I lost the ability to restore my laptop to factory settings using F3, due to installation of windows the wrong way last time. This removed the MSI dragon centre software. I can still see the recovery partitions via disk management but when using windows recovery it goes to a system image I did after setting everything up. Tried that & all my folders have returned. is there a way to access image/factory recovery via command prompt. Can I just add a new user, then delete my user account & pass on the laptop? Or do I need to format my folders/account. It is a MSI GP62 7QF leopard Pro. I now have a new one compatible with Windows 11. Thanks for any assistance .