PC Freezing 5-10 min after gaming. Won't boot for 5 minutes

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Z

zemjii

PCHF Member
Sep 29, 2022
4
0
25
CPU: Ryzen 9 3900x
MB: Asus AM4 TUF Gaming X570-Plus Wifi
GPU: Geforce RTX 2080 SUPER
RAM: G.SKILL NT Series 8GB DDR4 2133 (x2)
PSU: EVGA - 750W GQ

As the titles says my pc will freeze around 5 minutes from when I start gaming. This is not every game but it seems to be on games that would be more demanding to the pc. An example currently is if I a am on madden 20 then the game will run perfectly forever with no problems but with madden 23 this problem will occur. Another one is if I run shaders/texture packs on minecraft it will crash while the base game runs forever. Temps when the pc is freezing CPU: 50-54C GPU: 68-70C. It seems like a overheating issue since it wont turn on for a few minutes after freezing and me needing to turn it off from the power button. I recently replaced the PSU and the CPU fan to see if that was the problem but that was not the case.
 
Let's get some more information:

Download and run speccy.

Once you have ran speccy, follow the instructions to upload a snapshot found here.


To publish a Speccy profile to the Web:​

  1. In Speccy, click File, and then click Publish Snapshot.
  2. In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
  3. Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
Click to expand...
 
Also would like to add that I did a GPU stress test and this ended up making the PC freeze. It seems like the gpu is overheating but it is only crashing at around 70C.
 
I have my doubts that being at 70℃ would cause issues, NVIDIA lists the max temp for the 2080-SUper at 89℃, which is way too hot, but gives you a good indicator of where you sit.

I have my suspicions that your ram is not good enough for your CPU. Ryzen thrives off fast memory, your CPU can handle up to 3200MHz, and you are using 2133, that could potentially cause some hang-ups.


Let's try some easy stuff first before buying anything expensive, regarding #4, unplug one of you monitors, having two with different refresh rates can cause issues.:

This is my laundry list, it's a good starting point for troubleshooting and should get you an idea what's going on:


1. Try running the following programs, also try to keep at least 20-25% of your disks as free space.

Run Disk Cleanup (check all the boxes) this will delete things such as your recycling bin, so make sure you don't have any files you want to keep.

Run Defragment and Optimize Drives, run this on your drives.


2. Disable any overclocking or changes to power/performance settings

Turn off XMP/any overclocking you may have done (if any)

Settings > System > Power and sleep > Additional power settings
Make sure your power plan is set to balanced, anything else could tamper with the wrong settings and cause issues.


3. Check for Operating System Corruption

Right click on the Windows logo in the bottom left and select Windows Powershell (Admin)
Run these three commands separately:

sfc /scannow

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /RestoreHealth

These will take a while to run, do not close out of Powershell while they are running, if one fails then move onto the next and then loop back around.

Note: It doesn't hurt to make a system backup before you make all these changes, save any important files of folders. While these changes shouldn't cause any issues, better to be safe than sorry.


4. Unplug unnecessary devices.

If you have a gamepad, extra monitor, external hard drive/flash drive, or anything that is not essential to using the computer plugged in, unplug it.


Once you have completed all of these tasks, restart it (using the restart option in the power menu) and re-test.
 
Pyro said:
I have my doubts that being at 70℃ would cause issues, NVIDIA lists the max temp for the 2080-SUper at 89℃, which is way too hot, but gives you a good indicator of where you sit.

I have my suspicions that your ram is not good enough for your CPU. Ryzen thrives off fast memory, your CPU can handle up to 3200MHz, and you are using 2133, that could potentially cause some hang-ups.


Let's try some easy stuff first before buying anything expensive, regarding #4, unplug one of you monitors, having two with different refresh rates can cause issues.:

This is my laundry list, it's a good starting point for troubleshooting and should get you an idea what's going on:


1. Try running the following programs, also try to keep at least 20-25% of your disks as free space.

Run Disk Cleanup (check all the boxes) this will delete things such as your recycling bin, so make sure you don't have any files you want to keep.

Run Defragment and Optimize Drives, run this on your drives.


2. Disable any overclocking or changes to power/performance settings

Turn off XMP/any overclocking you may have done (if any)

Settings > System > Power and sleep > Additional power settings
Make sure your power plan is set to balanced, anything else could tamper with the wrong settings and cause issues.


3. Check for Operating System Corruption

Right click on the Windows logo in the bottom left and select Windows Powershell (Admin)
Run these three commands separately:

sfc /scannow

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /RestoreHealth

These will take a while to run, do not close out of Powershell while they are running, if one fails then move onto the next and then loop back around.

Note: It doesn't hurt to make a system backup before you make all these changes, save any important files of folders. While these changes shouldn't cause any issues, better to be safe than sorry.


4. Unplug unnecessary devices.

If you have a gamepad, extra monitor, external hard drive/flash drive, or anything that is not essential to using the computer plugged in, unplug it.


Once you have completed all of these tasks, restart it (using the restart option in the power menu) and re-test.
Click to expand...
Okay so after doing this and a bunch of other methods it does seem to be the gpu somehow. At around 70-73C is when it just cuts off the pc. After turning my gpu fans up a lot more to prevent this from happening there has not been a single crash that has happened. It stays around 60-65C while gaming which keeps it from crashing. Does this mean my gpu is damaged? Just like you said there is not a reason that my gpu should be overheating at only around 70C. It was one of the possibilities I did not consider.
 
Has this been remedied?

Disk Letter:
C:
Click to expand...
Used Space:
895 GB (96%)

Free Space:
34.6 GB (4%)
Click to expand...

As stated above, you're going to want at least 20-25% of your disk to be free as swap-space.

Please post another speccy link so we can see where you're at.
 
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