Solved "Welcome to Mail" dialogue box Issue

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  • Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. We are working to get everything back up as quickly as possible. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. We are working to have things back to normal. Emails are fixed and should now send properly. Thank you all for your patience. Thanks, PCHF Management
Status
Not open for further replies.
G

GrahamKnott

PCHF Member
Nov 16, 2016
97
3
74
Hi

Very often when I'm trying to contact an organisation online, a blue-coloured dialogue box appears on the screen, entitled: "Welcome to Mail", after which follows: "Add your accounts to keep up to date across devices". It looks suspiciously like a Microsoft product, but whatever it is or whose interests it's serving (not mine, that's for sure) I can't seem to get rid of it. Prompted by some online advice, I have gone into Task Manager/Startup, but can't see anything there that answers to the above name. I've also opened up the dialogue box itself just to see where it takes me, only to find myself not unexpectedly being asked to open up any number of new accounts, none of which I want. What is going on? More to the point, how do you disable this dialogue box?

My laptop runs on Win 10.
 
GrahamKnott said:
Very often when I'm trying to contact an organisation online, a blue-coloured dialogue box appears on the screen,
Click to expand...
Does it look like this and a blue screen with an envelope in the middle?

Screenshot 2023-01-24 095347.png

If yes that is the Windows Email program opening since you probably click the email link to contact a company via email?

What software program are you using for email?
That way we can make that program the default for email.
 
  • Like
Reactions: GrahamKnott
  • Like
Reactions: GrahamKnott
I'm afraid I'm still struggling with the above problem. I think the cause is due to having had my laptop's Google/Chrome account adapted to run via the Firefox web browser (there are fundamental reasons for this setup, the explanations of which are beyond my ability to explain. . . if that makes any sense). The upshot is that when I go into Settings, these turn out to be Firefox's, not Chrome's. I think I'll have to get our local PC menders to fix this problem "over the counter", so to speak. But the contributions to this thread have been very helpful. I've saved the links, and these will enable me to explain the problem in a far more cogent form than would otherwise be the case. Many thanks again.
 
Status
Not open for further replies.
Top Bottom