Receiving quite poor performance from my PC (from benchmarks and games)

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fastAsfakBoi

PCHF Member
Sep 9, 2018
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Hi,

I did the Unigine Heaven benchmark and got this: https://imgur.com/a/NDx2Ijp
My GPU is an MSI 1080 Aero OC.
I saw other people with stock clock speeds getting 110 - 115 FPS and they have slightly worse CPUs in this benchmark. I've also compared my FPS to others in Battlefield V and Fortnite and I tend to get around 20 FPS less.

I started off with a clock speed of 1898 Mhz then it gradually dropped down to 1832 Mhz (at the end). No thermal throttling I don't think, max temp was 79 degrees and it stayed like that for the last 30 seconds or so of the benchmark.

But a problem I found out was that my 3000 Mhz RAM was being shown on CPU-Z as 2133 Mhz. I have 16GB (2x 8GB) and both slots were showing up and both said 2133 Mhz. In the BIOS, I put the Memory Speed to 3000 Mhz, so I'm confused.

Sorry if this is the wrong place to post this, but I'm not sure if it's the RAM or GPU.

Thanks a bunch!
 
Let's get some info from your machine to get things rolling.

MiniToolBox Scan


Please download MINITOOLBOX and run it.

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go post the result.



Speccy Scan.




  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.

Thanks to @phillpower2 for the following instructions.


Download Speedfan and install it. Once it's installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.



speedfan.png


(this is a screenshot from a vista machine)

So that we have a comparison to Speedfan, download, run and grab a screenshot of HWMonitor (free).

 
Malnutrition said:
Let's get some info from your machine to get things rolling.

MiniToolBox Scan


Please download MINITOOLBOX and run it.

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go post the result.



Speccy Scan.




  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.

Thanks to @phillpower2 for the following instructions.


Download Speedfan and install it. Once it's installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.



speedfan.png


(this is a screenshot from a vista machine)

So that we have a comparison to Speedfan, download, run and grab a screenshot of HWMonitor (free).
Click to expand...

Hi,

Thanks for the quick reply. I wanted to post this overnight so I could get some help over that time, but never expected a reply this quickly!
I'll do this tomorrow if that's ok and I'll try and get the info as quick to you as possible.

Thank you!
 
No problem, this is not my area just trying to get the info from your machine for the others to help you. These are the logs typically requested in these types of issues. :)
 
Malnutrition said:
No problem, this is not my area just trying to get the info from your machine for the others to help you. These are the logs typically requested in these types of issues. :)
Click to expand...
Hi,

I've got the info for Speccy and HWMonitor, but I didn't do MiniToolBox and Speedfan as both look a bit dodgy and I don't have problems with Wifi (ethernet) and HWMonitor as you said was an alternative to Speedfan, so I felt more safe just doing HWMonitor if that's ok.

I also got some extra info, did a benchmark on what seems like a better website and it gave some useful info: http://www.userbenchmark.com/UserRun/10771103
All my components (except HDD) was below expectations and the average user rating.

I attached the screenshots you requested.

Thanks for the help!
 

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  • speeds voltages etc.PNG
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  • speeds voltages etc part 2.PNG
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jmarket said:
Did you set a XMP profile in BIOS?
Click to expand...
Yep, but it's an ASUS BIOS so it's D.O.C.P and it still says 2133 Mhz instead of 3000 Mhz on CPU-Z.

It's a bit weird, I might try putting it to auto instead and manually setting the memory speed.
 
Last edited:
Have you made any CPU changes in BIOS? Your voltages seem pretty high for stock.
Do you get better, worse, or similar performance without the GPU/CPU tweaks?
 
lkjk said:
Have you made any CPU changes in BIOS? Your voltages seem pretty high for stock.
Do you get better, worse, or similar performance without the GPU/CPU tweaks?
Click to expand...
Similar performance. I auto OC'd it in the BIOS and for some reason it was 4 Ghz in the beginning and now it's showing stock, so I just put it back to stock. Did a test on both and got same results.

I made a custom fan curve on MSI Afterburner which I can attach as well. I also found out my GPU is thermal throttling at 72+ degrees Celsius, it seems pretty low doesn't it? Played Rainbow earlier for the first time on my new PC and it went from 1886 at 65 degrees, 1873 at 70, and went all the way down to 1832 at 79 degrees Celsius, all happening in a 5 min match of R6! I heard of increasing the TDP and thermal limits but I have no idea where they are in MSI Afterburner.
 
fastAsfakBoi said:
I didn't do MiniToolBox and Speedfan as both look a bit dodgy and I don't have problems with Wifi (ethernet) and HWMonitor as you said was an alternative to Speedfan, so I felt more safe just doing HWMonitor if that's ok.
Click to expand...


Nothing I suggest is dodgy, and Minitoolbox is for more than internet issues. Please do these two scans as it will help the helpers help you.
 
Malnutrition said:
Nothing I suggest is dodgy, and Minitoolbox is for more than internet issues. Please do these two scans as it will help the helpers help you.
Click to expand...
Ok, I apologise. I'm really tight on time, still go to school, so can we carry this on tomorrow?

And just as an extra note, I saw my thermal limit was 83 degrees, but it still downclocked at 72 which makes me confused.

Thanks guys!
 
fastAsfakBoi said:
Similar performance. I auto OC'd it in the BIOS and for some reason it was 4 Ghz in the beginning and now it's showing stock, so I just put it back to stock. Did a test on both and got same results.

I made a custom fan curve on MSI Afterburner which I can attach as well. I also found out my GPU is thermal throttling at 72+ degrees Celsius, it seems pretty low doesn't it? Played Rainbow earlier for the first time on my new PC and it went from 1886 at 65 degrees, 1873 at 70, and went all the way down to 1832 at 79 degrees Celsius, all happening in a 5 min match of R6! I heard of increasing the TDP and thermal limits but I have no idea where they are in MSI Afterburner.
Click to expand...
Might have to do with your Afterburner settings. I'll chime in later if @Malnutrition's support doesn't resolve the issue. You're in better hands for now.
 
lkjk said:
I'll chime in later if @Malnutrition's support doesn't resolve the issue. You're in better hands for now.
Click to expand...


No, go ahead. I am just doing my job as a moderator and making sure that the information needed to assist is here in the thread.
 
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Malnutrition said:
No, go ahead. I am just doing my job as a moderator and making sure that the information needed to assist is here in the thread.
Click to expand...
Okay cool, thanks. I would still follow your instructions first in case it's a services/OS level issue.
@fastAsfakBoi Post a screenshot of your Afterburner settings along with Malnutrition's requested log files.
 
lkjk said:
Okay cool, thanks. I would still follow your instructions first in case it's a services/OS level issue.
@fastAsfakBoi Post a screenshot of your Afterburner settings along with Malnutrition's requested log files.
Click to expand...
Hi,

Sorry, really busy. Could we continue this on the weekend?

Thanks guys!
 
Hi,

Sorry for not updating. As for the GPU, I just tweaked some settings in MSI Afterburner and it's fine now, but the RAM is still slightly a problem. I fixed it so 16GB is usable instead of 8GB, it just happened overnight, but the speed isn't fixed yet.
Just started school so quite busy and when I find the time, I will focus on fixing the RAM, but as for now I can't really.

Thank you for the help guys, hopefully I will be able to come back here soon!
 
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