Solved Recent hardware change

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Sm0nke

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Dec 26, 2020
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So I've recently switched from a Dell 9020 motherboard to a gigabyte ga-h81m-ds2 and transferred my i7-4770 into the new one. I also got a rx 570 and put that in too.

The issue im having is that I can't use the computer. I can get into bios fine, but if I let the load up screen run out, it trys auto repairing and failing. Then sometimes it comes up with a blue screen message. I've somehow managed to stop the bluescreen but now it seems like my storage device is corrupted because I get into the login screen and it says "The User Profile Service service failed to sign-in" then promotes "the instruction at 0x00007ff72a6625c6 referenced memory at 0x0000000000000004c8. The memory could not be read".

I would really appreciate some help here.
 
Evan Omo said:
Hi,

Are you able to boot the computer into Safe Mode? Did try booting up the system with just one stick of RAM installed and seeing if it boots into Windows successfully?
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I can't boot into safe mode because the motherboard on supports safe mode for Windows 8 whilst I have a Windows 10, I'll try 1 stick of ram
 
Did you try using each stick of RAM by itself to see if there is any difference?

Also try resetting the BIOS back to default values on the new motherboard and see if that works. I know that Windows typically may not boot when you change out motherboards like this so you may need to repair the Windows installation. Do you have a bootable Windows 10 USB drive?

You can create a Windows bootable flash drive by downloading the media creation tool, Download Windows 10.
 
Evan Omo said:
Also try resetting the BIOS back to default values on the new motherboard and see if that works. I know that Windows typically may not boot when you change out motherboards like this so you may need to repair the Windows installation. Do you have a bootable Windows 10 USB drive?
Click to expand...
No
 
Get yourself an 8 GB or a 16 GB flash drive and create a bootable Windows 10 flash drive using the Media Creation Tool in the link I provided above and I can assist you with repairing the Windows 10 OS so the computer can hopefully boot into Windows 10.
 
Evan Omo said:
Get yourself an 8 GB or a 16 GB flash drive and create a bootable Windows 10 flash drive using the Media Creation Tool in the link I provided above and I can assist you with repairing the Windows 10 OS so the computer can hopefully boot into Windows 10.
Click to expand...
Any difference between usb stick and flash drive?
 
O
Sm0nke said:
Any difference between usb stick and flash drive? I also managed to get it into safe mode. It is now taking me through the very beginning of starting a computer even though my storage device was used in the old system. Is this normal?
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Im in safe mode but the screen is flickering so much and I can't click on anything, like it's constantly rebooting
 
Sm0nke said:
So I've recently switched from a Dell 9020 motherboard to a gigabyte ga-h81m-ds2
Click to expand...
Sm0nke said:
The issue im having is that I can't use the computer. I can get into bios fine, but if I let the load up screen run out, it trys auto repairing and failing
Click to expand...

Sounds like Windows is trying to load Dell drivers for a Gigabyte MB.

Are you trying to use the previous Windows installation and product key with a new MB Sm0nke
 
phillpower2 said:
Sounds like Windows is trying to load Dell drivers for a Gigabyte MB.

Are you trying to use the previous Windows installation and product key with a new MB Sm0nke
Click to expand...
It turns out I had to change storage devices because Dell had completely taken over the old one. So yeah you are right. My issue is all fixed now. Thank you both for your help.
 
What you describe is perfectly normal and not Dell taking over anything, the drivers that are on the drive were only intended to work with the Dell system board that was present when Windows was installed on the Dell 9020.

Glad you got it sorted in any event and thanks for letting us know.
 
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