Troubleshoot: IRQL NTOSKRNL BSOD when gaming on a relatively new PC build, install. Zipped DMP files

[moman]

i'm getting the same error on a relatively new pc rig and windows 10 install (3 months old).

Here is the BlueScreenView error log:http://pastebin.com/E96eSJA4 (includes graphics specs at bottom of log) It happens whenever I get online to play Arma 3 (about 40 minutes in), haven't seen it happen in single player or any other game.


Zipped up: file here

• C:\Windows\MEMORY.DMP file
• C:\Windows\Minidump
• C:\Windows\LiveKernelReports
• dxdiag.txt, drivers.txt

I've done memtest, Intelburn test, run routine scans from other troubleshooting threads, updated drivers (most were already up to date) but have found no solution. At a loss here. I'm going to try to reseat the ram, hdd, etc. but that is just a shot in the dark.


Specs:

Not overclocked.

Gigabyte R9 390 G1 8GB DHDP PC

Coolmast Hyper 212 EVO UNIV HSF

Crucial 8GB D4 2400 SPLT CL16

Intel Box Intel Core I5-6500

Gigabyte GAH110MA 1151 MATX

WD 1TB 3.5 Mainstream Blue HD

IPSG CP-9020078 CS750W MPSU

Razer Blackwidow 2014 Gaming Key

Acerac 21.5" IPS G227HQL Monitor

Corsair Speco2 Redshift ATX Cas

cpu-z log

 

[Malnutrition]

Welcome to PCHF Lets get some info from your machine, to get things rolling.

Step 1: Speccy Scan.

• Please go here and download Speccy.
• Install and run the program.
• Upon Completion:
• Hit File
• Publish Snap Shot
• A link will appear, post that link.

Step 2: MiniToolBox Scan


Please download MINITOOLBOX and run it.

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go post the result.

Step 3: Autoruns Scan.


Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe
After the scan is finished then click on File>>>>>>>>>>>Save
The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option.
in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.


Step 4: Upload your MiniDump Files.

Please upload your minidump files. How to compress and upload Minidump files
If you are unable to upload them here, then upload them to SendSpace or FileDropper send me the link.

Step 5: Sysnative Tool.

1. Download the Sysnative BSOD Dump + System File Collection App - save to Documents folder -
2. Run the app - Double-click on the downloaded EXE file
Output = new folder created in Documents + a zipped version -- SysnativeFileCollectionApp + SysnativeFileCollectionApp.zip

Step 6: Security Check Scan.

• 
  
  
  • Download Security Check to your desktop.
  • Right click it run as administrator.
  • When the program completes, the tool will automatically open a log file.
  • Please post that log here in your next post.
  • Please copy and paste this log, do not attach it.

 

[jmarket]

Hi moman and welcome to PCHF

I will analyze your logs later tonight after I get home from work

 

[moman]

I had a friend look at the logs and he told me this:

Looks like your crash is being caused by BattleEye's anti-cheat driver:

C:\Program Files (x86)\Common Files\BattlEye\BEDaisy.sys - Nov 4, 2016

It operates in kernel-mode and was the only 3rd party driver involved in the execution stack for the dump you sent me.

This would explain why your crashing only happens in that particular game which uses this anti-cheat software. There isn't much to be done about it besides providing the BattleEye devs your crash dumps, letting them know your Windows 10 build number, and explaining the problem.

You could stand to update these two drivers, just in case it might help:

• Realtek PCIe GBE Family Controller - rt640x64.sys - Oct 7, 2016 - 10.012.1007.2016 (current - Jan 21, 2016 - 9.01.0404.2015)
• AMD Graphics for Recent Desktop Devices - atikmdag.sys, atikmpag.sys, AtihdWT6.sys - Dec 8, 2016 - 16.12.1 (current - Sep 15, 2016)

You also have some older drivers being used by your Logitech and Razor peripherals, but they usually don't cause any stability problems. They can be updated via the Logitech Gaming and Razor Synapse software.

I've submitted a ticket to the developers of BattleEye anti-cheat software but assuming this is the cause of my crashes (which, imo, seems highly likely) is there something I can do in the interim? Does it really come down to software conflicting with my windows build? One would think there would be more reports and complaints to the developers of this software if so... There is gotta be something more to it that I could do on my end. I've also updated the drivers that were recommended to me (still crashes).

I still plan on following malnutrition's suggestions and look forward to any additional advice.

 

[Malnutrition]

I still plan on following malnutrition's suggestions and look forward to any additional advice.

I would like that, I have a certain way that I go about things. I understand that you have most of the info needed, I am just set in my ways and they work... You get me the logs etc how I asked for them then I will happily go over them for you.

Example of how I work on BSOD here.

 

[moman]

Speccy link


MiniToolBox Scan:

MiniToolBox by Farbar Version: 17-06-2016
Ran by Martinez (administrator) on 13-12-2016 at 16:09:36
Running from "C:\Users\Martinez\Downloads"
Microsoft Windows 10 Pro (X64)
Model: To be filled by O.E.M. Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Ethernet (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-42RP7EA
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 1C-1B-0D-16-B3-0A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : fd3c:23e4:e70c:0:f110:b037:151b:39c6(Preferred)
Temporary IPv6 Address. . . . . . : fd3c:23e4:e70c:0:7590:426e:9acc:fdd9(Preferred)
Link-local IPv6 Address . . . . . : fe80::f110:b037:151b:39c6%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.142(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, December 12, 2016 11:46:08 PM
Lease Expires . . . . . . . . . . : Wednesday, December 14, 2016 4:03:48 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 52173581
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-17-1C-8E-1C-1B-0D-16-B3-0A
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Reusable ISATAP Interface {40274431-666D-4A02-9870-FB1A1E1C0A2A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:2854:193c:3cc0:2a8:cd50:f4e9(Preferred)
Link-local IPv6 Address . . . . . : fe80::3cc0:2a8:cd50:f4e9%11(Preferred)
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 134217728
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-17-1C-8E-1C-1B-0D-16-B3-0A
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: router.asus.com
Address: 192.168.1.1

Name: google.com
Addresses: 2607:f8b0:4000:80a::200e
216.58.194.142


Pinging google.com [216.58.194.142] with 32 bytes of data:
Reply from 216.58.194.142: bytes=32 time=15ms TTL=53
Reply from 216.58.194.142: bytes=32 time=25ms TTL=53

Ping statistics for 216.58.194.142:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 15ms, Maximum = 25ms, Average = 20ms
Server: router.asus.com
Address: 192.168.1.1

Name: yahoo.com
Addresses: 2001:4998:c:a06::2:4008
2001:4998:44:204::a7
2001:4998:58:c02::a9
206.190.36.45
98.139.183.24
98.138.253.109


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=39ms TTL=51
Reply from 98.138.253.109: bytes=32 time=39ms TTL=51

Ping statistics for 98.138.253.109:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 39ms, Maximum = 39ms, Average = 39ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...1c 1b 0d 16 b3 0a ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
5...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.142 35
127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
192.168.2.0 255.255.255.0 On-link 192.168.2.142 291
192.168.2.142 255.255.255.255 On-link 192.168.2.142 291
192.168.2.255 255.255.255.255 On-link 192.168.2.142 291
224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
224.0.0.0 240.0.0.0 On-link 192.168.2.142 291
255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
255.255.255.255 255.255.255.255 On-link 192.168.2.142 291
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 331 ::1/128 On-link
11 331 2001::/32 On-link
11 331 2001:0:2854:193c:3cc0:2a8:cd50:f4e9/128
On-link
12 291 fd3c:23e4:e70c::/64 On-link
12 291 fd3c:23e4:e70c:0:7590:426e:9acc:fdd9/128
On-link
12 291 fd3c:23e4:e70c:0:f110:b037:151b:39c6/128
On-link
12 291 fe80::/64 On-link
11 331 fe80::/64 On-link
11 331 fe80::3cc0:2a8:cd50:f4e9/128
On-link
12 291 fe80::f110:b037:151b:39c6/128
On-link
1 331 ff00::/8 On-link
12 291 ff00::/8 On-link
11 331 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWoW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWoW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWoW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWoW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWoW64\mswsock.dll [306016] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/12/2016 02:08:06 PM) (Source: MsiInstaller) (User: DESKTOP-42RP7EA)
Description: Product: Logitech Gaming Software -- Error 1101. Error reading from file: C:\Users Martinez\AppData\Local\Temp\Uninstall_x64.vbs. System error 2. Verify that the file exists and that you can access it.

Error: (12/12/2016 02:01:42 PM) (Source: Application Error) (User: )
Description: Faulting application name: CLI.exe, version: 4.5.0.0, time stamp: 0x56375a5d
Faulting module name: KERNELBASE.dll, version: 10.0.14393.479, time stamp: 0x582588e6
Exception code: 0xe0434352
Fault offset: 0x0000000000017788
Faulting process id: 0xd74
Faulting application start time: 0xCLI.exe0
Faulting application path: CLI.exe1
Faulting module path: CLI.exe2
Report Id: CLI.exe3
Faulting package full name: CLI.exe4
Faulting package-relative application ID: CLI.exe5

Error: (12/12/2016 02:01:41 PM) (Source: .NET Runtime) (User: )
Description: Application: CLI.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileLoadException
at ATI.ACE.CLI.Implementation.CLI_Main..ctor(System.String[])
at ATI.ACE.CLI.Implementation.CLI.Main(System.String[])

Exception Info: System.Reflection.TargetInvocationException
at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])
at System.Reflection.RuntimeMethodInfo.Invoke(System.Object, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo)
at System.RuntimeType.InvokeMember(System.String, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object, System.Object[], System.Reflection.ParameterModifier[], System.Globalization.CultureInfo, System.String[])
at ATI.ACE.CLI.EXE.CLI.Main(System.String[])

Error: (12/12/2016 01:57:17 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.
.

Error: (12/11/2016 02:56:19 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine QueryFullProcessImageNameW. hr = 0x80070006, The handle is invalid.
.


Operation:
Executing Asynchronous Operation

Context:
Current State: DoSnapshotSet

Error: (12/11/2016 02:55:53 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.
.

Error: (12/11/2016 02:52:54 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-42RP7EA)
Description: Activation of app Microsoft.WindowsStore_8wekyb3d8bbwe!App failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (12/09/2016 07:33:38 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.
.

Error: (12/09/2016 05:51:15 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x803F7001
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (12/09/2016 05:17:28 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x803F7001
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=UserLogon;SessionId=1


System errors:
=============
Error: (12/12/2016 11:46:48 PM) (Source: Service Control Manager) (User: )
Description: The Origin Web Helper Service service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.


Error: (12/12/2016 11:46:48 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Origin Web Helper Service service to connect.

Error: (12/12/2016 11:46:16 PM) (Source: BugCheck) (User: )
Description: 0x0000000a (0x0000000000000028, 0x0000000000000002, 0x0000000000000000, 0xfffff8024c415759)C:\WINDOWS\MEMORY.DMPf34c7ff1-d36c-49cf-bacf-47f396909d34

Error: (12/12/2016 11:46:08 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:42:00 PM on ‎12/‎12/‎2016 was unexpected.

Error: (12/12/2016 04:08:11 PM) (Source: Service Control Manager) (User: )
Description: The Origin Web Helper Service service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.


Error: (12/12/2016 04:08:11 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Origin Web Helper Service service to connect.

Error: (12/12/2016 04:07:48 PM) (Source: BugCheck) (User: )
Description: 0x0000000a (0x0000000000000028, 0x0000000000000002, 0x0000000000000000, 0xfffff803c9019759)C:\WINDOWS\MEMORY.DMP8e479b82-9267-40fd-a5dd-e2d78ce56cd6

Error: (12/12/2016 04:07:39 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:00:41 PM on ‎12/‎12/‎2016 was unexpected.

Error: (12/12/2016 03:21:20 PM) (Source: Service Control Manager) (User: )
Description: The Origin Web Helper Service service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.


Error: (12/12/2016 03:21:20 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Origin Web Helper Service service to connect.


Microsoft Office Sessions:
=========================
Error: (12/12/2016 02:08:06 PM) (Source: MsiInstaller)(User: DESKTOP-42RP7EA)
Description: Product: Logitech Gaming Software -- Error 1101. Error reading from file: C:\Users\Martinez\AppData\Local\Temp\Uninstall_x64.vbs. System error 2. Verify that the file exists and that you can access it.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (12/12/2016 02:01:42 PM) (Source: Application Error)(User: )
Description: CLI.exe4.5.0.056375a5dKERNELBASE.dll10.0.14393.479582588e6e04343520000000000017788d7401d254b28e577cf9C:\Program Files (x86)\AMD\CNext\CCCSlim\CLI.exeC:\WINDOWS\System32\KERNELBASE.dll9b7025b8-519a-447f-abfd-32386a6b86e3

Error: (12/12/2016 02:01:41 PM) (Source: .NET Runtime)(User: )
Description: Application: CLI.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileLoadException
at ATI.ACE.CLI.Implementation.CLI_Main..ctor(System.String[])
at ATI.ACE.CLI.Implementation.CLI.Main(System.String[])

Exception Info: System.Reflection.TargetInvocationException
at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])
at System.Reflection.RuntimeMethodInfo.Invoke(System.Object, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo)
at System.RuntimeType.InvokeMember(System.String, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object, System.Object[], System.Reflection.ParameterModifier[], System.Globalization.CultureInfo, System.String[])
at ATI.ACE.CLI.EXE.CLI.Main(System.String[])

Error: (12/12/2016 01:57:17 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.

Error: (12/11/2016 02:56:19 PM) (Source: VSS)(User: )
Description: QueryFullProcessImageNameW0x80070006, The handle is invalid.


Operation:
Executing Asynchronous Operation

Context:
Current State: DoSnapshotSet

Error: (12/11/2016 02:55:53 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.

Error: (12/11/2016 02:52:54 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-42RP7EA)
Description: Microsoft.WindowsStore_8wekyb3d8bbwe!App-2144927141

Error: (12/09/2016 07:33:38 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.

Error: (12/09/2016 05:51:15 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x803F7001RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (12/09/2016 05:17:28 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x803F7001RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c;NotificationInterval=1440;Trigger=UserLogon;SessionId=1


=========================== Installed Programs ============================

Adobe Flash Player 23 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 23.0.0.207 - Adobe Systems Incorporated)
AMD Software (HKLM\...\AMD Catalyst Install Manager) (Version: 9.0.000.8 - Advanced Micro Devices, Inc.)
ARK: Survival Evolved (HKLM\...\Steam App 346110) (Version: - Studio Wildcard)
Arma 2 (HKLM\...\Steam App 33900) (Version: - Bohemia Interactive)
Arma 2: Operation Arrowhead (HKLM\...\Steam App 33930) (Version: - Bohemia Interactive)
Arma 3 (HKLM\...\Steam App 107410) (Version: - Bohemia Interactive)
Battlefield™ 1 (HKLM-x32\...\{335B50BC-6130-4BAF-9A6A-F1561270587B}) (Version: 1.0.10.265 - Electronic Arts)
BattlEye for OA Uninstall (HKLM-x32\...\BattlEye for OA) (Version: - )
BattlEye Uninstall (HKLM-x32\...\BattlEye for A2) (Version: - )
BeamNG.drive (HKLM\...\Steam App 284160) (Version: - BeamNG)
Blade & Soul (HKLM-x32\...\{C3F383C1-D050-4A40-843F-8171A6A02C3A}) (Version: 1.0.63.260 - NC Interactive, LLC) Hidden
Blade & Soul (HKLM-x32\...\InstallShield_{C3F383C1-D050-4A40-843F-8171A6A02C3A}) (Version: 1.0.63.260 - NC Interactive, LLC)
Catalyst Control Center Next Localization BR (HKLM\...\{118C2119-84B6-E32C-63E2-B56DBCF41CE5}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization BR (HKLM\...\{51F85784-6799-5CA3-97B2-2E5904FC3E58}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization BR (HKLM\...\{55A4D3AB-C8DF-26B2-89A8-7E16E1E40700}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization BR (HKLM\...\{C402C2F5-0B95-5471-4222-65DF5990944B}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHS (HKLM\...\{365AEAB2-4CF3-7CBB-0DAC-E9E14B688E65}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHS (HKLM\...\{5A083A57-10D6-D4E5-292C-F274870E73A4}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHS (HKLM\...\{865C66DE-2F96-0AB1-08BE-B9F383243908}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHS (HKLM\...\{8E6F5592-ED7E-9C50-74AC-BF417B1FE291}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHT (HKLM\...\{1BCFB20E-BA45-D946-EF8D-3EAC2CA566C5}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHT (HKLM\...\{7ABC6D83-816E-6D48-E65D-B0CEDD294E4E}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHT (HKLM\...\{AD28960A-6190-C991-C964-308B86EAA2E2}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHT (HKLM\...\{DF0D7C1C-72B6-9FFB-DF66-B3720237BB80}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CS (HKLM\...\{238F6F6F-2544-86CF-3AB6-2CDADAB58CF0}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CS (HKLM\...\{3CCD7507-7F42-BADB-BD22-0064CF9C1EF2}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CS (HKLM\...\{84C3F2C5-F7B2-2F08-CDF4-79EF7CC55D74}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CS (HKLM\...\{C3EE628C-7394-FE2C-0C90-C05284EB528D}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DA (HKLM\...\{0E8A3B17-D603-B1B6-C205-1685EBDD23E9}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DA (HKLM\...\{1BE2EDCF-552B-D641-AA4B-9333C376AEAF}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DA (HKLM\...\{2F544F46-5F6E-97BB-3550-A0242A3C5754}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DA (HKLM\...\{EC688BD0-240D-AE40-55F3-234E54919AE6}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DE (HKLM\...\{101EBA1D-F8F0-1E97-D2FD-68917DC1A7AC}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DE (HKLM\...\{1E7D3072-1D28-E33A-99DF-85D9F7ECD06E}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DE (HKLM\...\{E27224E3-7913-DA1E-5B08-9BEEC8FEE3D1}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DE (HKLM\...\{FC4086D6-E345-5F43-08BB-280FB57DAF49}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization EL (HKLM\...\{719B690B-D0DC-E4DE-30EC-F4A1EE895AAE}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization EL (HKLM\...\{95A52FC1-C728-841D-1BFC-CC793B77B0A4}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization EL (HKLM\...\{BA26B70C-3D8C-2D14-4122-211FB3E6F691}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization EL (HKLM\...\{F8EBE530-A4D5-BF51-F623-3787E6B8A878}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization ES (HKLM\...\{42FBD43F-DE53-6D4D-5134-E3C93B45CBEF}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization ES (HKLM\...\{5FEACE78-C338-9AED-FF05-7DE7E273C774}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization ES (HKLM\...\{8D17B022-9CA1-C7CA-A4D6-985E160FD686}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization ES (HKLM\...\{A22CDEBA-6DB5-12CD-F6CE-6238C2D78363}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FI (HKLM\...\{A3795528-F572-6314-C4E3-EE9DAF0FBF02}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FI (HKLM\...\{AC85CF50-9A55-0103-ADBF-365C37603AA4}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FI (HKLM\...\{BE20EFC0-79CB-6273-BEC6-17C1B2F949C5}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FI (HKLM\...\{C0BFC67D-E447-02C8-6046-C078DFE9EC97}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FR (HKLM\...\{4853A56D-7931-A08B-5BA7-8E2D61043DF9}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FR (HKLM\...\{94C72EBE-2908-F0AC-62DA-D61951830F8F}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FR (HKLM\...\{B349892D-B015-033C-4CA8-3635E6B655D7}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FR (HKLM\...\{C9BCA81B-16E7-EC73-45BA-8180B4A476C7}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization HU (HKLM\...\{5B987681-3652-492B-6A11-E02AC0FE5959}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization HU (HKLM\...\{B28CF677-E2C8-12CA-52BB-19B6F066D36A}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization HU (HKLM\...\{BE8D6AB1-3049-2F0C-67FA-00C0A5D321A3}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization HU (HKLM\...\{C2088603-B655-ED5B-BBE0-5CEFE17B8DEE}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization IT (HKLM\...\{26567561-DFB2-2B63-9BA8-6A490ED37016}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization IT (HKLM\...\{43F6D22B-E0E9-EE90-9B62-1C5FC5D15A55}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization IT (HKLM\...\{5F8DCCF0-AD91-9DDA-59B3-5E25898415CD}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization IT (HKLM\...\{86BFE5B4-1FCE-3C02-6373-92B1AE6431E8}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization JA (HKLM\...\{0742432E-42D9-2240-4CA1-8595CCCBAA77}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization JA (HKLM\...\{0809FEC1-EF86-51E9-8210-DC1B1BDB6745}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization JA (HKLM\...\{5D247D18-F5FC-1976-E2A8-35BBB9F6DD31}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization JA (HKLM\...\{D4490E0F-8E7B-1097-B56A-7643C75F1C28}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization KO (HKLM\...\{101534C4-8ABB-3C5F-4C35-3681D1EDDAE3}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization KO (HKLM\...\{5FD706FF-6AD8-E372-A35A-879409982655}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization KO (HKLM\...\{DAB44116-0266-C65B-B643-AC11217C3041}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization KO (HKLM\...\{EAEAA839-44F4-22DF-D1CC-88C3B2A3D4B1}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NL (HKLM\...\{1E1FEFF2-5AA0-DB57-BDD5-D1778ACA12BE}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NL (HKLM\...\{3AF70346-52C7-0334-606F-118D1C1CB7A2}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NL (HKLM\...\{A3973655-E448-4A1B-477C-988A79D132D9}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NL (HKLM\...\{A4E7CA0C-84EB-5E29-2F04-06C4E4790C2F}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NO (HKLM\...\{181093C9-7497-B4A8-BF51-7C59786DD43D}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NO (HKLM\...\{53AE8AC7-5213-67AF-0DC0-CED696B77643}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NO (HKLM\...\{59D2664C-949B-7FA7-9880-ECB993B6616A}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NO (HKLM\...\{6DC92550-D065-4B36-C4D3-D8D7A702A7A7}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization PL (HKLM\...\{970A40CA-46AB-986C-1798-976ED0EA00FA}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization PL (HKLM\...\{B2A83706-3F14-1532-20CD-B4EE715A8945}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization PL (HKLM\...\{B99E3435-0B06-210C-B1B8-5954D5ADF936}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization PL (HKLM\...\{DC9DFCBF-87DA-892C-6151-99CC9EF46E3E}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization RU (HKLM\...\{44ED2CDA-4197-E9E9-B328-26E1FB749116}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization RU (HKLM\...\{4707CBFC-8ED4-463E-0FF9-DE86F4A743E9}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization RU (HKLM\...\{C1EFF2A2-DF4A-F6D1-B99C-1ED194AE9E78}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization RU (HKLM\...\{EF3FA700-D95B-FEEA-A479-222E2FFEBD07}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization SV (HKLM\...\{3450566C-4561-0EE8-B1AB-D5C79CCE8D2C}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization SV (HKLM\...\{3E4EC972-F3AD-DD8D-2BC8-4BCA6A52F87F}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization SV (HKLM\...\{46EB68BE-8AAC-8C2B-7284-8DEDE6B5CD2A}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization SV (HKLM\...\{C14A3A5B-8A86-C239-37D7-158211778C54}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TH (HKLM\...\{3FFDB58D-66AA-0A6E-6C07-366BF048E7D3}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TH (HKLM\...\{7A6E431B-CF43-EC3E-FD7E-0A0AAB1B25FC}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TH (HKLM\...\{A50C89BC-8D8E-8828-824A-7171F6D583D5}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TH (HKLM\...\{FCE8438C-3272-D63F-479F-670F082B294B}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TR (HKLM\...\{0B5633F0-C415-2F08-671E-4C9E2FAACD45}) (Version: 2015.1129.2307.41591 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TR (HKLM\...\{25D1751E-7CA2-5F6D-0125-0A16E47AF9FE}) (Version: 2016.0624.1251.21301 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TR (HKLM\...\{89A1F076-19B8-A2B1-D5A3-E8247EFAF157}) (Version: 2016.0916.1515.27418 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TR (HKLM\...\{E60E7ABF-D1B6-C976-3073-02D79ECD2DC5}) (Version: 2016.1204.1136.20853 - Advanced Micro Devices, Inc.) Hidden
Counter-Strike: Global Offensive (HKLM\...\Steam App 730) (Version: - Valve)
CPUID CPU-Z 1.78 (HKLM\...\CPUID CPU-Z_is1) (Version: - )
CrystalDiskInfo 7.0.4 (HKLM-x32\...\CrystalDiskInfo_is1) (Version: 7.0.4 - Crystal Dew World)
Deluge 1.3.13 (HKLM-x32\...\Deluge) (Version: - )
Don't Starve Together (HKLM\...\Steam App 322330) (Version: - Klei Entertainment)
DZLauncher version 0.1.3.2 (HKLM-x32\...\{1E299AE2-74C8-4CD8-6B17-A86E0ED3C4D2}_is1) (Version: 0.1.3.2 - Maca134)
Evolve Stage 2 (HKLM\...\Steam App 273350) (Version: - Turtle Rock Studios)
Garry's Mod (HKLM\...\Steam App 4000) (Version: - Facepunch Studios)
GIGABYTE OC_GURU II (HKLM-x32\...\{EA298EC1-2B8F-4DA9-8C5B-BC1FCBBAD72F}) (Version: 1.88.0000 - GIGABYTE Technology Co.,Ltd.) Hidden
GIGABYTE OC_GURU II (HKLM-x32\...\InstallShield_{EA298EC1-2B8F-4DA9-8C5B-BC1FCBBAD72F}) (Version: 1.88.0000 - GIGABYTE Technology Co.,Ltd.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 54.0.2840.99 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Intel(R) Chipset Device Software (HKLM-x32\...\{c7f54569-0018-439c-809a-48046a4d4ebc}) (Version: 10.1.1.9 - Intel(R) Corporation) Hidden
Kerbal Space Program Demo (HKLM\...\Steam App 231410) (Version: - Squad)
Kits Configuration Installer (HKLM-x32\...\{76825BA0-C536-C284-BAA1-9DB7A2D30D54}) (Version: 10.1.14393.33 - Microsoft) Hidden
League of Legends (HKLM-x32\...\{E80C09B5-A296-47E9-BD4B-BCCF2FDCA13E}) (Version: 4.1.2 - Riot Games) Hidden
League of Legends (HKLM-x32\...\League of Legends 4.1.2) (Version: 4.1.2 - Riot Games)
Logitech Gaming Software 8.88 (HKLM\...\Logitech Gaming Software) (Version: 8.88.30 - Logitech Inc.)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24210 (HKLM-x32\...\{f144e08f-9cbe-4f09-9a8c-f2b858b7ee7f}) (Version: 14.0.24210.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24210 (HKLM-x32\...\{23658c02-145e-483d-ba6b-1eb82c580529}) (Version: 14.0.24210.0 - Microsoft Corporation)
Minecraft (HKLM-x32\...\{1C16BCA3-EBC1-49F6-8623-8FBFB9CCC872}) (Version: 1.0.3.0 - Mojang)
NCSOFT Game Launcher (HKLM-x32\...\NCLauncher_NCWest) (Version: - NCSOFT)
NirSoft BlueScreenView (HKLM-x32\...\NirSoft BlueScreenView) (Version: - )
NVIDIA PhysX (HKLM-x32\...\{E10DB5DA-E576-40EA-A7FC-1CB2A7B283A6}) (Version: 9.09.1112 - NVIDIA Corporation)
Origin (HKLM-x32\...\Origin) (Version: 10.3.3.1921 - Electronic Arts, Inc.)
Paint the Town Red (HKLM\...\Steam App 337320) (Version: - South East Games)
Portal (HKLM\...\Steam App 400) (Version: - Valve)
Portal 2 (HKLM\...\Steam App 620) (Version: - Valve)
Razer Synapse (HKLM-x32\...\{0D78BEE2-F8FF-4498-AF1A-3FF81CED8AC6}) (Version: 2.20.15.1104 - Razer Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 10.12.1007.2016 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8004 - Realtek Semiconductor Corp.)
Riders of Icarus (HKLM\...\Steam App 442080) (Version: - WeMade)
Rust (HKLM\...\Steam App 252490) (Version: - Facepunch Studios)
SDK Debuggers (HKLM-x32\...\{F894B529-9F16-1890-3474-0AA0AEAC6D67}) (Version: 10.1.14393.33 - Microsoft Corporation) Hidden
Skype™ 7.30 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.30.105 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.30 - Piriform)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TechPowerUp GPU-Z (HKLM-x32\...\TechPowerUp GPU-Z) (Version: - TechPowerUp)
The Forest (HKLM\...\Steam App 242760) (Version: - Endnight Games Ltd)
Tom Clancy's Rainbow Six Siege (HKLM-x32\...\Uplay Install 635) (Version: - Ubisoft Montreal)
Uplay (HKLM-x32\...\Uplay) (Version: 21.0 - Ubisoft)
Vulkan Run Time Libraries 1.0.26.0 (HKLM\...\VulkanRT1.0.26.0) (Version: 1.0.26.0 - LunarG, Inc.)
Windows Software Development Kit - Windows 10.0.14393.33 (HKLM-x32\...\{f23f94c5-8bba-4202-85ad-c83d4402cdc1}) (Version: 10.1.14393.33 - Microsoft Corporation)
WPT Redistributables (HKLM-x32\...\{6704BD92-2F42-FE2F-AF4E-5C9D6666C75E}) (Version: 10.1.14393.33 - Microsoft) Hidden
WPTx64 (HKLM-x32\...\{3F61608E-AB68-04B1-82FF-95799F5D01CA}) (Version: 10.1.14393.33 - Microsoft) Hidden

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 33%
Total physical RAM: 8113.59 MB
Available physical RAM: 5391.29 MB
Total Virtual: 12977.59 MB
Available Virtual: 10008.27 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:930.96 GB) (Free:600.72 GB) NTFS

========================= Users: ========================================

User accounts for \\DESKTOP-42RP7EA

Administrator DefaultAccount Guest

**** End of log ****

Autoruns Scan (attachment)

Minidumps

Sysnative Tool (attachment)

Security Check Scan:

SecurityCheck by glax24 & Severnyj v.1.4.0.46 [22.09.16]
WebSite: www.safezone.cc
DateLog: 13.12.2016 16:20:45
Path starting: C:\Users\Martinez\AppData\Local\Temp\SecurityCheck\SecurityCheck.exe
Log directory: C:\SecurityCheck\
IsAdmin: True
User: S**p**n Martinez
VersionXML: 3.62is-13.12.2016
___________________________________________________________________________

Windows 10(6.3.14393) (x64) Professional Lang: English(0409)
Installation date OS: 28.10.2016 22:54:28
LicenseStatus: Windows(R), Professional edition Volume activation will expire : 259188 minutes
Boot Mode: Normal
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
SystemDrive: C: FS: [NTFS] Capacity: [931 Gb] Used: [330.9 Gb] Free: [600.1 Gb]
------------------------------- [ Windows ] -------------------------------
Internet Explorer 11.447.14393.0
User Account Control enabled

Windows Update (wuauserv) - The service is running
Security Center (wscsvc) - The service is running
Remote Registry (RemoteRegistry) - The service has stopped
SSDP Discovery (SSDPSRV) - The service is running
Remote Desktop Services (TermService) - The service has stopped
Windows Remote Management (WS-Management) (WinRM) - The service has stopped
---------------------------- [ Antivirus_WMI ] ----------------------------
Windows Defender (enabled and up to date)
--------------------------- [ FirewallWindows ] ---------------------------
Windows Firewall (MpsSvc) - The service is running
--------------------------- [ AntiSpyware_WMI ] ---------------------------
Windows Defender (enabled and up to date)
--------------------------------- [ IM ] ----------------------------------
Skype™ 7.30 v.7.30.105
--------------------------------- [ P2P ] ---------------------------------
Deluge 1.3.13 Warning! P2P-client.
--------------------------- [ AdobeProduction ] ---------------------------
Adobe Flash Player 23 PPAPI v.23.0.0.207 Warning! Download Update
------------------------------- [ Browser ] -------------------------------
Google Chrome v.54.0.2840.99 Warning! Download Update
--------------------------- [ RunningProcess ] ----------------------------
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe v.54.0.2840.99
------------------ [ AntivirusFirewallProcessServices ] -------------------
C:\Program Files\Windows Defender\MsMpEng.exe v.4.10.14393.0
C:\Program Files\Windows Defender\MpCmdRun.exe v.4.10.14393.0
C:\Program Files\Windows Defender\NisSrv.exe v.4.10.14393.0
Windows Defender Service (WinDefend) - The service is running
Windows Defender Network Inspection Service (WdNisSvc) - The service is running
----------------------------- [ End of Log ] ------------------------------

Note: edited full username from logs directly pasted into post, attachments reflect accurate username (to maintain anonymity in google search).

 

[jmarket]

Thanks for more logs. I wasn't able to analyze your logs last night but I will tonight. Thank you for your patience

 

[jmarket]

So upon analysis of your logs, it is indicating a hardware conflict. Have you added any new hardware recently?

 

[moman]

The pc rig is all 3-5 months old and used exclusively for gaming. All hardware in the system was configured at the same time. Purchased all the items from a. computer shop brand new and had a friend configure the pc as they worked at the shop and had the experience of putting it together. Arma III was purchased 11/25. Suppose its possible that conflicts in hardware existed prior to the crashes introduced by Arma. Wild guess: Arma demands full/excessive capacity of x1 device which causes x2 device to short/give/etc. highlighting a fault in configuration, perhaps.

 

[jmarket]

I guess one way to narrow it down is: Do you experience these BSODs when not playing Arma III?

 

[moman]

I do not recall the BSODs occurring outside of playing Arma III online (can play an estimated 40 minutes before crashing). So no, I do not experience these BSODs when not playing Arma III.

 

[jmarket]

Are you able to download speed fan and post its temperatures ?

 

[moman]

Let me know if I did this right:

Win9x:NO 64Bit:YES GiveIO:NO SpeedFan:YES
I/O properly initialized
Linked ISA BUS at $0290
Linked Intel Sunrise Point SMBUS at $F000
Scanning ISA BUS at $0290...
SuperIO Chip=IT8628E
Linked ISA BUS at $0A40
Scanning Intel SMBus at $F000...
Scanning ISA BUS at $0A40...
IT8628E found on ISA at $A40
Found WDC WD10EZEX-00WN4A0 on AdvSMART
Found ACPI temperature
Found AMD Radeon (TM) R9 390 Series
Found Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
End of detection

Speedfan:
GPU Fan: 447 RPM
HD0: 29C
Temp1: 28C
Temp2: 30C
GPU: 53C
Core 0: 24C
Core 1: 25C
Core 2: 23C
Core 3: 29C

ran while idle

 

[jmarket]

GPU: 53C

Is that while idle? If so, that's a little too hot for idle temps. It should be much cooler than that. R9 cards always run hot, therefore they require very good cooling fans in the case.

 

[moman]

well it was straight after a crash (the one I uploaded with the fan temp). I figured "let me run that program jmarket was talking about" . Pc crash, resets, log in and run speed fan. Not sure if that really counts as "idle" in that case or if they would still be hot from gaming.

 

[jmarket]

I've analyzed your dump file and have come across the possible cause. A 0A bug check code signals that the IRQL was too high. The likely cause is a device driver. Have you ensured that all your drivers are up to date, particularly the R9 drivers?

It seems like a lot of people were having BSODs when playing Arma III. https://forums.bistudio.com/topic/140640-arma-iii-has-stopped-working-bsod-what-i-did-to-fix-mine/

 

[moman]

Windows tells me drivers are up to date but I understand it isn't always accurate and would be advised to check the manufacturers website. As suggested by a friend (see post #4), I updated the drivers that I was linked to. To the best of my abilities, essential drivers such as R9 appear to be the latest. For peripherals like mouse and keyboard, I was informed they are out of date by my friend but when I went to update from manufacturers website, update program said they were indeed up to date.

Said friend from post #4 also examined my full mini dump folder (provided here as well) and followed up with this:

I tested 5 of the new crash dumps you sent me. 2 had the Battleye driver in the execution stack, the others didn't.

However, it is a general memory corruption style of crash, which means a driver is writing to kernel-mode memory outside of its allocated space. This means a driver doesn't necessarily need to be in the execution stack of the thread which throws a bug check (and yes, that does open the door to other drivers acting outside of the stacks which the Battleye driver shows up in). The Battleye driver is still the only 3rd party driver to show up in any of the stacks (3 of 6 now), so it still has my suspicions.

I'm not familiar with how you join Arma games, but since this crash only happens while playing the game, I'd recommend you try joining a server which doesn't make sure of the anti-cheat software, or doing single player or the like.

If you can last longer than the typical 30-60 minutes before crashes happen while playing the game like this (where you know the anti-cheat software isn't running), then I'd say that is pretty definitive evidence of what the cause is.

Of course, BattleEye is absolutely necessary to play online in order to eliminate hacking/cheating so if this were the source of the crashes, it would indicate a crucial flaw that one would think many others would be complaining about (as you pointed out, though it isn't apparent that battle eye was the cause for that particular thread).

 

[moman]

while playing the game, I minimized the game screen to save the user profile as a recent crash corrupted/deleted the game save progress so I got into the habit of saving this folder (located in ~/My Documents/Arma III - Other Profiles) and my pc BSOD as soon as I hit the button to save a copy. It was an "IRQL" BSOD. The game was still running but it was minimized.

Here is a zipped copy of my minidumps folder. This specific BSOD should be one of the most recent dumps (sorted by date).

 

[jmarket]

Sorry about the delay @moman . Busy week

Again it's caused by a IRQL error. Let's narrow down a few things:

1.) Does it only happen when playing Arma III?
2.) Does it happen when doing other tasks, such as playing other games, browsing the web, etc?
3.) Have you experienced any previous BSODs before buying Arma III?
4.) Are you running an antivirus when playing Arma 3?

After answering these questions in the next reply, please run Driver Verifier by following this guide and posting the results. https://msdn.microsoft.com/windows/hardware/drivers/devtest/driver-verifier

 

[jmarket]

Any updates for us @moman ?