Solved Windows 7 64 bit shows red cross on network icon

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zillah

PCHF Member
Apr 16, 2018
24
2
Dear folk

My desktop windows 7 64 bit was working fine til I walked up yesterday and there was a red cross on the network icon!!!

Ethernet cable working fine as when i hooked it to my laptop everything is working fine , means problem lies within the desktop and nothing wrong with cable or router port.

Troubleshoot that I had done so far :

Restarted desktop 3 times, uninstalled LAN driver, connected new Ethernet cable

What else I need to check to find out what is going on ?

Thanks
 
Welcome to PCHF zillah,

From the info above there two possible common causes, the LAN device has been disabled/failed and driver issues, the latter could be that there are no drivers installed or that any installed drivers are incompatible.

Please provide information about your computer, is it a custom build or brand name such as Dell or HP, if a brand name, provide the model name or series number (not serial) if a custom build post the brand and model name or number for the MB, providing these details will enable us to better assist you.
 
Thanks phill for your help
What i did I shutdown desktop and unplug power cable and waited for a while and now it is working ,,,,,,,,,,,,,credit to JohnC_21 from bleepingcomputer.com
 
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Glad you got it sorted zillah and thanks for posting the solution so that it may help others :thumbsup:

You are welcome btw and kudos for acknowledging JohnC_21 who has helped many folk over the years (y)
 
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