Random PC freezes a few times a day, 100% SSD usage when it happens

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Status
Not open for further replies.
X

XxNemesisxX

PCHF Member
Mar 17, 2019
3
0
29
Hello everyone.
For the past few days I have been encountering this issue that is quite new to me.
I have no idea what triggers it but it happens a few times a day. Programs stop responding, sound is still going, I get disconnected from the Discord call I am in and then after about half a minute everything is going fine again. Sometimes when I had a stream open on my second monitor during this, I could still see chat moving and things happening but when I clicked something then Chrome stopped responding as well.
I got a screenshot of task manager and resource monitor right after it happened while I was playing playing a game (Chrome was closed at that time):
To view this content we will need your consent to set third party cookies.
For more detailed information, see our cookies page.


Thank you in advance for the help.

EDIT: It happened again and this time it ended with a BSOD :
To view this content we will need your consent to set third party cookies.
For more detailed information, see our cookies page.
 
Last edited:
Hello. I am using Malwarebytes and the last time I did a scan was 2 days ago. I also used ADWCleaner the same day.
 
Security Check Scan.




  • Download Security Check to your desktop.
  • Right click it run as administrator.
  • When the program completes, the tool will automatically open a log file.
  • Please post that log here in your next post.
ZHP Diag Scan
Download ZHP Diag to your desktop.

1. Right Click Run as Admin.

2. Click the Options button.

Click on Check All
Then Click Validate
Then click close.




upload_2017-4-26_17-16-39-png.2074








2. Click the Scanner button.




upload_2017-2-23_3-32-26-png.1647






When complete please push the report button.
A notepad will open... copy and paste the report in your next reply.
 
Sorry for the late reply. Here are the results from the security check. However that ZHP installer was in a different language and after installing it, the .exe gave me an error and opened a window that looked different than the ones you posted.
I also got another screenshot of this issue and am starting to wonder if it doesn't have something to do with Chrome after all.

Thanks for the help.
 

Attachments

Can you post the actual log from ZHP please.
 
Sorry for the delay. Lets go a different route to see whats going on with your machine.

PC Hunter Scan!

Download PCHunter
Disable your antivirus prior to this scan!!
Unzip the program to your desktop.
You will need to run the version that is compatible with your windows.
If you are unsure if your operating system is 32 or 64 Bit please go HERE.
Right click either the 64 or 32 bit version and Run as Administrator.
After the program starts, go to the Examination Tab.
Click it once -- Look at the bottom and check mark Hide Safe Items.
Then click Generate Examination Report.
Allow 5 to 10 minutes for the program to generate the report.
Once complete you will be able to click the Export Examination Report button.
Save it where you like and name it what you like.
Then copy the entire report, and paste it here in your next reply.


Step 2: MiniToolBox Scan


Please download MINITOOLBOX and run it.

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go post the result.



Step 3: HijackThis.



1- Please click HERE to download HijackThis.
2- Run the program.
3- Click on the Main Menu button if not already there.
4- Select Do a system scan and save a logfile.
5- Copy paste the log here.
 
Status
Not open for further replies.
Top Bottom