In Progress PC shows 2 volumes on boot, cannot delete the one not in use

[Falcon6]

reset pc not long ago, and every time on boot it will ask me to select a volume to boot windows from

"volume 3" is the default, and works perfectly fine, however there is another "volume 6" that immediately blue screens

after doing some research on how to delete the volume i've found it does not even show up on disk management

 

[phillpower2]

Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

 

[Falcon6]

http://speccy.piriform.com/results/qKBqzLOnVSOHJUAvqBtaViy

 

[phillpower2]

Operating System
Windows 10 Home 64-bit
Computer type: Desktop
Installation Date: 12/12/2024 00:36:06

Not sure what volume 3 or 6 are but noticed that it was only 9 days ago that Windows was installed, this means that you may have a Windows Old Folder still present, they typically get deleted ten days after an upgrade or fresh install.

Partition 1
Partition ID: Disk #1, Partition #1
Disk Letter: C:
File System: NTFS
Volume Serial Number: A4751D37
Size: 237 GB
Used Space: 119 GB (50%)
Free Space: 118 GB (50%)

Have you saved anything to the SSD other than Windows 10.

reset pc not long ago,

When and how as in what option did you use, did you select the Clean data option for example.

 

[Falcon6]

not 100% sure on the exact date but it was probably the 9th if that was when windows was installed
i chose the option to completely wipe the drives, so yes for the clean data option
the SSD has everything i use right now, the hard drive is mostly free but i plan on using it later

 

[phillpower2]

Speccy says the 12th which mean that the Windows Old file should still be present, if Windows is working okay you can manually delete the Windows Old folder, see MS info here

i chose the option to completely wipe the drives, so yes for the clean data option

But did you manually select the Clean data option, if you don`t Windows leaves stuff behind.

the SSD has everything i use right now, the hard drive is mostly free but i plan on using it later

Just a fyi, Windows should always be installed on either its own drive or on a separate partition on a larger drive, this reduces the amount of free space that is required to be kept available + it makes creating a regular back a whole lot easier.

A 256GB SSD or separate partition on a larger capacity drive should be the minimum capacity allowed for.

Equally as important is being prepared for the need to upgrade to another OS, Windows 10 is nearing its end of life and extended support will cease on October 14th, 2025, when the time comes you will only have to worry about upgrading or clean installing Windows to the C: partition as opposed to needing to reinstall all of your programs and data if they were kept on a separate partition on the same drive.

Windows will also boot up quicker on its own partition as it does not need to install drivers for any third party programs.

 

[Falcon6]

yes the clean data option was selected, and my pc isnt even compatible with windows 11 so not much i can do there

 

[phillpower2]

nd my pc isnt even compatible with windows 11 so not much i can do there

Was for information purposes to be honest.

Have you checked for a Windows Old folder.

 

[Falcon6]

yes, i believe i already deleted it a couple days ago, so it is no longer there

 

[phillpower2]

Most odd;

Can you upload an expanded screenshot of Disk Manager for us.

Access Disk Management via Run.

Press the Windows+R keys to open Run, type diskmgmt.msc in the empty box then press OK.

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... after typing in any response you have... click on Upload a File to add the screenshot.

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.

 

[Falcon6]

 

[phillpower2]

Its as you say only the one boot partition which can only mean one thing there are two instances of Windows 10 on the one partition, how rhat would happen I have no idea, this btw one of the reasons I always clean install Windows and the system drivers.

Side note, you have not installed any system drivers and your SSD is coming up as unknown, don`t know if these are related to the two OSs issues.

Once Windows has been clean installed you must then install first the MBs chipset drivers then the storage/SATA drivers and third the graphics drivers, the drivers can either come from a disk provided by the motherboard manufacturer or downloaded from their site and saved to a flash drive etc, this is a must and Windows should not be allowed to check for updates before it has been done as more often than not Windows installs the wrong drivers or in the incorrect order and this can cause all sorts of problems.

The reason why this procedure is so important, the chipset is what enables the MB to be able to communicate with all the hardware + are the first drivers that Windows looks for on boot.

Download MiniToolBox and save the file to the Desktop.

Close the browser and run the tool, check the following options;

List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Click on Go.

Post the resulting log in your next reply for us if you will.

 

[Falcon6]

theres a 15000 character limit, i cant post it unless i do it section by section

 

[phillpower2]

Have you only ticked the four options that I mentioned, not seen that before.

 

[Falcon6]

yeah theres a lot there still though

 

[Falcon6]

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/21/2024 04:59:00 PM) (Source: Application) (EventID: 1) (User: )
Description: Event-ID 1

Error: (12/21/2024 04:49:32 PM) (Source: Microsoft-Windows-Defrag) (EventID: 264) (User: )
Description: The storage optimiser couldn't complete re-trim on (D because: The operation requested is not supported by the hardware backing the volume. (0x8900002A)

Error: (12/21/2024 04:29:16 PM) (Source: Microsoft-Windows-Defrag) (EventID: 264) (User: )
Description: The storage optimiser couldn't complete re-trim on (D because: The operation requested is not supported by the hardware backing the volume. (0x8900002A)

Error: (12/21/2024 12:56:45 PM) (Source: Application) (EventID: 1) (User: )
Description: Event-ID 1

Error: (12/21/2024 12:32:23 PM) (Source: Microsoft-Windows-Defrag) (EventID: 264) (User: )
Description: The storage optimiser couldn't complete re-trim on (D because: The operation requested is not supported by the hardware backing the volume. (0x8900002A)

Error: (12/20/2024 10:12:04 PM) (Source: Microsoft-Windows-Defrag) (EventID: 264) (User: )
Description: The storage optimiser couldn't complete re-trim on (D because: The operation requested is not supported by the hardware backing the volume. (0x8900002A)

Error: (12/20/2024 01:59:28 PM) (Source: Application) (EventID: 1) (User: )
Description: Event-ID 1

Error: (12/19/2024 04:17:51 PM) (Source: Application) (EventID: 1) (User: )
Description: Event-ID 1

Error: (12/18/2024 10:03:26 PM) (Source: Application) (EventID: 1) (User: )
Description: Event-ID 1

Error: (12/18/2024 08:43:17 PM) (Source: Application) (EventID: 1) (User: )
Description: Event-ID 1


System errors:
=============
Error: (12/21/2024 04:59:49 PM) (Source: DCOM) (EventID: 10010) (User: TOMS-PC)
Description: Event-ID 10010

Error: (12/21/2024 03:56:05 PM) (Source: Microsoft-Windows-TPM-WMI) (EventID: 1796) (User: NT AUTHORITY)
Description: The Secure Boot update failed to update a Secure Boot variable with error -2147020471. For more information, please see https://go.microsoft.com/fwlink/?linkid=2169931

Error: (12/21/2024 03:54:05 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 15:47:54 on ‎21/‎12/‎2024 was unexpected.

Error: (12/21/2024 03:49:55 PM) (Source: Microsoft-Windows-TPM-WMI) (EventID: 1796) (User: NT AUTHORITY)
Description: The Secure Boot update failed to update a Secure Boot variable with error -2147020471. For more information, please see https://go.microsoft.com/fwlink/?linkid=2169931

Error: (12/21/2024 03:47:54 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 15:44:11 on ‎21/‎12/‎2024 was unexpected.

Error: (12/21/2024 12:57:34 PM) (Source: DCOM) (EventID: 10010) (User: TOMS-PC)
Description: Event-ID 10010

Error: (12/21/2024 12:38:10 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d02: 9NCBCSZSJRSB-SpotifyAB.SpotifyMusic.

Error: (12/21/2024 12:30:20 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d02: 9NCBCSZSJRSB-SpotifyAB.SpotifyMusic.

Error: (12/21/2024 12:24:18 PM) (Source: Microsoft-Windows-TPM-WMI) (EventID: 1796) (User: NT AUTHORITY)
Description: The Secure Boot update failed to update a Secure Boot variable with error -2147020471. For more information, please see https://go.microsoft.com/fwlink/?linkid=2169931

Error: (12/21/2024 12:22:17 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 12:17:48 on ‎21/‎12/‎2024 was unexpected.


Windows Defender:
================
Date: 2024-12-21 16:58:17
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2024-12-21 16:40:17
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2024-12-21 12:42:08
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2024-12-20 22:12:31
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2024-12-18 16:20:36
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan
Event[0]:

Date: 2024-12-12 06:01:03
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 0.0.0.0
Update Source: Microsoft Malware Protection Center
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 0.0.0.0
Error code: 0x80072ee7
Error description: The server name or address could not be resolved

Date: 2024-12-12 06:01:03
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 0.0.0.0
Update Source: Microsoft Malware Protection Center
Security intelligence Type: AntiSpyware
Update Type: Full
Current Engine Version:
Previous Engine Version: 0.0.0.0
Error code: 0x80072ee7
Error description: The server name or address could not be resolved

Date: 2024-12-12 06:01:03
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 0.0.0.0
Update Source: Microsoft Malware Protection Center
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 0.0.0.0
Error code: 0x80072ee7
Error description: The server name or address could not be resolved

Date: 2024-12-12 06:01:03
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 0.0.0.0
Update Source: Microsoft Malware Protection Center
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 0.0.0.0
Error code: 0x80072ee7
Error description: The server name or address could not be resolved

Date: 2024-12-12 06:01:03
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 0.0.0.0
Update Source: Microsoft Malware Protection Center
Security intelligence Type: AntiSpyware
Update Type: Full
Current Engine Version:
Previous Engine Version: 0.0.0.0
Error code: 0x80072ee7
Error description: The server name or address could not be resolved

CodeIntegrity Errors:
====================
Date: 2024-12-21 15:54:52
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Users\tford\AppData\Local\Discord\app-1.0.9175\Discord.exe) attempted to load \Device\HarddiskVolume3\Program Files (x86)\RivaTuner Statistics Server\Vulkan\RTSSVkLayer64.dll that did not meet the Microsoft signing level requirements.

Date: 2024-12-19 20:15:54
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Users\tford\AppData\Local\Discord\app-1.0.9174\Discord.exe) attempted to load \Device\HarddiskVolume3\Program Files (x86)\RivaTuner Statistics Server\Vulkan\RTSSVkLayer64.dll that did not meet the Microsoft signing level requirements.

 

[Falcon6]

=========================== Installed Programs ============================

EA app (HKLM\...\{C2622085-ABD2-49E5-8AB9-D3D6A642C091}) (Version: 12.0.0.0 - Electronic Arts) Hidden
EA app (HKLM-x32\...\{fb154366-3055-4d3a-908c-8bcfa9fdac9d}) (Version: 13.363.3.5877 - Electronic Arts)
F1® 24 (HKLM\...\Steam App 2488620) (Version: - Codemasters)
HD Tune 2.55 (HKLM-x32\...\HD Tune_is1) (Version: - EFD Software)
HD Tune Pro version 6.10 (HKLM\...\{51DCD78D-1075-4207-A6A5-74D87AFF9D86}_is1) (Version: 6.10 - EFD Software)
HWiNFO® 64 (HKLM\...\HWiNFO® 64_is1) (Version: 8.16 - Martin Malik, REALiX s.r.o.)
Intel Processor Diagnostic Tool 64bit (HKLM\...\{EAC7315F-25E1-4F28-B520-D877F3D0D2EA}) (Version: 4.1.9 - Intel Corporation)
Kinect for Windows Speech Recognition Language Pack (de-DE) (HKLM-x32\...\{898AA67F-99B8-4C7F-9611-B11F98EF6E78}) (Version: 11.0.7413.611 - Microsoft Corporation)
Kinect for Windows Speech Recognition Language Pack (en-AU) (HKLM-x32\...\{48CEC0A3-AE10-4EE3-AC62-76D3D58792E5}) (Version: 11.0.7400.336 - Microsoft Corporation)
Kinect for Windows Speech Recognition Language Pack (en-CA) (HKLM-x32\...\{9C5505DA-F9C1-46CB-9F8F-AC38F8EA518A}) (Version: 11.0.7400.336 - Microsoft Corporation)
Kinect for Windows Speech Recognition Language Pack (en-GB) (HKLM-x32\...\{A0186231-0A8B-455A-8A25-B64AABCC11A6}) (Version: 11.0.7400.336 - Microsoft Corporation)
Kinect for Windows Speech Recognition Language Pack (en-IE) (HKLM-x32\...\{998D5259-3BED-4710-98FF-D63387B5429E}) (Version: 11.0.7400.336 - Microsoft Corporation)
Kinect for Windows Speech Recognition Language Pack (en-NZ) (HKLM-x32\...\{07FC9CAD-FCEC-4186-BB83-EF7CCC9372BA}) (Version: 11.0.7400.336 - Microsoft Corporation)
Kinect for Windows Speech Recognition Language Pack (en-US) (HKLM-x32\...\{8AAA44BB-487E-4D01-AF76-484ACB90DBFE}) (Version: 11.0.7400.336 - Microsoft Corporation)
Kinect for Windows Speech Recognition Language Pack (es-ES) (HKLM-x32\...\{F49AF755-A5C3-4252-A190-5772B2669C3B}) (Version: 11.0.7400.336 - Microsoft Corporation)
Kinect for Windows Speech Recognition Language Pack (es-MX) (HKLM-x32\...\{E8F3B154-03CE-4120-8B9D-9E83ED5F3AD7}) (Version: 11.0.7400.336 - Microsoft Corporation)
Kinect for Windows Speech Recognition Language Pack (fr-CA) (HKLM-x32\...\{7D179500-CA0C-4456-B624-C15876B15F39}) (Version: 11.0.7400.336 - Microsoft Corporation)
Kinect for Windows Speech Recognition Language Pack (fr-FR) (HKLM-x32\...\{4CC174AA-25BC-46FF-B1E2-13B24AFB6142}) (Version: 11.0.7400.336 - Microsoft Corporation)
Kinect for Windows Speech Recognition Language Pack (it-IT) (HKLM-x32\...\{969D900A-3481-4A77-B888-D24160D4D727}) (Version: 11.0.7400.336 - Microsoft Corporation)
Kinect for Windows Speech Recognition Language Pack (ja-JP) (HKLM-x32\...\{EDA8693D-9E82-4FD1-98C8-0DC4F9141E0F}) (Version: 11.0.7400.336 - Microsoft Corporation)
Microsoft Server Speech Platform Runtime (x64) (HKLM\...\{3B433087-E62E-4BF5-97F9-4AF6E1C2409C}) (Version: 11.0.7400.345 - Microsoft Corporation)
Microsoft Update Health Tools (HKLM\...\{1FC1A6C2-576E-489A-9B4A-92D21F542136}) (Version: 3.74.0.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
MSI Afterburner 4.6.5 (HKLM-x32\...\Afterburner) (Version: 4.6.5 - MSI Co., LTD)
NVIDIA app 11.0.1.184 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NvApp) (Version: 11.0.1.184 - NVIDIA Corporation)
NVIDIA FrameView SDK 1.4.10624.35034762 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_FrameViewSdk) (Version: 1.4.10624.35034762 - NVIDIA Corporation)
NVIDIA Graphics Driver 566.36 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 566.36 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.4.2.6 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.4.2.6 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.23.1019 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.23.1019 - NVIDIA Corporation)
RivaTuner Statistics Server 7.3.4 (HKLM-x32\...\RTSS) (Version: 7.3.4 - Unwinder)
Speccy (HKLM\...\Speccy) (Version: 1.33 - Piriform)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Ubisoft Connect (HKLM-x32\...\Uplay) (Version: 159.1.11430 - Ubisoft)
Update for x64-based Windows Systems (KB5001716) (HKLM\...\{DA80A019-4C3B-4DAA-ACA1-6937D7CAAF9E}) (Version: 8.94.0.0 - Microsoft Corporation)
Windows PC Health Check (HKLM\...\{B008D72C-0326-421E-BB2F-98BA5F9DDE9C}) (Version: 4.0.2410.23001 - Microsoft Corporation)

Packages:
=========
Copilot -> C:\Program Files\WindowsApps\Microsoft.Copilot_1.1.9.0_neutral__8wekyb3d8bbwe [2024-12-13] (Microsoft Corporation)
Cortana -> C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2308.1005.0_x64__8wekyb3d8bbwe [2024-12-12] (Microsoft Corporation)
Cross Device Experience Host -> C:\Program Files\WindowsApps\MicrosoftWindows.CrossDevice_0.24112.22.0_x64__cw5n1h2txyewy [2024-12-14] (Microsoft Windows)
Dev Home -> C:\Program Files\WindowsApps\Microsoft.Windows.DevHome_0.1900.687.0_x64__8wekyb3d8bbwe [2024-12-14] (Microsoft Corporation)
Microsoft 365 (Office) -> C:\Program Files\WindowsApps\Microsoft.MicrosoftOfficeHub_18.2412.1162.0_x64__8wekyb3d8bbwe [2024-12-21] (Microsoft Corporation) [Startup Task]
NVIDIA Control Panel -> C:\Program Files\WindowsApps\nvidiacorp.nvidiacontrolpanel_8.1.966.0_x64__56jybvy8sckqj [2024-12-14] (NVIDIA Corp.)
Spotify - Music and Podcasts -> C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.252.442.0_x64__zpdnekdrzrea0 [2024-12-12] (Spotify AB) [Startup Task]
WindowsAppRuntime.1.2 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_2000.802.31.0_x64__8wekyb3d8bbwe [2024-12-12] (Microsoft Corporation)
WindowsAppRuntime.1.2 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_2000.802.31.0_x86__8wekyb3d8bbwe [2024-12-12] (Microsoft Corporation)
WindowsAppRuntime.1.4 -> C:\Program Files\WindowsApps\microsoft.windowsappruntime.1.4_4000.1309.2056.0_x64__8wekyb3d8bbwe [2024-12-12] (Microsoft Corporation)
WindowsAppRuntime.1.4 -> C:\Program Files\WindowsApps\microsoft.windowsappruntime.1.4_4000.1309.2056.0_x86__8wekyb3d8bbwe [2024-12-13] (Microsoft Corporation)
WindowsAppRuntime.1.5 -> C:\Program Files\WindowsApps\microsoft.windowsappruntime.1.5_5001.311.2039.0_x64__8wekyb3d8bbwe [2024-12-12] (Microsoft Corporation)
WindowsAppRuntime.1.5 -> C:\Program Files\WindowsApps\microsoft.windowsappruntime.1.5_5001.311.2039.0_x86__8wekyb3d8bbwe [2024-12-13] (Microsoft Corporation)
WindowsAppRuntime.1.6 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.6_6000.318.2304.0_x64__8wekyb3d8bbwe [2024-12-14] (Microsoft Corporation)
WindowsAppRuntime.1.6 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.6_6000.318.2304.0_x86__8wekyb3d8bbwe [2024-12-14] (Microsoft Corporation)

========================= Devices: ================================

Name: PCI Simple Communications Controller
Description: PCI Simple Communications Controller
Class Guid:
Manufacturer:
Service:
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_1E3A8086&REV_04\3&11583659&0&B0
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 62%
Total physical RAM: 24534.88 MB
Available physical RAM: 9232.1 MB
Total Virtual: 28502.88 MB
Available Virtual: 5640.41 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:237.83 GB) (Free:116.74 GB) NTFS
2 Drive d: () (Fixed) (Total:931.5 GB) (Free:930.37 GB) NTFS

========================= Users: ========================================

User accounts for \\TOMS-PC

Administrator DefaultAccount Guest
tford WDAGUtilityAccount


**** End of log ****

 

[Falcon6]

had to do it in 2 halves

 

[phillpower2]

No worries but after looking at the results I suggest that you do a clean install of not just Windows using an ISO but as previously mentioned the system drivers as well.

A Windows reset seldom works out and I feel that they are a waste of time in all honesty.

Can I ask why you did a reset in the first place, were you having problems already, your log shows security problems.

 

[Falcon6]

had a blue screen loop after a system restore, which was done because windows search didnt work
what do you recommend i do differently this time? i did a completely clean reinstall using a usb drive last time and updated windows as soon as i booted