WiFi disconnecting occasionally

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D

Data838

PCHF Member
PCHF Donator
Nov 23, 2021
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2
Hi, lately my WiFi has been disconnecting by itself once a day or every 2-3 days. The troubleshooter doesn't function, so every time I have to go to Network and Internet settings and disable and then enable the WIFI, sometimes I also have to use the option Diagnose for it to work. Other laptops are working just fine, so I think the problem is only on this one.

Thank you in advance for your suggestions😀.
 
Make and model of the serving Modem and or router for the WIFi?

Have you tried resetting the WiFi setting in the
Modem
Router
Affected system

No technical information all we can do is guess as to what to do and what has been done.

Speecy report will provide that information.

So other can assist let get a speccy report.

Do not forget to post the make and model of the PSU if this is a desktop.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
I'm actually using the WiFi from a smartphone (not mine), I have a small router (not sure if it's really called like that), it's flat and approx. the size of a hand and it transmits the WiFi from the smartphone wherever it may be. So it has no make or model. Though, as I said earlier, I really think it's my laptop because other laptops or smartphones don't have any connection problems.

I'll run Speccy and get back to you later.
 
Could be related to the same reason you posted on the other thread.

In Progress - Have to reconnect my mouse every time I start up my computer

Hi, I have a small problem with my mouse. Every time I turn on my computer I have to disconnect and then reconnect my mouse back in USB port to have it to work. I'm using Westrom (model: May) wireless mouse. It wasn't like that in the beginning, so I'd really appreciate your help. Thank you in...
pchelpforum.net pchelpforum.net
 
I don't think so, the problem with the mouse started way before the WiFi problem. Actually, since I'm posting on this forum, the connection seems to have gone back more or less to normal again, I had to enable and disable it in Settings just a couple of times.
 
Have you tried resetting the WiFi adapter to factory setting and see if that helps at all?

Have you tested in a new use account and or safe mode with networking to see if the issue persists?
 
Can I see a minitoolbox log please.

Please download MiniToolBox and save it to your desktop.


Run the program by right clicking on it and selecting Run as administrator.
When the program opens select the following boxes:



Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size


Please post the log in your next reply
 
I reset the Wifi network and ran MiniToolBox, see the log below. I'll test if it it's working as it should in the next few days.

Code: 
MiniToolBox by Farbar Version: 13-05-2022
Ran by acco5 (administrator) on 05-11-2023 at 20:14:27
Running from "C:\Users\acco5\Desktop"
Microsoft Windows 10 Home (X64)
Model: ROG Strix G513IC_G513IC Manufacturer: ASUSTeK COMPUTER INC.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
127.0.0.1 localhost
========================= IP Configuration: ================================

MediaTek Wi-Fi 6 MT7921 Wireless LAN Card = WiFi (Connected)
Realtek PCIe GbE Family Controller = Ethernet (Media disconnected)
Speedify Virtual Adapter = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="WiFi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set subinterface interface=?o?????? subinterface=iftype53_32768 mtu=1280


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : LAPTOP-6ODOHNQP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller
Physical Address. . . . . . . . . : 04-42-1A-85-B2-3D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Unknown adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Speedify Virtual Adapter
Physical Address. . . . . . . . . : 00-FF-29-E6-92-AA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 4A-E7-DA-53-E0-21
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #3
Physical Address. . . . . . . . . : 4A-E7-DA-53-E0-31
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter WiFi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : MediaTek Wi-Fi 6 MT7921 Wireless LAN Card
Physical Address. . . . . . . . . : 48-E7-DA-53-E0-31
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::51ba:aa4e:3551:39d7%20(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.105(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 05 November 2023 20:02:50
Lease Expires . . . . . . . . . . : 06 November 2023 20:02:50
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 340322266
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-28-A1-C3-CE-04-42-1A-85-B2-3D
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 2a00:1450:4007:81a::200e
142.250.75.238


Pinging google.com [142.250.75.238] with 32 bytes of data:
Request timed out.
Reply from 142.250.75.238: bytes=32 time=40ms TTL=112

Ping statistics for 142.250.75.238:
Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 40ms, Maximum = 40ms, Average = 40ms
Server: Bbox.nomad
Address: 192.168.1.1

Name: yahoo.com
Addresses: 2001:4998:124:1507::f001
2001:4998:124:1507::f000
2001:4998:24:120d::1:1
2001:4998:44:3507::8000
2001:4998:44:3507::8001
2001:4998:24:120d::1:0
98.137.11.164
74.6.143.25
74.6.231.20
74.6.231.21
74.6.143.26
98.137.11.163


Pinging yahoo.com [98.137.11.164] with 32 bytes of data:
Reply from 98.137.11.164: bytes=32 time=191ms TTL=46
Reply from 98.137.11.164: bytes=32 time=192ms TTL=46

Ping statistics for 98.137.11.164:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 191ms, Maximum = 192ms, Average = 191ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
19...04 42 1a 85 b2 3d ......Realtek PCIe GbE Family Controller
5...00 ff 29 e6 92 aa ......Speedify Virtual Adapter
29...4a e7 da 53 e0 21 ......Microsoft Wi-Fi Direct Virtual Adapter
35...4a e7 da 53 e0 31 ......Microsoft Wi-Fi Direct Virtual Adapter #3
20...48 e7 da 53 e0 31 ......MediaTek Wi-Fi 6 MT7921 Wireless LAN Card
1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.105 50
127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
192.168.1.0 255.255.255.0 On-link 192.168.1.105 306
192.168.1.105 255.255.255.255 On-link 192.168.1.105 306
192.168.1.255 255.255.255.255 On-link 192.168.1.105 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
224.0.0.0 240.0.0.0 On-link 192.168.1.105 306
255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
255.255.255.255 255.255.255.255 On-link 192.168.1.105 306
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 331 ::1/128 On-link
20 306 fe80::/64 On-link
20 306 fe80::51ba:aa4e:3551:39d7/128
On-link
1 331 ff00::/8 On-link
20 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\NLAapi.dll [71168] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\winrnr.dll [34304] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\NLAapi.dll [97280] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [49152] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/05/2023 08:01:59 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86

Error: (11/05/2023 08:01:21 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.
.

Error: (11/05/2023 08:01:21 PM) (Source: VSS) (EventID: 13) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]

Error: (11/05/2023 08:01:20 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: gameinputsvc.exe, version: 0.2210.22621.1863, time stamp: 0x90d61c52
Faulting module name: gameinputsvc.exe, version: 0.2210.22621.1863, time stamp: 0x90d61c52
Exception code: 0xc0000005
Fault offset: 0x0000000000004c9d
Faulting process ID: 0x3d0c
Faulting application start time: 0x01da101a765b0c57
Faulting application path: C:\Program Files (x86)\Microsoft GameInput\x64\gameinputsvc.exe
Faulting module path: C:\Program Files (x86)\Microsoft GameInput\x64\gameinputsvc.exe
Report ID: 6423664d-502e-495b-85b2-6ed44cf9820d
Faulting package full name:
Faulting package-relative application ID:

Error: (11/05/2023 04:31:01 PM) (Source: Firefox Default Browser Agent) (EventID: 2) (User: )
Description: Event-ID 2

Error: (11/04/2023 03:54:17 PM) (Source: Firefox Default Browser Agent) (EventID: 2) (User: )
Description: Event-ID 2

Error: (11/04/2023 03:54:17 PM) (Source: Firefox Default Browser Agent) (EventID: 12007) (User: )
Description: Event-ID 12007

Error: (11/04/2023 03:54:17 PM) (Source: Firefox Default Browser Agent) (EventID: 0) (User: )
Description: Event-ID 0

Error: (11/03/2023 03:40:08 PM) (Source: Firefox Default Browser Agent) (EventID: 2) (User: )
Description: Event-ID 2

Error: (11/02/2023 03:40:08 PM) (Source: Firefox Default Browser Agent) (EventID: 2) (User: )
Description: Event-ID 2


System errors:
=============
Error: (10/29/2023 05:42:01 PM) (Source: DCOM) (EventID: 10010) (User: LAPTOP-6ODOHNQP)
Description: Event-ID 10010

Error: (10/27/2023 02:38:52 AM) (Source: Microsoft-Windows-NDIS) (EventID: 10317) (User: )
Description: Miniport Microsoft Wi-Fi Direct Virtual Adapter #3, {3453b32d-1ecc-413d-9629-4af7469e1a2f}, had event 74

Error: (10/22/2023 09:40:58 AM) (Source: Microsoft-Windows-NDIS) (EventID: 10317) (User: )
Description: Miniport Microsoft Wi-Fi Direct Virtual Adapter #3, {3453b32d-1ecc-413d-9629-4af7469e1a2f}, had event 74

Error: (10/22/2023 03:52:20 AM) (Source: Microsoft-Windows-NDIS) (EventID: 10317) (User: )
Description: Miniport Microsoft Wi-Fi Direct Virtual Adapter #3, {3453b32d-1ecc-413d-9629-4af7469e1a2f}, had event 74

Error: (10/21/2023 02:09:53 AM) (Source: Microsoft-Windows-NDIS) (EventID: 10317) (User: )
Description: Miniport Microsoft Wi-Fi Direct Virtual Adapter #3, {3453b32d-1ecc-413d-9629-4af7469e1a2f}, had event 74

Error: (10/19/2023 03:17:58 PM) (Source: Microsoft-Windows-NDIS) (EventID: 10317) (User: )
Description: Miniport Microsoft Wi-Fi Direct Virtual Adapter #3, {3453b32d-1ecc-413d-9629-4af7469e1a2f}, had event 74

Error: (10/16/2023 01:04:37 AM) (Source: Microsoft-Windows-NDIS) (EventID: 10317) (User: )
Description: Miniport Microsoft Wi-Fi Direct Virtual Adapter #3, {3453b32d-1ecc-413d-9629-4af7469e1a2f}, had event 74

Error: (10/14/2023 02:43:27 AM) (Source: Microsoft-Windows-NDIS) (EventID: 10317) (User: NT AUTHORITY)
Description: Miniport Microsoft Wi-Fi Direct Virtual Adapter #3, {3453b32d-1ecc-413d-9629-4af7469e1a2f}, had event 74

Error: (10/12/2023 04:56:16 AM) (Source: Microsoft-Windows-NDIS) (EventID: 10317) (User: )
Description: Miniport Microsoft Wi-Fi Direct Virtual Adapter #3, {3453b32d-1ecc-413d-9629-4af7469e1a2f}, had event 74

Error: (10/09/2023 12:53:17 PM) (Source: Microsoft-Windows-NDIS) (EventID: 10317) (User: )
Description: Miniport Microsoft Wi-Fi Direct Virtual Adapter #3, {3453b32d-1ecc-413d-9629-4af7469e1a2f}, had event 74


Windows Defender:
================
Date: 2023-11-05 09:43:56
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2023-11-04 08:09:01
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2023-11-03 04:24:00
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2023-11-02 07:08:26
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2023-11-01 04:44:11
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan
Event[0]:

Date: 2023-10-25 12:42:40
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.399.1226.0
Update Source: Microsoft Malware Protection Center
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.23090.2007
Error code: 0x80072efe
Error description: The connection with the server was terminated abnormally

Date: 2023-10-25 12:42:40
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.399.1226.0
Update Source: Microsoft Malware Protection Center
Security intelligence Type: AntiSpyware
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.23090.2007
Error code: 0x80072efe
Error description: The connection with the server was terminated abnormally

Date: 2023-10-25 12:42:40
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.399.1226.0
Update Source: Microsoft Malware Protection Center
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.23090.2007
Error code: 0x80072efe
Error description: The connection with the server was terminated abnormally

Date: 2023-10-25 12:42:40
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.399.1226.0
Update Source: Microsoft Malware Protection Center
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.23090.2007
Error code: 0x80072ee2
Error description: The operation timed out

Date: 2023-10-25 12:42:40
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.399.1226.0
Update Source: Microsoft Malware Protection Center
Security intelligence Type: AntiSpyware
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.23090.2007
Error code: 0x80072ee2
Error description: The operation timed out

CodeIntegrity Errors:
====================
Date: 2023-10-30 07:43:23
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Windows Defender\Platform\4.18.23090.2008-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2023-10-23 07:58:26
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files (x86)\Microsoft\EdgeWebView\Application\118.0.2088.46\msedgewebview2.exe) attempted to load \Device\HarddiskVolume3\Windows\System32\nvspcap64.dll that did not meet the Microsoft signing level requirements.

Date: 2023-10-04 15:31:11
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Windows Defender\Platform\4.18.23080.2006-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2023-08-26 14:26:50
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Windows Defender\Platform\4.18.23070.1004-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.


=========================== Installed Programs ============================

Adobe Acrobat (64-bit) (HKLM\...\{AC76BA86-1033-1033-7760-BC15014EA700}) (Version: 23.006.20360 - Adobe)
AI Noise Cancelation Audio Software (HKLM-x32\...\{ab5f014e-883d-470d-bc2d-127ef91e5611}) (Version: 2.0.3 - ASUSTek Computer Inc.)
AI Noise Cancelation Audio Software SDK (HKLM\...\{9B441197-6389-46FC-BE60-56C8B6E5ADE9}) (Version: 1.0.6 - ASUSTeK COMPUTER INC.)
Amys Greenmart 2 - Crimson Island (HKLM-x32\...\Amys Greenmart 2 - Crimson IslandFinal) (Version: Final - Game Owl)
ARMOURY CRATE Service (HKLM\...\{01378DC3-088F-4F55-AAFA-DC6A9CCA292A}) (Version: 5.4.8 - ASUS)
ASUS Aac_GmAcc HAL (HKLM\...\{998249B1-6913-447E-AA37-F445B8CA33D0}) (Version: 1.0.0.0 - ASUSTek COMPUTER INC.) Hidden
ASUS Aac_GmAcc HAL (HKLM-x32\...\{fd4cf3d0-9937-417e-89b4-56658158819a}) (Version: 1.0.0.0 - ASUSTek COMPUTER INC.) Hidden
ASUS Aac_NBDT HAL (HKLM\...\{01D3B7AA-D078-4506-B460-60877FCDDBD6}) (Version: 2.5.24.0 - ASUSTek COMPUTER INC.) Hidden
ASUS Aac_NBDT HAL (HKLM-x32\...\{ba95a7ce-ede3-4308-a5d6-6c08a15bff04}) (Version: 2.5.24.0 - ASUSTek COMPUTER INC.) Hidden
ASUS AURA Display Component (HKLM\...\{AFD1CF98-FE97-434C-A095-9F27C5BEA53C}) (Version: 1.2.12.0 - ASUSTek COMPUTER INC. ) Hidden
ASUS AURA Display Component (HKLM-x32\...\{fe2996bf-7174-4ad7-af8c-3e8e510c8263}) (Version: 1.2.12.0 - ASUSTek COMPUTER INC. ) Hidden
ASUS AURA Headset Component (HKLM\...\{A3C4120D-8096-4307-91A2-FFE37EBD5A3D}) (Version: 1.3.26.0 - ASUSTek COMPUTER INC.) Hidden
ASUS AURA Headset Component (HKLM-x32\...\{b351ae91-a5dd-4741-8830-883dddd22eb7}) (Version: 1.3.26.0 - ASUSTek COMPUTER INC.) Hidden
ASUS Aura SDK (HKLM\...\{CF8E6E00-9C03-4440-81C0-21FACB921A6B}) (Version: 3.04.39 - ASUSTek COMPUTER INC.) Hidden
ASUS Framework Service (HKLM-x32\...\{339A6383-7862-46DA-8A9D-E84180EF9424}) (Version: 3.1.0.2 - ASUSTeK Computer Inc.)
ASUS Framework Service (HKLM-x32\...\{80f60ecc-98e1-474b-aee2-0c470f02dbbc}) (Version: 2.0.2.6 - ASUSTek COMPUTER INC.)
ASUS Framework Service (HKLM-x32\...\{EA6A87BE-8AD3-40D2-944C-9DF5FBFF4332}) (Version: 2.0.2.6 - ASUSTek COMPUTER INC.) Hidden
ASUS Keyboard HAL (HKLM\...\{0FA0CDEE-5DC8-421E-A97D-C74FA6E66FC3}) (Version: 1.1.48.0 - ASUSTek COMPUTER INC.) Hidden
ASUS Keyboard HAL (HKLM-x32\...\{79497ebd-229a-42ac-9410-87264af2e929}) (Version: 1.1.48.0 - ASUSTek COMPUTER INC.) Hidden
ASUS MB Peripheral Products (HKLM\...\{BFED9861-7D96-4528-89F1-B090ABBF11A7}) (Version: 1.0.35 - ASUSTeK Computer Inc.) Hidden
ASUS MB Peripheral Products (HKLM-x32\...\{193a2068-8738-4276-ab1b-9133f9403487}) (Version: 1.0.35 - ASUSTeK Computer Inc.) Hidden
ASUS Mouse HAL (HKLM\...\{B8F984F2-7887-4DD2-8D96-F9A4BC5A4AC5}) (Version: 1.1.0.45 - ASUSTek COMPUTER INC.) Hidden
ASUS Mouse HAL (HKLM-x32\...\{559342ce-3e0f-4daf-bd9f-dfb67f065c28}) (Version: 1.1.0.45 - ASUSTek COMPUTER INC.) Hidden
ASUS MultiAntenna Service (HKLM\...\{EBB02F2E-0856-4B8A-9E70-980102C90BBA}) (Version: 3.2.2 - ASUSTeK COMPUTER INC.)
ASUS Smart Display Control (HKLM-x32\...\{8714A8D1-0F08-4681-9DF6-A8C4607A58B4}) (Version: 1.2.0 - ASUSTek COMPUTER INC.)
ASUS Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.107.107 - ASUSTeK Computer Inc.) Hidden
AURA lighting effect add-on (HKLM-x32\...\{1E2EA04B-FCA7-457E-B6F4-F33E1858E859}) (Version: 0.0.28 - ASUS)
AURA lighting effect add-on x64 (HKLM\...\{C5A4A164-4428-4931-B728-96EEF0FA3C44}) (Version: 0.0.28 - ASUS)
AURA Service (HKLM-x32\...\{0fcadbd2-1a6a-4a4a-a56d-fc7163d9b3fa}) (Version: 3.07.25 - ASUSTeK Computer Inc.)
AURA Service (HKLM-x32\...\{56EEEF7D-0AE3-401A-898B-581719D005AE}) (Version: 3.07.25 - ASUSTeK Computer Inc.) Hidden
FreeWriter (HKLM-x32\...\{6BB5F8AA-0329-400C-B4B9-82DBE033746F}) (Version: 1.0.7 - Lifestyle Toolbox)
GameSDK Service (HKLM-x32\...\{021d69c3-d686-4a94-8fb5-fd1ee782fb14}) (Version: 1.0.5.0 - ASUSTek COMPUTER INC.)
GameSDK Service (HKLM-x32\...\{7160DA8D-3F25-4F6E-ABC8-F693551D82FA}) (Version: 1.0.5.0 - ASUSTek COMPUTER INC.) Hidden
Golden Rails 3 - Road to Klondike Collector's Edition (HKLM-x32\...\Golden Rails 3 - Road to Klondike Collector's EditionFinal) (Version: Final - Game-Owl)
Golden Rails 4- World's Fair CE (HKLM-x32\...\Golden Rails 4- World's Fair CEFinal) (Version: Final - Game Owl)
LibreOffice 7.1.3.2 (HKLM\...\{76B2DBF3-5773-4463-9EEB-D4A099EB6265}) (Version: 7.1.3.2 - The Document Foundation)
Malwarebytes version 4.6.3.282 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 4.6.3.282 - Malwarebytes)
Microsoft 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.16924.20124 - Microsoft Corporation)
Microsoft Update Health Tools (HKLM\...\{89581302-705F-42C5-99B0-E368A845DAD5}) (Version: 3.70.0.0 - Microsoft Corporation)
Mozilla Firefox (x64 en-US) (HKLM\...\Mozilla Firefox 119.0 (x64 en-US)) (Version: 119.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 110.0 - Mozilla)
MusicBee 3.5.8447 (HKLM-x32\...\MusicBee) (Version: 3.5.8447 - Steven Mayall)
NVIDIA FrameView SDK 1.1.4923.29548709 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_FrameViewSdk) (Version: 1.1.4923.29548709 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.21.0.36 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.21.0.36 - NVIDIA Corporation)
NVIDIA Graphics Driver 462.06 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 462.06 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.38.40 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.38.40 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.20.0221 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.20.0221 - NVIDIA Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM\...\{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.16924.20124 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.16924.20078 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM\...\{90160000-008C-0409-1000-0000000FF1CE}) (Version: 16.0.13127.20616 - Microsoft Corporation) Hidden
Rainlendar2 (remove only) (HKLM-x32\...\Rainlendar2) (Version: - )
RefreshRateService (HKLM-x32\...\{7E5E84CB-B190-4658-A4DC-166779C329D1}) (Version: 2.1.0 - ASUSTeK COMPUTER INC.)
ROG CustomHotkey (HKLM-x32\...\{374883e6-b31d-4a3c-9c4a-2685a840aed4}) (Version: 1.1.1 - ASUSTek Computer Inc.)
ROG Live Service (HKLM\...\{2D87BFB6-C184-4A59-9BBE-3E20CE797631}) (Version: 2.0.4.0 - ASUSTek COMPUTER INC.)
Roman Adventures - Britons 2 (HKLM-x32\...\Roman Adventures - Britons 2Final) (Version: Final - Game-Owl)
Shotcut (HKLM\...\Shotcut) (Version: 21.10.31 - Meltytech, LLC)
Speccy (HKLM\...\Speccy) (Version: 1.32 - Piriform)
Speedify (HKLM\...\Speedify) (Version: 12.8.0.10689 - Connectify)
TreeSize Free V4.6.3 (64 bit) (HKLM\...\TreeSize Free_is1) (Version: 4.6.3 - JAM Software)
Undercover - Blood Bonds (HKLM-x32\...\Undercover - Blood BondsFinal) (Version: Final - Game Owl)
Waterfox (x64 en-US) (HKLM\...\Waterfox 102.5.0 (x64 en-US)) (Version: 102.5.0 - WaterfoxLimited)
Welcome to Primrose Lake 2 Premium Edition (HKLM-x32\...\Welcome to Primrose Lake 2 Premium EditionFinal) (Version: Final - Game Owl)
Welcome to Primrose Lake 3 (HKLM-x32\...\Welcome to Primrose Lake 3Final) (Version: Final - Game Owl)
Windows PC Health Check (HKLM\...\{6798C408-2636-448C-8AC6-F4E341102D27}) (Version: 3.6.2204.08001 - Microsoft Corporation)
WinRAR 6.02 (64-bit) (HKLM\...\WinRAR archiver) (Version: 6.02.0 - win.rar GmbH)
WizTree v4.12 (HKLM\...\WizTree_is1) (Version: 4.12 - Antibody Software)

Packages:
=========
Adobe Acrobat Reader -> C:\Program Files\Adobe\Acrobat DC [2023-10-29] (0)
AMD Radeon Software -> C:\Program Files\WindowsApps\advancedmicrodevicesinc-2.amdradeonsoftware_10.21.30024.0_x64__0a9344xs7nr4m [2022-09-12] (Advanced Micro Devices Inc.) [Startup Task]
ARMOURY CRATE -> C:\Program Files\WindowsApps\B9ECED6F.ArmouryCrate_5.4.8.0_x64__qmba6cd70vzyy [2023-09-14] (ASUSTeK COMPUTER INC.)
AURA Creator -> C:\Program Files\WindowsApps\B9ECED6F.AURACreator_3.5.6.0_x64__qmba6cd70vzyy [2023-02-01] (ASUSTeK COMPUTER INC.)
Disney+ -> C:\Program Files\WindowsApps\Disney.37853FC22B2CE_1.45.5.0_x64__6rarf9sa4v8jt [2023-02-02] (Disney)
Dolby Access -> C:\Program Files\WindowsApps\DolbyLaboratories.DolbyAccess_3.16.345.0_x64__rz1tebttyb220 [2023-01-23] (Dolby Laboratories)
Microsoft Whiteboard -> C:\Program Files\WindowsApps\Microsoft.Whiteboard_53.10114.505.0_x64__8wekyb3d8bbwe [2023-01-20] (Microsoft Corporation)
MyASUS -> C:\Program Files\WindowsApps\B9ECED6F.ASUSPCAssistant_3.1.13.0_x64__qmba6cd70vzyy [2022-12-23] (ASUSTeK COMPUTER INC.)
NVIDIA Control Panel -> C:\Program Files\WindowsApps\NVIDIACorp.NVIDIAControlPanel_8.1.963.0_x64__56jybvy8sckqj [2022-10-29] (NVIDIA Corp.)
Realtek Audio Control -> C:\Program Files\WindowsApps\RealtekSemiconductorCorp.RealtekAudioControl_1.37.275.0_x64__dt26b99r8h8gj [2022-11-14] (Realtek Semiconductor Corp)
Solitaire & Casual Games -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.15.12020.0_x64__8wekyb3d8bbwe [2023-02-02] (Microsoft Studios) [MS Ad]
Spotify Music -> C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.203.1115.0_x86__zpdnekdrzrea0 [2023-01-20] (Spotify AB) [Startup Task]

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 56%
Total physical RAM: 15792.36 MB
Available physical RAM: 6868.79 MB
Total Virtual: 31584.73 MB
Available Virtual: 19364.09 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:453.5 GB) (Free:19.98 GB) NTFS

========================= Users: ========================================

User accounts for \\LAPTOP-6ODOHNQP

acco5 Administrator DefaultAccount
Guest WDAGUtilityAccount


**** End of log ****
 
I got to the part Find the best dns server for your machine and wanted to make sure if I have to also proceed with How to change your DNS server with command prompt page because these instructions are a bit hard for me to understand. If so, is it possible to avoid Google DNS as alternate DNS server? I don't know exactly in what volume it would affect my system, but usually I try to avoid everything related to Google. So hould I just paste the numbers after C:\WINDOWS\system32> because there is no word code there? Also, there's a list of DNS servers below, so should I choose one from there and based on what criteria? Thank you in advance.
 
If you run DNS benchmark there will be a list of dns servers that are best for your machine., if you can get that far and provide a screen shot of the fastest dns servers for your machine we can go from there.
 
A simpler way to change the dns server would be this tool, after you have used the dns bench tool to find the fastest/

www.sordum.org

Dns Jumper v2.3

DNS Jumper is a free and portable software that lets you change DNS with a few clicks and is the world's first IPv6 support software.
www.sordum.org www.sordum.org
 
Thank you. At this point I'm just not sure if I have to choose Quad9 Security or No Security in DNS Jumper.

1699559445076.png
 
First thing you will want to do is bring up an elevated command prompt. Then copy the content of the code box below. Paste it into the command window and hit enter.


Code: 
 wmic nicconfig where (IPEnabled=TRUE) call SetDNSServerSearchOrder ("9.9.9.9", "208.67.220.222")

This will change the dns server to the best listed by the tool as per screen shot you provided.
 
Well, unfortunately it happened again yesterday, though everything was ok today.
 
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