Problem with HP after windows update

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Oluś22

Oluś22

PCHF Member
Oct 2, 2021
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0
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Hello , yesterday i had an update windows 10 in my HP computer.
Since that time i have weird problems:
My screen went black every two seconds
- I tried to use safe mode, but it didn't work.
- Then I tried to reset my computer to initial settings ( i save most important files in cloud) and reinstall windows 10 again.
- After it screen was okay, but i couldnt write anything in "type here to screach" and when i tried to open settings always after 2 second it was closing it.
- Now i have this problem:
1633197340848.png

When i try to reset it it always show me this,
I would be very thankful for answer - Have a nice weekend
 
Last edited by a moderator:
For security reasons the links have been removed.

Can you not access you google drive?
What happens when you manually log in through the Google site are there any error messages if so what are they?
 
Rustys said:
For security reasons the links have been removed.

Can you not access you google drive?
What happens when you manually log in through the Google site are there any error messages if so what are they?
Click to expand...
no whats weird i didnt have any mistakes , but what i show in video the problem is that that it always showing, i restarted 10 times i cant do anything more
 
Oluś22 said:
- After it screen was okay, but i couldnt write anything in "type here to screach" and when i tried to open settings always after 2 second it was closing it.
Click to expand...
You never stated where and what program.

Oluś22 said:
- Then I tried to reset my computer to initial settings ( i save most important files in cloud) and reinstall windows 10 again.
Click to expand...
Did this ever complete or were there any error messages?

Have you tried a reinstall from the install media or a fresh install?

Lets get some system information.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

www.ccleaner.com

Saving Speccy snapshots

Saving Speccy snapshots: In Speccy, a 'snapshot' is a set of information about your computer system taken at one point in time. Much like a photograph, you can take a snapshot of your PC in Speccy ...
www.ccleaner.com www.ccleaner.com

Include the make and model of the Power Supply Unit if this is a Desktop.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
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