/07/2018 06:01:32 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070103: Realtek - SoftwareComponent - 7/17/2018 12:00:00 AM - 1.0.0.89.

Error: (08/07/2018 05:56:05 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunchWindows.SecurityCenter.WscBrokerManagerUnavailableNT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/07/2018 05:56:05 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunchWindows.SecurityCenter.WscDataProtectionUnavailableNT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/07/2018 05:55:46 PM) (Source: DCOM) (User: ANDERNA)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}ANDERNAbohauS-1-5-21-1586410335-2160988299-1276910205-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/07/2018 05:54:30 PM) (Source: DCOM) (User: ANDERNA)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}ANDERNAbohauS-1-5-21-1586410335-2160988299-1276910205-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/07/2018 05:54:00 PM) (Source: Service Control Manager) (User: )
Description: The RtkAudioUniversalService service failed to start due to the following error:
%%2 = The system cannot find the file specified.



Microsoft Office Sessions:
=========================
Error: (08/07/2018 05:54:30 PM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for C:\Program\Steam\bin\cef\cef.win7\steamwebhelper.exe

Error: (08/07/2018 05:54:29 PM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for C:\Program\Steam\steam.exe

Error: (08/07/2018 05:44:39 PM) (Source: Office 2016 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073422333

Error: (08/07/2018 05:39:01 PM) (Source: Microsoft-Windows-SpellChecker)(User: ANDERNA)
Description: httphttp-2147467263

Error: (08/07/2018 05:37:45 PM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for C:\Program\Steam\bin\cef\cef.win7\steamwebhelper.exe

Error: (08/07/2018 05:37:44 PM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for C:\Program\Steam\steam.exe

Error: (08/06/2018 05:13:58 PM) (Source: Microsoft-Windows-SpellChecker)(User: ANDERNA)
Description: httphttp-2147467263

Error: (08/06/2018 04:55:31 PM) (Source: Office 2016 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073422333

Error: (08/06/2018 04:50:49 PM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for C:\Program\Steam\bin\cef\cef.win7\steamwebhelper.exe

Error: (08/06/2018 04:50:49 PM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for C:\Program\Steam\steam.exe


CodeIntegrity Errors:
===================================
Date: 2018-08-07 18:57:41.945
Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume1\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.

Date: 2018-08-07 18:57:41.850
Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume1\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.

Date: 2018-08-07 18:57:30.593
Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume1\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.

Date: 2018-08-07 18:56:47.697
Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume1\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.

Date: 2018-08-07 18:56:23.394
Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume1\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.

Date: 2018-08-07 18:56:23.163
Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume1\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.

Date: 2018-08-07 18:55:42.173
Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume1\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.

Date: 2018-08-07 18:55:10.515
Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume1\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.

Date: 2018-08-07 18:54:26.336
Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume1\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.

Date: 2018-08-07 18:53:53.203
Description: Code Integrity determined that a process (\Device\HarddiskVolume1\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume1\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.


=========================== Installed Programs ============================

Adobe Acrobat Reader DC - Svenska (HKLM-x32\...\{AC76BA86-7AD7-1053-7B44-AC0F074E4100}) (Version: 18.011.20055 - Adobe Systems Incorporated)
American Truck Simulator (HKLM\...\Steam App 270880) (Version: - SCS Software)
BATTLETECH (HKLM\...\Steam App 637090) (Version: - Harebrained Schemes)
Bullzip PDF Printer 11.7.0.2716 (HKLM\...\Bullzip PDF Printer_is1) (Version: 11.7.0.2716 - Bullzip)
Cities: Skylines (HKLM\...\Steam App 255710) (Version: - Colossal Order Ltd.)
CSV Quick Viewer 1.4.13.263 (HKLM-x32\...\{A6143CC3-B7F2-49F0-8A7E-2A454031B8E2}) (Version: 1.4.13.263 - Raphael Nöldner)
Deus Ex: Mankind Divided™ (HKLM\...\Steam App 337000) (Version: - Eidos Montreal)
DisplayDriverAnalyzer (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_DisplayDriverAnalyzer) (Version: 398.82 - NVIDIA Corporation) Hidden
Dragon Age™: Inquisition (HKLM-x32\...\{DC4C36DC-4E5B-4262-B0C7-157DF534B969}) (Version: 1.0.0.12 - Electronic Arts)
Euro Truck Simulator 2 (HKLM\...\Steam App 227300) (Version: - SCS Software)
Far Cry 5 (HKLM-x32\...\Uplay Install 1803) (Version: - Ubisoft)
Farming Simulator 17 (HKLM\...\Steam App 447020) (Version: - Giants Software)
HWiNFO64 Version 5.86 (HKLM\...\HWiNFO64_is1) (Version: 5.86 - Martin Malík - REALiX)
Intel(R) Chipset Device Software (HKLM-x32\...\{55d73ea7-6354-42db-8831-02d048ae57f8}) (Version: 10.1.17541.8066 - Intel(R) Corporation) Hidden
Intel(R) Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.7.0.1067 - Intel Corporation)
Intel(R) Trusted Connect Service Client x86 (HKLM-x32\...\{C9552825-7BF2-4344-BA91-D3CD46F4C441}) (Version: 1.48.197.0 - Intel Corporation) Hidden
Intel(R) Trusted Connect Services Client (HKLM-x32\...\{66129f84-d3f0-4884-ac54-369ae6fc2cf6}) (Version: 1.48.197.0 - Intel Corporation) Hidden
LOOT version 0.13.1 (HKLM-x32\...\{BF634210-A0D4-443F-A657-0DCE38040374}_is1) (Version: 0.13.1 - LOOT Team)
Malwarebytes version 3.5.1.2522 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.5.1.2522 - Malwarebytes)
Mass Effect™: Andromeda (HKLM-x32\...\{72BBCA87-9350-48BC-9E2F-6DBC1E80C993}) (Version: 1.0.0.10 - Electronic Arts)
Microsoft Office 365 - sv-se (HKLM\...\O365HomePremRetail - sv-se) (Version: 16.0.10325.20082 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40649 (HKLM-x32\...\{5d0723d3-cff7-4e07-8d0b-ada737deb5e6}) (Version: 12.0.40649.5 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40649 (HKLM-x32\...\{35b83883-40fa-423c-ae73-2aff7e1ea820}) (Version: 12.0.40649.5 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x64) - 14.11.25325 (HKLM-x32\...\{6c6356fe-cbfa-4944-9bed-a9e99f45cb7a}) (Version: 14.11.25325.0 - Microsoft Corporation)
Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008 (HKLM-x32\...\{c239cea1-d49e-4e16-8e87-8c055765f7ec}) (Version: 14.10.25008.0 - Microsoft Corporation)
Motorsport Manager (HKLM\...\Steam App 415200) (Version: - Playsport Games)
MSI Afterburner 4.5.0 (HKLM-x32\...\Afterburner) (Version: 4.5.0 - MSI Co., LTD)
No Man's Sky (HKLM\...\Steam App 275850) (Version: - Hello Games)
Notepad++ (64-bit x64) (HKLM\...\Notepad++) (Version: 7.5.6 - Notepad++ Team)
NVIDIA 3D Vision Controller Driver 390.41 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 390.41 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 398.82 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 398.82 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.14.1.48 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.14.1.48 - NVIDIA Corporation)
NVIDIA Graphics Driver 398.82 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 398.82 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.37.4 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.37.4 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.17.0524 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.17.0524 - NVIDIA Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.10325.20082 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.10325.20082 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.10325.20082 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-041D-0000-0000000FF1CE}) (Version: 16.0.10325.20082 - Microsoft Corporation) Hidden
Opera Stable 54.0.2952.64 (HKLM-x32\...\Opera 54.0.2952.64) (Version: 54.0.2952.64 - Opera Software)
Origin (HKLM-x32\...\Origin) (Version: 10.5.24.5022 - Electronic Arts, Inc.)
PC Building Simulator (HKLM\...\Steam App 621060) (Version: - Claudiu Kiss)
Prison Architect (HKLM\...\Steam App 233450) (Version: - Introversion Software)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 10.25.119.2018 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8425 - Realtek Semiconductor Corp.)
RivaTuner Statistics Server 7.1.0 (HKLM-x32\...\RTSS) (Version: 7.1.0 - Unwinder)
Speccy (HKLM\...\Speccy) (Version: 1.32 - Piriform)
Spintires: MudRunner (HKLM\...\Steam App 675010) (Version: - Saber Interactive)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
The Elder Scrolls V: Skyrim Special Edition (HKLM\...\Steam App 489830) (Version: - Bethesda Game Studios)
theHunter™: Call of the Wild (HKLM\...\Steam App 518790) (Version: - Expansive Worlds)
Tixati (HKLM-x32\...\tixati) (Version: - )
Tom Clancy's The Division (HKLM\...\Steam App 365590) (Version: - Massive Entertainment)
Uplay (HKLM-x32\...\Uplay) (Version: 63.0 - Ubisoft)
War Thunder (HKLM\...\Steam App 236390) (Version: - Gaijin Entertainment)
Winamp (HKLM-x32\...\Winamp) (Version: 5.666 - Nullsoft, Inc)
WinRAR 5.60 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.60.0 - win.rar GmbH)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 24%
Total physical RAM: 16330.26 MB
Available physical RAM: 12321.85 MB
Total Virtual: 49098.26 MB
Available Virtual: 44702.84 MB

========================= Partitions: =====================================

1 Drive c: (Highway) (Fixed) (Total:232.44 GB) (Free:88.34 GB) NTFS
2 Drive d: (Highscore) (Fixed) (Total:931.51 GB) (Free:402.66 GB) NTFS
3 Drive e: (Highrise) (Fixed) (Total:465.76 GB) (Free:305.93 GB) NTFS
4 Drive f: (Highland) (Fixed) (Total:931.51 GB) (Free:562.7 GB) NTFS

========================= Users: ========================================

User accounts for \\ANDERNA

Administrator bohau Bohauo
DefaultAccount Dewald Guest
WDAGUtilityAccount

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 
gus said:
Just whilst you are waiting for Rustys response.


Unless you are using an old CRT monitor that wont happen.
Click to expand...

*ahem* Yeah that's right..., flat monitors have dead pixels and CRT got the other thing...
i had one monochrome screen that got my game directory list "burnt" in (in ms dos), my dad almost killed me back then...
(forgot the computer on when we went on vacation)...
Only prove how old i am... :unsure:
 
Bohauo said:
Tixati (HKLM-x32\...\tixati) (Version: - )
Click to expand...
P2P File-Sharing Risks
The link explains how dangerous file sharing is and gives some ideas on how to protect you system. Which our Security Team can definitely assist you in checking and ridding any issues there.

The ones showing under CodeIntegrity Errors for the Malware Bytes is due to the fact that it did not come form the Microsoft Store. From what I have read here.
 
Well, i haven't used Tixati since my system re-installation, but if you think i may be security related then by all means...
I got MBAM as primary AV/AMW and Windows Defender as secondary, and they haven't reported anything suspicious yet...
 
Bohauo said:
Well, i haven't used Tixati since my system re-installation, but if you think i may be security related then by all means...
Click to expand...
How did you do the system restore?
Where did the installation software come form?
Did you install the drivers and chipset in the proper order?

Rustys said:
See if any of this helps. What is the longest that you have let it sit doing that to see if it eventually shuts off. Have heard of some taking a few hours reason being that Windows 10 is attempting to correct a issue during shut down.
Click to expand...
Did you ever wait and what was the outcome?
How long and if it did finally shut down has it repeated?
 
Rustys said:
How did you do the system restore?
Where did the installation software come form?
Did you install the drivers and chipset in the proper order?
Click to expand...

Settings -> Windows Update & Security -> Windows Defender Security Centre -> Fresh Start

I have Windows 10 Pro and i am on the "insider program" so i always get the .iso for my version of the system. So to answer your question, Microsoft.

I ran the MB:s installation DVD and it did it all for me so i assume so...

Rustys said:
Did you ever wait and what was the outcome?
How long and if it did finally shut down has it repeated?
Click to expand...

I happen again last night and i let be, just as suggested and when i woke up this morning the computer was off so it took some were between 1 - 7 hours for it th shut down. This is the first time since my initial post, so it is very random.
 
Bohauo said:
I have Windows 10 Pro and i am on the "insider program" so i always get the .iso for my version of the system. So to answer your question, Microsoft.
Click to expand...
This may explain why you are having issues. You are beta test the new releases for windows prior to them going to the public.
Bohauo said:
I happen again last night and i let be, just as suggested and when i woke up this morning the computer was off so it took some were between 1 - 7 hours for it th shut down. This is the first time since my initial post, so it is very random.
Click to expand...
Does it seem to happen after you reboot?
turn on after a complete shut down?
after an update?
 
The only "warning" i get is that i can't use the "Shut down" command in the start menu.
When i click "Shut Down" nothing happens, so i have to issue the shut down command via the task manager.

other than that i seems completely random...

The "turn on" today was completely normal, it took about 20 sec as usual...
 
Create a restore point first.


Then....

Clean up temp files and reduce startup load with CCleaner.


Note: This tool will clean your browsing history as well.


  • Download CCleaner from here.
  • After install Click Options.
  • Go to monitoring.
  • Uncheck All Monitoring items.
  • Go to advanced -- Click close program after cleaning.
  • Go to settings -- click run ccleaner when the computer starts.
  • Now that you have ccleaner installed and set-up:
  • Open the program.
  • Go to Tools
  • Go to Startup
  • Now double click each item. To Disable.
  • Leave only your antivirus enabled.
  • Then disable All items in your scheduled task as well.
  • Unless they are related to windows defender.Or your antivirus.
  • Reboot the machine.


Update your drivers Snappy Driver Installer.


Then Run the windows all in one repair tool. Once in safe mode then once in normal mode.
 
Yeah, now i have done all things, 5,1 GB of drivers installed...

Now i will try this, i will post here again if the "long shutdown" occurs again, i will keep you updated...
 
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