Pc crashes with BSOD,or just leaves weird pixel traces of the last screen that was shown

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Jan čobec

Jan čobec

PCHF Member
Mar 13, 2023
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Hello,

I need some help figuring out what is wrong with my pc. For the last month,, my pc just keeps crashing, with BSOD(dxgkrnl.sys) or just crashing and leaving traces of the last screen in pixels. I tried checked my memory with the windows checker, i benchmarked my psu because I replaced it like 2 months ago, because a capacitor blew inside. And I tried a few other things like updating all my drivers, and re-installing windows. But I noticed my gpu hot spot gets like 106 celsius. That I fixed by re-applying thermal paste in the gpu. But i really do not know what to do, so I am hoping u guys can help me. I'm going to add all the minidumps, and event logs below and of course the sys info and drivers.

Thank you for helping.

Jan

Link to Events/drivers/sysinfo/minidumps:
we.tl

Eventvwr_Jan.zip and 4 more files

5 files sent via WeTransfer, the simplest way to send your files around the world
we.tl we.tl
 
OK, thank you. I dont know i didnt open It up it just made a loud pop and some sparks came out.
 
If the computer is a desktop can you post the brand and model name or number of the power supply (PSU).

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.
2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
3. Upload the zip folder using the Attach button, bottom left of the dialogue input box
 
Hello,
Its happening again, i always get the critical error Kernel-Power, Event ID: 41, task category: 63.
 
Tip
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phillpower2 said:
If the computer is a desktop can you post the brand and model name or number of the power supply (PSU).
Click to expand...

Not sure how you missed answering the above but after looking at your crash dmps it is even more important that we have the information.

There are a few things flagged up in Speccy but they need to wait until we know the PSU info.
 
Oh, sorry i missed that, i have a beQuiet System Powern 9 700W , but my last PSU, got fried, a capacitor blew.
 
As a starting point you need a better PSU, allowing for the additional drives and screen a 750W Gold efficiency rated PSU from the Corsair RM range, EVGA or Seasonic, any unit must have a minimum of a seven year warranty, see Which power supply do you need?
 
It certainly won`t be helping, all your crashes are GPU related and the card being the most power hungry component they tend to suffer first and the most, this is immaterial as the PSU is not fit for purpose and needs to be replaced in any event.

Just out of curiosity, what was the brand and model name or number of the power supply that blew a cap.
 
The previous PSU was beQuite straight power 11 650w, but its weird because nothing was wrong till like last month.
 
Depriving hardware of the power that it needs damages it overtime, the opposite of a power spike which kills things instantly.

Remove the GPU from the PCI-E slot on the motherboard and connect your screen up to the appropriate video port on the MB.

Restore the MBs default factory settings in the BIOS, they are sometimes listed as one of the following " factory defaults" "most stable" or on newer boards "optimized" please note that if you have both the "most stable" and the "optimized" options in the BIOS you should choose the most stable" option as in this instance the "optimized" settings are a form of overclocking that can cause instability.

Save the new settings, exit the BIOS, restart the computer, test by using the computer as you normally would, post back with an update once you have done this.

No rush as I am calling it a day now as I have an early start and busy day ahead.
 
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