RAM issue

[Charlx]

Hello, I installed into my friends PC "Kingston Fury Beast Black 16GB (2x8GB) DDR4 3200 CL16" this exact RAM, both of them, he has Lincs - 843B motherboard, it gave me the memory issue alarm, so I installed only one of them into the PC and it worked just fine, so anyone explain to me why both didn't, since I've read that the power of the RAM is downgraded automatically if it's higher than it can withstand, and on the official site it says that it supports up to 32GB RAM, and since when I was putting them in, there was no RAM. And yes I've tried trying both rams solo into both slots, they worked just fine when solo

 

[xrobwx71]

Even though you read that it would downgrade, your motherboard supports up to 2666MHz ,this is 3200Mhz would be my first suspicion.

HP Desktop PCs - motherboard specifications, Lincs | HP® Customer Support

Specifications for the Lincs motherboard.

support.hp.com

Also, this is confusing:

• Supports 4 GB and 8 GB DDR4 UDIMMs

Then says,

Supports up to 32 GB (with two 16 GB modules) and 16 GB (with two 8 GB modules) on 64-bit computers[/quote

 

[Charlx]

Ever though you read that it would downgrade, your motherboard supports up to 2666MHz ,this is 3200Mhz would be my first suspicion.

HP Desktop PCs - motherboard specifications, Lincs | HP® Customer Support

Specifications for the Lincs motherboard.

support.hp.com

Also, this is confusing:

Well I'll probably try to exchange them for the lower ones 2666 MHz, and see if that fixes the problem

 

[Bruce]

@Charlx - any progress?