hi i bought a pc from NZXT about 2 months ago and I'm having hella problems, I keep getting this out of video memory error when trying to load up hogwarts and robocop. also my pc keeps randomly crashing on warzone and red dead 2.
Out of video memory trying to allocate a rendering resource
- Thread starter slackster420
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Yeh i will be ringing them tomorrow i was hoping there might be some sort of easy fix instead of sending it back, since i have already sent it back due to the cpu cooler fans not working.
Warranty permitting, and I don't see why not, I would be nuking it from space.
Get the latest Windows build using Windows Media Creation Tool and use it to make a bootable USB stick.
With the PC disconnected from the network, boot from the stick and reload a fresh copy of Windows.
Using the motherboard CD (or pre-saved drivers from the mobo website), reload the chipset drivers.
get back on the web and activate and update Windows.
Then load one bit of software at a time.
Run the PC for a while to get a warm fuzzy feeling, and if all good, load another program.
Repeat until issue re-appears.
Get the latest Windows build using Windows Media Creation Tool and use it to make a bootable USB stick.
With the PC disconnected from the network, boot from the stick and reload a fresh copy of Windows.
Using the motherboard CD (or pre-saved drivers from the mobo website), reload the chipset drivers.
get back on the web and activate and update Windows.
Then load one bit of software at a time.
Run the PC for a while to get a warm fuzzy feeling, and if all good, load another program.
Repeat until issue re-appears.
What exactly happens, see my canned info below for as to why this is important;
The computer has not been set up since day one so following the reinstall info of Bruce makes sense, see second canned info below;
If the PC needs to be returned you should ask them to update the BIOS to the latest version.
Change the Windows Power Plan to Balanced, Ultra and High Performance are a form of overclocking that is known to cause stability and overheating issues, the setting should only be used for gaming type notebooks that have a discrete GPU that needs the extra power.
No info on the RAM in Speccy, do you know what speed it is.
The GPU is an MSI RTX 4090, do you happen to know which version it is, Gaming, Suprim or Trio etc.
Some games come up with the memory error message and wont launch like hogwarts and robo cop on steam, but call of duty will try to launch and then just crashes and goes back to desktop, but sometimes it will launch and work for a few hours then randomly crash to desktop.
I talked to NZXT live chat today and they seemed to think it is the ram, i ran the windows memory diagnostic tool witch come up with no errors and it is DDR5 64GB, also the gpu is a msi gaming trio.
I'm not that confident in my skills to do a full reinstall of windows so if it comes to that i will probably let NZXT do it.
Also i have tried it with the power plan on default with no luck.
VRAM is attached to the video card and nothing to do with the system RAM + the Windows memory test is only basic in any event and properly testing RAM needs Memtest and testing that can take as long as 24hrs.
Do you know the speed of the RAM.
Do you know the speed of the RAM.
The problem in letting NZXT do the reinstall is they won't do it based on your individual PC.
They'll have a pre-configured image of Windows and the drivers needed for your model range and simply 'load' that image onto your drive, rather than install Windows then all the other required software - along with their bloatware.
And this isn't bad per say, they can't afford the time to load each PC as an end user would.
But each to their own, you have to do what you are comfortable and confident, in doing.
I'll just add, with your PC being so new, you probably don't have much (or any) personal files to save first.
Just create the bootable USB stick with the Windows tool, which holds your hand during the process.
Then boot from that stick and again, you are prompted at each stage, and there aren't that many prompts.
They'll have a pre-configured image of Windows and the drivers needed for your model range and simply 'load' that image onto your drive, rather than install Windows then all the other required software - along with their bloatware.
And this isn't bad per say, they can't afford the time to load each PC as an end user would.
But each to their own, you have to do what you are comfortable and confident, in doing.
I'll just add, with your PC being so new, you probably don't have much (or any) personal files to save first.
Just create the bootable USB stick with the Windows tool, which holds your hand during the process.
Then boot from that stick and again, you are prompted at each stage, and there aren't that many prompts.
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