Hey,
I wanted to reach out to see if anyone can shed some light on these pc problems i’ve been having.
The problems started when i tried to update my win10 version. settings said i needed some important security fixes so i went ahead and tried to install the update. it didn’t work. i got an error code which i learned meant i was missing important files (it didn’t specify which) so i used the sfc /scannow command and cmd said that my problems were solved. i cleared my update cache and re-downloaded the update. once downloaded i tried to install the update again. didn’t work. same error, same issues as before. i then kinda gave up and left it for a week.
after that break i tried again to fix the issue. used sfc again, tried DSIM command but didn’t work cause i had no corrupted files, despite what the update error said. i then got a notification to change my update times (like the preferences for auto update). i changed it to like 2pm-6pm (incorrect times in retrospect as it was like 2:34 at that point and i was often on my pc for that entire “down time” period) and my pc randomly restarted. i assumed it restarted because of the times i had set so i logged in again and altered the auto update times to a correct period.
unfortunately i must have done something wrong as my computer began to restart randomly. it started randomly, then was every 1-2 hours, then 30mins, then every 7-10mins, and finally every 2-3mins. at this point i thought a virus was causing these issues so i did a full system scan using Norton Antivirus but found no issues.
in a last ditch effort i wiped my pc, hoping that that would solve the issue but no, it didn’t. my pc would restart every 2-3mins which meant i was never able to complete the windows 10 setup. at this point i decided to go into BIOS to see if i could diagnose the issue from there, no luck. my dad had suggested the possibility of the restarting being a result of overheating but after looking in BIOS after 1 of the random restarts my CPU temp was 29c, not nearly hot enough to cause any issues. but after mucking around in BIOS - fiddling with my CPU fan settings for a while - i realised my pc had not restarted yet. in fact, no matter how long i spend in BIOS, my pc never restarts.
i then thought maybe if i reinstall the OS that would fix things as my issues with updating my windows version seemed to have caused the issues in the first place. i also realised that my pc didn’t restart on its usual schedule of every 2-3mins during the OS reinstall. weird. so my pc only restarts every 2-3mins during the windows setup process and while i’m logged in, but not in BIOS or during an OS reinstall. huh.
i successfully reinstalled the OS and the stars aligned as i managed to complete the setup process. i logged in to find that my pc doesn’t recognise my wifi card and so i have no internet connection. i’m hoping that, if this restarting issue is resolved, i can recover some of my files & photos with data recovery programs, but that’s it for now.
Thanks if you read it all. i will seriously consider any and all suggestions in the comments.
Cheers
I wanted to reach out to see if anyone can shed some light on these pc problems i’ve been having.
The problems started when i tried to update my win10 version. settings said i needed some important security fixes so i went ahead and tried to install the update. it didn’t work. i got an error code which i learned meant i was missing important files (it didn’t specify which) so i used the sfc /scannow command and cmd said that my problems were solved. i cleared my update cache and re-downloaded the update. once downloaded i tried to install the update again. didn’t work. same error, same issues as before. i then kinda gave up and left it for a week.
after that break i tried again to fix the issue. used sfc again, tried DSIM command but didn’t work cause i had no corrupted files, despite what the update error said. i then got a notification to change my update times (like the preferences for auto update). i changed it to like 2pm-6pm (incorrect times in retrospect as it was like 2:34 at that point and i was often on my pc for that entire “down time” period) and my pc randomly restarted. i assumed it restarted because of the times i had set so i logged in again and altered the auto update times to a correct period.
unfortunately i must have done something wrong as my computer began to restart randomly. it started randomly, then was every 1-2 hours, then 30mins, then every 7-10mins, and finally every 2-3mins. at this point i thought a virus was causing these issues so i did a full system scan using Norton Antivirus but found no issues.
in a last ditch effort i wiped my pc, hoping that that would solve the issue but no, it didn’t. my pc would restart every 2-3mins which meant i was never able to complete the windows 10 setup. at this point i decided to go into BIOS to see if i could diagnose the issue from there, no luck. my dad had suggested the possibility of the restarting being a result of overheating but after looking in BIOS after 1 of the random restarts my CPU temp was 29c, not nearly hot enough to cause any issues. but after mucking around in BIOS - fiddling with my CPU fan settings for a while - i realised my pc had not restarted yet. in fact, no matter how long i spend in BIOS, my pc never restarts.
i then thought maybe if i reinstall the OS that would fix things as my issues with updating my windows version seemed to have caused the issues in the first place. i also realised that my pc didn’t restart on its usual schedule of every 2-3mins during the OS reinstall. weird. so my pc only restarts every 2-3mins during the windows setup process and while i’m logged in, but not in BIOS or during an OS reinstall. huh.
i successfully reinstalled the OS and the stars aligned as i managed to complete the setup process. i logged in to find that my pc doesn’t recognise my wifi card and so i have no internet connection. i’m hoping that, if this restarting issue is resolved, i can recover some of my files & photos with data recovery programs, but that’s it for now.
Thanks if you read it all. i will seriously consider any and all suggestions in the comments.
Cheers
