Problems with resolution/second monitor

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LuKTger

LuKTger

PCHF Member
May 1, 2023
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I have problems using a lower resolution. I play competitive games in 4:3. The problem is that I can only use 120hz with 1920x1080 or 1024x768 and nothing in between. All the resolutions that interest me are out of reach, as well as when I try to add a new one it does not work. I have Intel integrated graphics and an RTX 3050ti, so all my settings in this regard are only in Intel Graphics Center or Windows, and both options seem to not work for me right now. I have all the drivers updated for the graphics card and for Intel UHD graphics.
 
Sorry but you have post on a tech forum asking for help but have provided zero information about your computer or it`s hardware, this makes it impossible for anyone to even hazard a guess as to what is going on.

Is the computer a custom build or brand name such as Dell or HP, if a brand name, provide the model name or series number (not serial) if a custom build post the brand and model name or number for the CPU, MB, the RAM (including the amount) add on video card if one is used and the PSU (power supply unit) providing these details will enable folk to better help you.
 
Laptop - GIGABYTE G5 MD-51DE123SD
  1. Display: 15,6" IPS, (1920 x 1080, 144 Hz)
  2. Prozessor: Intel Core i5-11400H / 2,7 GHz / Hexa-Core
  3. VideoCard: NVIDIA GeForce RTX 3050 Ti 4 GB
  4. 2. VideoCard Intel UHD Graphics Xe G4 48EUs
  5. Memory: 512 GB SSD
  6. RAM: 16 GB RAM.
Second Monitor - AOC Gaming 24G2SPAE
I'm using the cable that came with the monitor, I already tested it on another Laptop and it works just fine.
I need help understanding how to create a new usable resolution since using Windows or Intel Graphics Center simply does not work and results in a black screen.
 
so the primary monitor can use lower resolutions fine, it is just the secondary monitor you can't get a low resolution on?

what port are you using for the second screen - that laptop has Display Port via USB-C, HDMI, and mini-display port - have you tried all 3?

Let’s the laptop's complete specs.
get Speccy from here; https://www.piriform.com/speccy/builds
in Speccy, click File > Publish Snapshot (hit Yes if prompted to proceed with publish) > Copy to Clipboard > Close.
now you can paste (Ctrl+V) that link into your next post.
 
your C:\ drive is critically low on space.
see what you can do to reclaim some room.
CCleaner or Glary Disk Cleaner or the inbuilt cleanmgr command can help you there.

it also seems to have a 2.5" to 3.5" adapter - is it an external drive?

have you tried using another monitor?
 
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