Video file wont play anymore

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jelan mason

jelan mason

PCHF Member
Mar 10, 2022
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Hello,

I recently recorded a video in 4k and I watched the video all the way through without issue twice. Since then I've recorded multiple videos in 4k and other resolutions that play without issue.. I saved a copy to my external hard drive as well as on my computer. A few days later I went to watch it again and it freezes at 2:11 every time on both my computer and the back up file. I running windows 11 on the HP Envy. I tried windows media player, the movies and TV playback app on windows. I checked to make sure the file wasn't corrupted and its not. I've tried converting it to different file types. I have no idea what else it could be. Its a very important file. Is there any other suggestions or ways to possibly fix this? I'd greatly appreciate any help or feedback.
 
have your tried VLC media player?
have you tried watching that file on another PC?
what process did you use to verify the file wasn't corrupted?
what size is the file?
 
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