SSD not getting detected

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  • Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. We are working to get everything back up as quickly as possible. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. We are working to have things back to normal. Emails are fixed and should now send properly. Thank you all for your patience. Thanks, PCHF Management
Status
Not open for further replies.

Heero

PCHF Member
Feb 7, 2021
3
0
30
Hello I have a problem with my ssd on my new pc, hope someone can help me. I installed windows via usb stick on the ssd and after it finished it just restarted automatically and got stuck on the asrock loading screen. I restarted and in the boot menu my ssd didnt show up anymore. Then i booted again from the usb and tried to install again, but it always says 0MB space on my ssd. Its the same in diskpart, list disk showed the ssd and the usb, but the ssd had 0b and after i typed chkdsk /f /r it doesnt even show the ssd on list disk anymore. The ssd does not show up in the bios, but windows should be installed on it. I plugged the ssd on to my other pc, but the same problem there, neither the bios detects it nor the disk manager, there isnt even a symbol in the disk manager or in the explorer. In the hardware manager its listed under unknown devices...I want to format it, but I dont know how to access the ssd at this point. I tried to clean it with diskpart, but it didnt work. When i tried different ports it got detected a few times in the bios, but when I tried to boot from the ssd it couldnt be detected again... it all worked fine before I installed Windows. Is the ssd maybe defect? Really appreciate some help. Thanks guys.
 
While in Diskpart did you select the SSD and use the clean command?

Where did the USB media come form and how did you create it?

You could also try a live version of Linux to wipe the drive.

Could be a defective drive or it could be a bad install media.
 
Yes I did select the SSD in diskpart and used the clean command
I got the Windows file from a discord channel for free, maybe it is really a bad install media.
I used Rufus to create the USB Boot.
So with live Linux i can create a bootable USB Stick with Linux OS, which i dont need to install?
Do you think I can detect the SSD in Linux?

There was only one partition, I cleaned the SSD with diskpart and then i converted it to GPT, because it didnt accept MBR.
 
The media will do all that much better.
Are you using a Mac to create the media? If not then there’s no need to use Rufus to create USB media as you can download the install media & create a USB.
Are you trying to dual boot Windows 10 & Linux or is the Linux on another PC & you’re using this to download & create the media?
 
So with live Linux i can create a bootable USB Stick with Linux OS, which i dont need to install?
Do you think I can detect the SSD in Linux?
Nothing to install you can use Linux to wipe the drive.
I got the Windows file from a discord channel for free, maybe it is really a bad install media.
This would explain it sounds like a hacked and or cracked file.
There was only one partition, I cleaned the SSD with diskpart and then i converted it to GPT, because it didnt accept MBR.
After you run the clean in diskpart the Windows install will take care partition and formatting the drive.

Use this link to Download and create the install media if using a windows based system.
 
The media will do all that much better.
Are you using a Mac to create the media? If not then there’s no need to use Rufus to create USB media as you can download the install media & create a USB.
Are you trying to dual boot Windows 10 & Linux or is the Linux on another PC & you’re using this to download & create the media?
No I use Windows to create media. I dont use Linux at all, it was a reply to Rustys.


Nothing to install you can use Linux to wipe the drive.

This would explain it sounds like a hacked and or cracked file.

After you run the clean in diskpart the Windows install will take care partition and formatting the drive.

Use this link to Download and create the install media if using a windows based system.
Oh okay that sounds promising, I was trying to wipe the drive, but didnt know how. Ill try Linux tomorrow, hope it works.
Thanks so far for the help guys.
 
No I use Windows to create media. I dont use Linux at all, it was a reply to Rustys.
what version of windows did you use to create the media?
Oh okay that sounds promising, I was trying to wipe the drive, but didnt know how. Ill try Linux tomorrow, hope it works.
If you a using a Windows 7 or higher then just use the link I provided and follow the instruction to create the media.

After the media has been created boot from it when you get to the following screen select Custom

1612893161561.png


From there you should now be at this screen

1612893250105.png


Starting from the bottom select each partition and click on Delete until you have a single unallocated drive displayed in the window. Then click Next and follow the onscreen instructions.
 
Status
Not open for further replies.