Solved No signal while playing games, Dwm.exe

[S-T-A-L-K-E-R]

Hi there my system is old, but it worked without problems till this year I've tried every possible fix except changing hardware, not possible at this moment. When playing games, sometimes it happens after a couple of weeks, and sometimes it happens countless times in one month.

Description
Faulting Application Path: C:\Windows\System32\dwm.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: dwm.exe
Application Version: 10.0.19041.746
Application Timestamp: 6be51595
Fault Module Name: KERNELBASE.dll
Fault Module Version: 10.0.19041.2130
Fault Module Timestamp: b0fac6c9
Exception Code: e0464645
Exception Offset: 000000000010fdf2
OS Version: 10.0.19044.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0503
Additional Information 2: 05038a8d0f1df7d435a57df411af2cff
Additional Information 3: 3627
Additional Information 4: 362740b3a0469c44309e30b0c74fc708

Extra information about the problem
Bucket ID: 758213a296cad1ce1178843beceffe6e (1258901488763141742)

Speccy: http://speccy.piriform.com/results/54U52eK136f5GOuDkkeQ8dq

CPU: Intel Core i7 6700K @ 4.00GHz Skylake 14nm Technology
RAM: 32.0GB Dual-Channel DDR4 Kingston Fury X
MTB: MSI Z170A XPOWER GAMING TITANIUM EDITION(MS-7968) (U3E1)
GPU: GeForce GTX 980 Ti Lightning
SSD: 465GB Samsung SSD 850 EVO 500GB (SATA (SSD))
HDD: 3726GB Western Digital WDC WD40EZRX-00SPEB0 (SATA )
HDD: 931GB Western Digital WDC WD10EZEX-00BN5A0 (SATA )
HDD: 3726GB Western Digital WDC WD40EZRX-00SPEB0 (SATA )
PSU: Antec high current gamer 850w Gold

Would appreciate any help.

 

[Rustys]

Have you tried DISM then SFC.

Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support

Describes how to use the System File Checker tool to troubleshoot missing or corrupted system files in Windows 8.1, Windows 8, Windows 7 or Windows Vista.

support.microsoft.com

Created a different user account on the system to see if the issue replicates?

Run the system in Clean Boot?

How to perform a clean boot in Windows - Microsoft Support

Describes how to use the clean boot process to troubleshoot a problem in Windows 8.1, Windows 8, Windows 7, or Windows Vista.

support.microsoft.com

 

[S-T-A-L-K-E-R]

Yes I did run DISM.exe /Online /Cleanup-image /Restorehealth and I did clean boot still not helping.

 

[S-T-A-L-K-E-R]

I begin to think my 6 pin power cable has something to do with it because sometimes when I boot up my pc it will not post and when I wiggle the power cable and restart then it posts.

 

[XHIHOX]

I'm having the exact same problem as well.
- Reimaged to clean state
- RMA'd GPU
- Replaced display port cable
- Replaced PSU

I have new ram coming, but I really don't feel like that is what is causing it, ran memtest86 with zero errors after 4 passes all tests as well.

 

[S-T-A-L-K-E-R]

I'm having the exact same problem as well.
- Reimaged to clean state
- RMA'd GPU
- Replaced display port cable
- Replaced PSU

I have new ram coming, but I really don't feel like that is what is causing it, ran memtest86 with zero errors after 4 passes all tests as well.

So replacing my GPU doesn't mean it will be fixed because you RMA'd your GPU and you still have the error? Man, that makes me worried.

 

[Rustys]

@XHIHOX if you are asking for assistance, it is disrespectful to ask on someone else's thread you will have to create your own to receive assistance since everyone issue results will be different.

 

[Rustys]

It could be the six pin that is the issue if there is a wire that is not making proper connection. would replace before using the system again to prevent possible damage to hardware if not already starting.

Created a different user account on the system to see if the issue replicates?

You ran the DISM did you then run the SFC?

Have you tried reinstalling the GPU drivers using DDU to remove then current one completely. Will need to download new ones.

Display Driver Uninstaller (DDU) download version 18.0.8.4

Download Display Driver Uninstaller (DDU) - Remove AMD/NVIDIA/INTEL Graphics Drivers Cleanly - DDU is a driver removal utility that helps you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, leaving no leftovers behind, including registry keys, folders, files...

www.guru3d.com

Does the same thing happen if the Display Card is removed, and the onboard graphics are used?

 

[S-T-A-L-K-E-R]

It could be the six pin that is the issue if there is a wire that is not making proper connection. would replace before using the system again to prevent possible damage to hardware if not already starting.



You ran the DISM did you then run the SFC?

Have you tried reinstalling the GPU drivers using DDU to remove then current one completely. Will need to download new ones.

Display Driver Uninstaller (DDU) download version 18.0.8.4

Download Display Driver Uninstaller (DDU) - Remove AMD/NVIDIA/INTEL Graphics Drivers Cleanly - DDU is a driver removal utility that helps you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, leaving no leftovers behind, including registry keys, folders, files...

www.guru3d.com

Does the same thing happen if the Display Card is removed, and the onboard graphics are used?

Yes did run DDU and clean install new Nvidia drivers, also formatted Windows I take all my Ram and cleaned then reseated it.

 

[S-T-A-L-K-E-R]

Does the same thing happen if the Display Card is removed, and the onboard graphics are used?

Haven't tried it because what games can I even run on the onboard graphics? Because this only happens to me when I'm gaming.

 

[Rustys]

Anything is over clocked.

also formatted Windows

You installed the Chipset and then the storage/SATA drivers and third the graphics drivers, the drivers can either come from a disk provided by the motherboard manufacturer or downloaded from their site and saved to a flash drive etc, this is a must and Windows should not be allowed to check for updates before it has been done as more often than not Windows installs the wrong drivers or in the incorrect order and this can cause all sorts of problems.

Have you tried one of the other display sockets on the MB.

Still missing answers to some question asked in previous post.

 

[S-T-A-L-K-E-R]

Anything is over clocked.


You installed the Chipset and then the storage/SATA drivers and third the graphics drivers, the drivers can either come from a disk provided by the motherboard manufacturer or downloaded from their site and saved to a flash drive etc, this is a must and Windows should not be allowed to check for updates before it has been done as more often than not Windows installs the wrong drivers or in the incorrect order and this can cause all sorts of problems.

Have you tried one of the other display sockets on the MB.

Still missing answers to some question asked in previous post.

Well I have a folder with all my drivers that came with the pc the Chipset, storage etc... And i always install them first then Nvidia, and then I connect to the internet, so windows can update after. And for the other display sockets when I do reseat my GPU in another socket I can get maybe like 2 weeks without errors then the error will come back randomly. And yes I did run the DISM and SFC did a clean boot also made another account and tried that also.

 

[S-T-A-L-K-E-R]

I changed the 6 pin cable and also changed my NVIDIA from maximum performance to optimal performance, haven't crashed yet but will keep you updated.

 

[Rustys]

Thank you look forward to hearing how things go in a few days.

 

[Rustys]

Closing thread as solved

I changed the 6 pin cable and also changed my NVIDIA from maximum performance to optimal performance, haven't crashed yet but will keep you updated.