Random computer crashes

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Théo02450

Théo02450

PCHF Member
Nov 6, 2023
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For more than 4 months my computer has randomly crashed with the error code: 0x00000116(0xffff8e06b1906420, 0xfffff803594b5720, 0xffffffffc000009a, 0x0000000000000004).
The screen freezes, the sound fades and the PC restarts. I changed the graphics card, reinstalled Windows many times, I reinstalled the drivers and the problem persists. The rams were diagnosed by windows and they are not defective. I'm exhausted to see my PC constantly restarting after 2 or 3 hours of gaming. Please help me
 

You have asked for help but have told us nothing about your hardware​

Can you Download and run and then post. https://www.ccleaner.com/speccy/download
To publish a Speccy profile to the Web:​

In Speccy, click File, and then click Publish Snapshot.​

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

The last part of each URL is randomized, so only people you provide with the URL will be able to find your profile.

The information given in Speccy cannot be used by anyone to hack your system

Could you also include the power supply specs E.g Cooler Master 850W Gold V2 NOT E.g 850w
 
nothing major jumps out from the Speccy report.

on the guess it may be drive related, disconnect all but the boot drive (and the USB external one as well) ands see what happens.
 
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