Solved Thunderbird Mail Import

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Music Guy

PCHF Member
Jun 27, 2023
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Greeting everyone. My first post.

Downloaded Thunderbird mail three days ago and have been trying to import mail from Hotmail. I manage just fine until I receive the following message, “Unable to log in at server. Probably wrong configuration, User Name or Password”



Am not an expert and tried everything I can find. Help!!!!
 
It would help if you gave the version of Thunderbird you are using.
The only answer we can give you is the same as Thunderbird.
Your username= your Hotmail address
Password = the pw used to log into Hotmail
Go to Settings-bottom left of page
Go to Server settings
Make sure username is set to your Hotmail address. Example: musicguy@hotmail.com.

Also on that page at the bottom left is a setting
Add-ons and themes
Click on that
Try the ImportExportToolsNg and see if that helps.
 
Am getting really confused and must give it a rest for now. This has consumed me for four days☹️ Sorry to use the age card, but I'm 91 and my brain needs a rest.
 
Not a problem
When you are up to it let me know.
In the mean time I will try and do some step by step instructions.
Question, Answer Yes or No (DO NOT post actual info)
Do you know your hotmail email address.
Do you know the password to your hotmail account.
 
PeterOz said:
Not a problem
When you are up to it let me know.
In the mean time I will try and do some step by step instructions.
Question, Answer Yes or No (DO NOT post actual info)
Do you know your hotmail email address.
Do you know the password to your hotmail account.
Click to expand...
Yes I know both hotmail and PW.
 
I should have mentioned that when I signed in to Thunderbird I had no problem getting connected to Yahoo.
 
Did you setup Hotmail in Thunder as Pop or imap.
If you set it up as a pop account.
Then you have to set your Hotmail account as Pop
Or
Set the account up again as imap
 
PeterOz said:
Did you setup Hotmail in Thunder as Pop or imap.
If you set it up as a pop account.
Then you have to set your Hotmail account as Pop
Or
Set the account up again as imap
Click to expand...
Set Hotmail as imap. I can get Hotmail account from TB, never tried sending.
 
tried to sign up again and received message "Incoming server already exists" Sorry I'm really sewing this up.
 
Seems to be working now, not sure why. I will see what happens when I get mail in Hotmail again. Thank you for your help. Much appreciated!!!
 
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