Solved Unable to uninstall Auslogics Disk Defrag

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  • Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. We are working to get everything back up as quickly as possible. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. We are working to have things back to normal. Emails are fixed and should now send properly. Thank you all for your patience. Thanks, PCHF Management
Status
Not open for further replies.

sera

PCHF Member
Dec 15, 2018
7
0
49
When loading Auslogics Disk Defragmenter, I get the following message box:

Auslogics Disk Defrag 9

An error occurred while loading Library.dll.

Error code: 0x0000007E
Error message: The specified module could not be found.


I've tried to uninstall the program, but get the message box:

Runtime error at (180:3568):
Exception 'EAuslogicsIntItException" at address 0049E613

I tried Revo uninstaller and Auslogics Boost Speed to uninstall Disk Defrag, but receive the same runtime error. I've also looked at the Startup and Service tab to see if any sign of Auslogics, but there wasn't.

Any ideas as to what else I could try to get rid of the program?

Thanks

Nick
 
Last edited by a moderator:
Update:
I ran malwarebytes and I think that solved the problem.

thanks for help
 
Status
Not open for further replies.