Solved STATUS_ACCESS_VIOLATION on all browser

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Hazlia

PCHF Member
Aug 29, 2024
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Hello everyone,

I've been having a problem for a few weeks now where I randomly get STATUS_ACCESS_VIOLATION on chrome but it happens as well on edge. I tried updating both browsers as well as uninstalling any extensions and also tried reinstalling Chrome but nothing changed. I also checked all my drivers along with my BIOS version to make sure everything is up to date but the problem persist. I did a windows file check (sfc scannow) which apparently fixed a few issues but no change with the status access violation issue. I also tries a memory test which found no problem either. I even did a whole windows reinstall (without deleting my personnal files), an still nothing changed.

I am starting to beleive it is either a motherboard issue or a processor issue. Coupled with this problem (I am starting to think it might be related in some ways), I also have some random crashes of applications and games. Out of no where I just get back to the desktop, no error message or BSOD, it just close like if I hit ALT +F4. It can happen on something as simple as Chrome, but also Steam games I usually had no problem with.

I attached my DxDiag file to this message in the hope someone have an idea because, I am running out of those.The only tips I saw that I haven't tries is to try with another motherboard or processor but I don't have any extra to test this hypothesis.

Thank you for any help you may provide.

Have a great day.
 

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DxDiag is OK but doesn't give anywhere near enough info, it's really for DirectX stuff.

Let’s do a full workup of your system.
No personal data is published and everything shown is safe.

1) Download Speccy by Piriform.
In Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
Paste that link into your post. Is Speccy safe?

2) Download GetSystemInfo by Kaspersky.
In GSI, click Start. (takes about 10mins)
It makes a ZIP file on your desktop, drag that to their GSI Parser site.
Once analysed, paste the newly created URL into your post.

3) Download MiniToolBox by Farbar.
In MTB, tick List Installed Programs, click Go then close the program.
A file MTB.txt is created in the same folder, attach that to your post.

4) No software interrogates the Power Supply Unit so list the make/model.
 
Hello Bruce,

Thank you for your reply. I am pretty tech-savy but this STATUS ACCESS VIOLATION probiem seems to go beyond my skills. I have searched quite a lot on many forums and ask a few T.I. friends too and no one seems to have seen that exact problem with hardware similar to mine. Anyway, here are the requested informations:

1) Here it is http://speccy.piriform.com/results/RUWbBhFD8AyvYw0gH3TQIaX
2) Here it is as well https://www.getsysteminfo.com/report/3b5ae3eaf91792088b0101ebe4eb6180
3) The file is attached.
4) My PC case doesn't help with that ( Segotep T1 Vertical Mounting) plus I couldn't remember where I bought it and what it was precisely but I managed to find out. It is a Rosewill Glacier 850m

Thank you for you time.
 

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As well as ESET, also remove MalwareBytes, Driver Booster and qBitTorrent.

Any driver update sort of program is complete crap, not only usually malicious but more often that not, gets things wrong and installs the wrong drivers. Windows Updates is all you need, with the possible exception of graphics card drivers.

In my experience, admittedly from many years ago, torrent sites were notorious for viruses, or just dodgy software in general, and usually cracked or hacked software at that.

The fact you have done a repair install of Windows should have removed any potential changes those two programs may have done, but I can't say for sure.

Disconnect any external USB devices to remove them from being the potential cause.

From Speccy;
  • disconnect all but your boot drive to eliminate other drives (and their errors) from causing this issue
  • drive C:\ and F:\ are showing some SMART errors
  • in BIOS see if disabling XMP mode helps
 
Hello again,

Thanks for the suggestion. For now I have deleted the app you asked but the issue still happen (I am able to reproduce it on a certain number of websites that usually work well on my laptop). When you say to disconnect any USB devices, I guess I keep mouse and keyboard? I will try disconnecting my other drives, beside the main, later tonight and see if that helps.

Thank you for your time.

Have a good day.
 
Try and remove bloatware, and disable some telemetry, remove one drive with the O&O app buster program if you do not use it;:

Download O&O APP buster, remove all the preinstalled crap.
Download O&O ShutUp10, move it to your documents folder.
Right click run as admin.
Go to actions, apply all settings.
Create the restore point when prompted.
Follow thru the prompts, and reboot if needed to apply the settings.
If that fails to help, then:

Start your computer in a clean boot:
A clean boot starts Windows 11 with only essential drivers and apps to troubleshoot problems.
 
@Hazlia I'll allow 48 more hours for you to reply. :)
Then I'll assume this thread is in a state of neglect and close.
 
Create and run batch file.


Open a notepad and copy the entire content of the code box below.
Do not copy the word code!
Paste the txt into the notepad. Save the file to your desktop as 123.bat
Now you will right click the on 123.bat and run as administrator.

Code: 
@echo off

:: Create a restore point
echo Creating a system restore point...
wmic.exe /Namespace:\\root\default Path SystemRestore Call CreateRestorePoint "Before GSI Troubleshooting", 100, 7

:: Run system file checker
echo Running system file checker...
sfc /scannow

:: Run DISM to repair Windows image
echo Repairing Windows image...
DISM /Online /Cleanup-Image /RestoreHealth

:: Update Windows
echo Checking for Windows updates...
wuauclt /detectnow /updatenow

:: Clear temporary files
echo Clearing temporary files...
del /q/f/s %TEMP%\*
del /q/f/s C:\Windows\Temp\*

:: Disable problematic startup items
echo Disabling potentially problematic startup items...
reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run" /v "AdobeAAMUpdater-1.0" /t REG_BINARY /d 0300000021B3C7F4F9B0D601 /f
reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run" /v "AdobeGCInvoker-1.0" /t REG_BINARY /d 0300000021B3C7F4F9B0D601 /f
reg add "HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run" /v "AdobeBridge" /t REG_BINARY /d 0300000021B3C7F4F9B0D601 /f

:: Update graphics drivers
echo Updating graphics drivers...
pnputil /add-driver "%USERPROFILE%\Desktop\AMD-Software-Adrenalin-Edition-23.7.1-Win10-Win11-July11.exe" /install

:: Repair Visual C++ Redistributables
echo Repairing Visual C++ Redistributables...
for %%G in (2005 2008 2010 2012 2013 2015 2017 2019 2022) do (
    if exist "%ProgramFiles(x86)%\Microsoft Visual Studio\%%G\VC\redist\1033\vcredist_x86.exe" (
        "%ProgramFiles(x86)%\Microsoft Visual Studio\%%G\VC\redist\1033\vcredist_x86.exe" /repair /quiet
    )
    if exist "%ProgramFiles(x86)%\Microsoft Visual Studio\%%G\VC\redist\1033\vcredist_x64.exe" (
        "%ProgramFiles(x86)%\Microsoft Visual Studio\%%G\VC\redist\1033\vcredist_x64.exe" /repair /quiet
    )
)

:: Reset Chrome settings
echo Resetting Chrome settings...
taskkill /F /IM chrome.exe
rd /s /q "%USERPROFILE%\AppData\Local\Google\Chrome\User Data"

:: Reset Edge settings
echo Resetting Edge settings...
taskkill /F /IM msedge.exe
rd /s /q "%USERPROFILE%\AppData\Local\Microsoft\Edge\User Data"

:: Check disk for errors
echo Checking disk for errors...
chkdsk C: /f /r
 
Thank you for the batch file. I just ran it but before I did ran O&O APP buster and O&O ShutUp10 and the status violation seemed to have stopped (haven't occured all day even on some websites where I was able to make it happen). With that being said though, I was playing a game a bit before running that batch file and the game crashed though, so I guess there was still something up. I will probably play again tommorow and see if it crashes again now that I ran the batch file. I'll let you know tommorow if something happened.

Thanks for you help.

You have a great day.
 
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Update us after playing your game. I have also made a game booster. You can download it here.

You just need to disable defender tamper protection prior to running the booster the download included a reversal tool, which you run after gaming and then you will need to reboot to restart the services that it stops,. :)
 
Greetings again,

So I played a bit yesterday and all went fine. I did get another Status_Access_Violation today but they seem to happen much more rarely now than before. Still find it weird that they are still happening.

Thank you for all your suggestions.
 
Can you post updated Speccy and MTB logs.
The tool I made has both MTB and Speccy and a couple other things you might like.
Curious if you gave the game booster a shot, I do not game but it does free up resources pretty well.

Resource icon M

PCHF Assistant By Malnutrition

A Tool that performs various task and downloads tools for PC Help.
 
I'd like to see minitoolbox with all options ticked, please submit new log.

Another thing you can do prior to gaming is download Nyrna then suspend the apps that you are running that are not needed for gaming.
Then You can Use Reduce Memory to free up the resources that they were using, then start your game.

I'll check over everything later on, maybe tommorow, I will be looking for an update from you on the game booster when you get a chance to use it. :)
 
Error: (09/08/2024 08:12:59 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The PNRP Protocol service stopped with the error:
%%2153972227 = Unable to access a key.
Click to expand...

Disable the PNRP Protocol service:

PNRP is commonly used in peer-to-peer file-sharing applications, where users can locate and exchange files directly between their devices. By bypassing a central server, users can achieve faster and more efficient file transfers.

Open Elevated command pompt copy paste each command one at a time, hit enter.
sc stop PNRPAutoReg
Click to expand...
sc config PNRPAutoReg start= disabled
Click to expand...

Test for a while see if the issue persist.
 
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