Solved Unable to download

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  • Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. We are working to get everything back up as quickly as possible. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. We are working to have things back to normal. Emails are fixed and should now send properly. Thank you all for your patience. Thanks, PCHF Management
Status
Not open for further replies.
B

Bonkers1864

PCHF Member
Aug 19, 2021
8
0
37
Hi im just wondering if anyone can help me with an internet problem. I was using a laptop running windows 10 and using my mobile phones hotspot for the internet, the internet works fine but I am unable to download anything on programs like steam or utorrent. I recently purchased a new PC and I am having the same problem. When I was on my laptop there was odd occasions when the download would actually start but this was very rare. Thanks if anyone can help, much appreciated.
 
The cellular provider may have limited the connection for large downloads. I’d check with them to see if that is the case.
 
Bastet said:
The cellular provider may have limited the connection for large downloads. I’d check with them to see if that is the case.
Click to expand...
I can download fine directly to my phone though. I was wondering if it had anything to do with ports, that kind of thing?
 
Bonkers1864 said:
I can download fine directly to my phone though. I was wondering if it had anything to do with ports, that kind of thing?
Click to expand...
Yes that is usually fine. It is the tethering which may be limited.
Are you connected to the pc via Bluetooth, WiFi or USB cable for the internet connection?
 
I would check with your provider to see whether they allow tethering.
Also check what Bruce suggested re metered connection.
 
Thanks I'll try all these methods now i was away from my computer yesterday hopefully something will work. Just baffles me that on the odd occasion it works, if it didn't work at all I would think it was just a setting.
 
Looks like I'm not the only one
Screenshot_20210820-124440.png

Bonkers1864 said:
**Edited found it**
Click to expand...
 
Last edited by a moderator:
I've noticed I litrally can't connect to any servers on the outside. I even got a vpn to see if that would work and enable me to download from steam but I can't connect to any of the vpns servers. I'm guessing it's my phone network stopping me as I cant think of anything else.
 
This is crazy I randomly opened a new torrent program to test it and it's working. I wonder if it's my phones network and something to do with the time of day/how busy the network is? It's strange anyway I'll try it again in the morning.
 
Yes, that’s the most likely the problem. Another suggestion would be that you’d run out of your internet/tethering allowance & this has just renewed. Even if you have unlimited data often tethering is limited - perhaps 20Gb or less.
I would suggest trying a download at your usual time & then try another at the same time the download was successful.
 
Status
Not open for further replies.
Top Bottom