Unable to load or install LINUX systems, need help

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  • Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. We are working to get everything back up as quickly as possible. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. We are working to have things back to normal. Emails are fixed and should now send properly. Thank you all for your patience. Thanks, PCHF Management
Status
Not open for further replies.
M

michael1985

PCHF Member
Dec 26, 2019
9
1
39
Hello there. I just got an extra SSD installed on my system today that I planned on loading Ubuntu on. I downloaded Ubuntu OS 19.10 and also 18.04 and installed it on a USB via Rufus and also Unetbootin. Plus also tried a bootable DVD. I even tried getting elementary os and have the same issue with ALL methods.

I boot from the USB drive and get to the screen where I can try the system or install it. After I make any of the selections, I hear my PC start to roar up then it powers down and restarts it. I can not get past this step. It happens when I try to install and also when I try the system. Currently my main SSD is running Windows 10 x64. Any ideas to get me past this issue??? Been looking for hours for help....

Seen info about disabling secure boot (already disabled) and disabling UEFI (Pretty sure that is done as well). I dug through my BIOS and tried everything I can. I got my mobo a few months ago and not 100% familiar with it. I remember my old MSI mobo had that option clear as day. I searched through the ASRock manual for quite some time and couldnt find anything.

ASRock Z97 Anniversary
Intel i5 4th gen
32 GB DDR3
Gigabyte GTX960
PNY 250Gb SSD (Windows 10)+128Gb SSD (New)
2TB Seagate HDD (Storage)
Dual BENQ 24" Gaming monitors
 
Hi @michael1985 and welcome to PCHF :)

Have you tried another spare USB flash drive to rule out a faulty USB drive? Have you also tried moving the drive to another USB port?

UEFI can actually stay enabled as all Linux distros support UEFI. Secure boot will cause issues, so I'm glad to see it disabled for now.
 
I have tried 2 separate usb drives along with mounting it to a dvd. They all take me to the main screen where I have options to try the OS, install, etc.... Thats as far as I get.
Also, yes I have tried the 2 usb ports on the front along with one of the ports on the back directly connected to the mobo
 
I have Ubuntu 19.10 and 18.04 plus also Elementary 5.1 that I have been trying. Both Unetbootin and Rufus have been used for all of these, All with the same results
 
Ok let's try something.

Go ahead and remove all the distros. Something might have gotten corrupted.

Go ahead and give this distro a try. Zorin OS, the Core version.

Download it and when it's completed, save it to your Downloads folder and run this command in Powershell:

Code: 
Get-FileHash C:\Users\Donald\Downloads\Zorin-OS-15.1-Core-64-bit.iso | Format-List

just replace the directory with the location where the ISO file is located.

The has output should be:
Code: 
39DDFEB72DFC9CD22ED007A3CC16D4B949EF76365A4F7C381EEDD01FBD639180
 
This is what I get

Get-FileHash : A positional parameter cannot be found that accepts argument 'family\Downloads\Zorin-OS-15.1-Core-64-bit-r2.iso'.
At line:1 char:1
+ Get-FileHash C:\Users\timko family\Downloads\Zorin-OS-15.1-Core-64-bi ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidArgument: (:) [Get-FileHash], ParameterBindingException
+ FullyQualifiedErrorId : PositionalParameterNotFound,Get-FileHash
 
Try this command instead:

Code: 
Get-FileHash "C:\Users\timko family\Downloads\Zorin-OS-15.1-Core-64-bit.iso" | Format-List
 
Algorithm : SHA256
Hash : 39DDFEB72DFC9CD22ED007A3CC16D4B949EF76365A4F7C381EEDD01FBD639180
Path : C:\Users\timko family\Downloads\Zorin-OS-15.1-Core-64-bit-r2.iso
 
Ok that leads me to believe something is amiss hardware-wise. If Windows can boot just fine, but Linux can not, it means there's an incompatibility with the hardware. If it won't even boot into Live Mode, which just runs off the flash drive, that means something is amiss. Can you by any chance take a video of your BIOS settings?
 
Status
Not open for further replies.
Top Bottom