I hibernated my pc and now it will not turn back on. The power button flashes as if im still in it. I've tried holding the power button, pressing the keyboard and mouse, unplugged it. I've even completely disassembling it and putting it back together. I can't try any of the system tricks because it won't power on. It is a well optiplex 7010
Pc wont come out of hibernation
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What color is the power button and is there a pattern to the flashes. This could signify a bad power supply?
How old is the system?
How old is the system?
Its brand new. The power button flashes yellow orange as if it was still in hibernation or sleep mode. The power supply works fine. This issue occurred when I powered it down into hibernation mode. First time I had done it on this pc.
Make and model?
Since it is brand new would contact them since there are things that we could have you do would VOID any warranty.
Since it is brand new would contact them since there are things that we could have you do would VOID any warranty.
Well it's just shy of the warranty so I'll have to fix it myself. Its a Dell optiplex 7010. I've East to bios come unplugged everything in different combinations, regardless the only thing that happens is the orange light on the power button occasionally flashes.
Does the system boot at all?
Power on?
Any beeps heard during post? What are the patterns?
EDIT:
Power on?
Any beeps heard during post? What are the patterns?
EDIT:
In what pattern?
Here is a link to the manual refer to page 53.
www.manualslib.com
Dell OptiPlex 7010 Manuals
Dell OptiPlex 7010 Pdf User Manuals. View online or download Dell OptiPlex 7010 Owner's Manual
www.manualslib.com
No booting, no noises, just a quick flash on the power button about every 30 seconds. That the only thing it does. Its Also just a single blink, no pattern.
Did you refer to the link and page for the manual?
Unplug the power for the back of the computer.
Hold the power button for thirty to sixty seconds to completely discharge the capacitors.
Attach the power to the system.
See if the system powers.
If not what does happen?
Unplug the power for the back of the computer.
Hold the power button for thirty to sixty seconds to completely discharge the capacitors.
Attach the power to the system.
See if the system powers.
If not what does happen?
The system does not turn on all you get is an orange light one flash ever thirty seconds?
If this is correct then that does signify that the power supply is failing and needs to be replaced.
One last thing to try is disconnect the power supply from the mother board (both cables), then completely discharge the capacitors, reconnect them then try it one last time. If it does the flash of the orange light then it is deferentially the power supply that has given out.
I tried that and still nothing but used my multimeter on the power supply and it's reading fine. I just don't understand how hibernating my pc could cause this problem?
It happens I have seen power supplies fail in two weeks. Os there a switch on the back of the power supply? If so what is that set to?
Let me have another tech look and see if there is something else that may have been missed.
Let me have another tech look and see if there is something else that may have been missed.
What is meant by this?
Also another tech suggested this.
Have they tried reseating the RAM and using other slots in case a stick has come loose or has a poor contact, are all other power and fan connections securely in place.
The PSU is clearly implicated in some way, this includes the possibility of a broken or disconnected case power button to MB header not activating the PSU and/or a bad contact interrupting the power good signal.
First test that I would suggest is the generic PSU jump start, they can follow the example video here for this, no need to even connect the chassis fan as the PSU either powering up or not is all that is needed.
The power button still occasionally flashes as if it was still in hibernation mode. I've tried ALL the trouble shooting including resetting the bios and reading the trouble shooting tips. Was told it was most likely the power supply, but I ran a multimeter test on it but all the voltages tests accurately.
Three main things come to mind that it may be. I will have a delayed response over the next few days.
Do you have a display card or are you using the onboard display? Remove the display card and connect to the onboard and see if anything changes.
1. Switch
Disconnect from the motherboard and see if you can use a screw driver (plastic handle) to jump it that way.
forums.tomshardware.com
2. Motherboard
Take and assemble the system out side of the case onto a no metal (cardboard box is best). Turn on the system it it works properly then the motherboard is shorting out on to the case.
Make sure that the RAM is in the proper slots.
3. Power Supply
@phillpower2
Do you have a display card or are you using the onboard display? Remove the display card and connect to the onboard and see if anything changes.
1. Switch
Disconnect from the motherboard and see if you can use a screw driver (plastic handle) to jump it that way.
Jumpstarting a motherboard
I bought the Z270 Krait Gaming motherboard from MSI. I am a little tight on budget right now due to loans, etc. I want to ensure the motherboard is working, I got all necessary things, (processor, RAM, HDD, Cooler,PSU) but I didn't get a case due to insane shipping fees so i'll have to look for...
forums.tomshardware.com
2. Motherboard
Take and assemble the system out side of the case onto a no metal (cardboard box is best). Turn on the system it it works properly then the motherboard is shorting out on to the case.
Make sure that the RAM is in the proper slots.
3. Power Supply
@phillpower2
Swapping in an adequately powered known good PSU would be what I would do if none of the steps suggested by Russ have changed anything.
As a PSU puts out various voltages +3.3V, +5V and +12V it may appear that the PSU is working correctly but it is not, any significant drop of any output can prevent the system from booting up, the other scenario is a significant increase in the output which can be worse as it can fry one or more major components such as the MB, CPU, RAM, add on video card etc.
Not to alarm you but the attached video here is one that I use as an example to show the sort of equipment that is required to conclusively test a PSU.
What the equipment does is simulate a computer under load and so the PSU behaves as it would when it is powering your PC, multi-meters and the basic testing devices that you can purchase from some merchants only test the basic voltage output from the PSU rails and so cannot be relied on as 100% conclusive.
As a PSU puts out various voltages +3.3V, +5V and +12V it may appear that the PSU is working correctly but it is not, any significant drop of any output can prevent the system from booting up, the other scenario is a significant increase in the output which can be worse as it can fry one or more major components such as the MB, CPU, RAM, add on video card etc.
Not to alarm you but the attached video here is one that I use as an example to show the sort of equipment that is required to conclusively test a PSU.
What the equipment does is simulate a computer under load and so the PSU behaves as it would when it is powering your PC, multi-meters and the basic testing devices that you can purchase from some merchants only test the basic voltage output from the PSU rails and so cannot be relied on as 100% conclusive.
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