New PC hangs at startup & restart's w/this screen w/SSD drives?

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bdomijan

PCHF Member
Feb 1, 2023
8
2
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Hello all : :) My new PC hangs at startup & restart with the following on screen for about 4 minutes or so.....even though i have only SSD drives. This is what appears on my screen verbatim : >>Checking Media Presence......
>>Media Present......
>>Start PXE OVER IPv4 on MAC: 1C-69-7A-F9-5B-0A.

I also have issues playing video's on Facebook, Youtube, etc...where they keep buffering. A restart fixes it momentarily....but inevitably it starts up again.
Any and all help so very much appreciated, Thanks all!! (y)
 
for the first issue, go into BIOS and disable the option to boot from network.
So i went into the BIOS on WIN 11, wow...what a different beast it is!!! And the only option i saw was the BOOT from Disk option #2 i think it was, which works, but it doesn't seem to save so it does it everytime? How do I get into the option menu to make a "change" persay? Win 11 Bios is sooo strange........THANK YOU!!! I'll keep playing with it......
 
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My new PC hangs at startup
A lot of pcs in the world. It would help if you could give some information on the pc
If big shop, E.G Dell, HP etc Then Make model & serial/service tag number.
If not big brand, then make and model of MB would help.
OR

Can you Download and run and then post. https://www.ccleaner.com/speccy/download

To publish a Speccy profile to the Web:​

In Speccy, click File, and then click Publish Snapshot.​

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

The last part of each URL is randomized, so only people you provide with the URL will be able to find your profile.

The information given in Speccy cannot be used by anyone to hack your system

Could you also include the power supply specs E.g Cooler Master 850W Gold V2 NOT E.g 850w
 
So i went into the BIOS on WIN 11, wow...what a different beast it is!!! And the only option i saw was the BOOT from Disk option #2 i think it was, which works, but it doesn't seem to save so it does it everytime? How do I get into the option menu to make a "change" persay? Win 11 Bios is sooo strange........THANK YOU!!! I'll keep playing with it......
when you leave BIOs, there'll be a method to save your changes, some have a SAVE button, others want you to hit F10 to save and exit.

it may be different for you, but there will be a way to save your changes. :)
 
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Reactions: bdomijan
when you leave BIOs, there'll be a method to save your changes, some have a SAVE button, others want you to hit F10 to save and exit.

it may be different for you, but there will be a way to save your changes. :)
Thank you!!!!
 
for the first issue, go into BIOS and disable the option to boot from network.
actually what i found is when it starts to hang with that screen if i just hit the escape key 3 times it goes right to my login like it should!!!! so happy about that....quick reboots are back!!!! thanks again!!!
 
A lot of pcs in the world. It would help if you could give some information on the pc
If big shop, E.G Dell, HP etc Then Make model & serial/service tag number.
If not big brand, then make and model of MB would help.
OR

Can you Download and run and then post. https://www.ccleaner.com/speccy/download

To publish a Speccy profile to the Web:​

In Speccy, click File, and then click Publish Snapshot.​

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

The last part of each URL is randomized, so only people you provide with the URL will be able to find your profile.

The information given in Speccy cannot be used by anyone to hack your system

Could you also include the power supply specs E.g Cooler Master 850W Gold V2 NOT E.g 850w
Lenovo Legion Tower T5 Gaming Desktop, Intel Core i7-11700F Processor, GeForce RTX 3060, 32GB RAM, 1TB PCIe SSD + 2TB HDD, HDMI, RJ45, DisplayPort, Wi-Fi 6, Windows 11 Home. Thats the spec sheet from my amazon page order. Will try and run that ccleaner soon as well....Thank you so much for your reply!!!
 
Last edited by a moderator:
no worries.

and where are we at with the second issue, the buffering?
Well, it still happens.....but if i do a restart and close out my unused/needed programs it seems fine for awhile....then it craps out and the video's whether it be facebook or yourube will inevitably just get completely stuck buffering again. and round and round it goes.......strange. i checked my cookie settings and all to make sure it deletes after exit and all.......hmmmmm?
 
Please download MiniToolBox and save it to your desktop.


Run the program by right clicking on it and selecting Run as administrator.
When the program opens select the following boxes:


Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size


Please post the log in your next reply
 
Please download MiniToolBox and save it to your desktop.


Run the program by right clicking on it and selecting Run as administrator.
When the program opens select the following boxes:


Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size


Please post the log in your next reply
MiniToolBox by Farbar Version: 13-05-2022
Ran by bdomi (administrator) on 03-02-2023 at 21:08:23
Running from "C:\Users\bdomi\OneDrive\Desktop"
Microsoft Windows 11 Home (X64)
Model: 90RS0028US Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================

Realtek PCIe GbE Family Controller = Ethernet (Connected)
Apple Mobile Device Ethernet = Ethernet 3 (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection 2 (Media disconnected)
Realtek RTL8852AE WiFi 6 802.11ax PCIe Adapter = Wi-Fi 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Ethernet (Kernel Debugger)" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : BriansPC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.ct.comcast.net

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . : hsd1.ct.comcast.net
Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller
Physical Address. . . . . . . . . : 1C-69-7A-F9-5B-0A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2601:194:301::d5a6(Preferred)
Lease Obtained. . . . . . . . . . : Friday, February 3, 2023 6:51:35 PM
Lease Expires . . . . . . . . . . : Monday, February 6, 2023 7:39:56 AM
IPv6 Address. . . . . . . . . . . : 2601:194:301:0:5d5e:e9e9:b54a:dffb(Preferred)
Temporary IPv6 Address. . . . . . : 2601:194:301:0:cc3a:c78d:9c4f:88ac(Preferred)
Link-local IPv6 Address . . . . . : fe80::ce8c:9de8:dcd:5d0a%5(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.133(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, February 3, 2023 6:51:36 PM
Lease Expires . . . . . . . . . . : Sunday, February 5, 2023 6:51:35 PM
Default Gateway . . . . . . . . . : fe80::a2ff:70ff:fe05:144e%5
10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 85748090
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2B-4B-CF-6C-1C-69-7A-F9-5B-0A
DNS Servers . . . . . . . . . . . : 2001:558:feed::1
2001:558:feed::2
75.75.75.75
75.75.76.76
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet 3:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Apple Mobile Device Ethernet
Physical Address. . . . . . . . . : 12-30-25-D6-61-79
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2600:1000:b164:23fb:a690:af9c:3f73:cb55(Preferred)
Temporary IPv6 Address. . . . . . : 2600:1000:b164:23fb:c88c:40d0:a986:66b(Preferred)
Link-local IPv6 Address . . . . . : fe80::eaf7:5bc6:245f:11a1%9(Preferred)
IPv4 Address. . . . . . . . . . . : 172.20.10.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.240
Lease Obtained. . . . . . . . . . : Friday, February 3, 2023 8:17:15 PM
Lease Expires . . . . . . . . . . : Saturday, February 4, 2023 8:17:15 PM
Default Gateway . . . . . . . . . : fe80::1030:25ff:fe6d:6f64%9
172.20.10.1
DHCP Server . . . . . . . . . . . : 172.20.10.1
DHCPv6 IAID . . . . . . . . . . . : 789721125
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2B-4B-CF-6C-1C-69-7A-F9-5B-0A
DNS Servers . . . . . . . . . . . : fe80::1030:25ff:fe6d:6f64%9
172.20.10.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wi-Fi 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8852AE WiFi 6 802.11ax PCIe Adapter
Physical Address. . . . . . . . . : E0-0A-F6-A5-6B-2B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #3
Physical Address. . . . . . . . . : E2-0A-F6-A5-6B-2B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #4
Physical Address. . . . . . . . . : F2-0A-F6-A5-6B-2B
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) #2
Physical Address. . . . . . . . . : E0-0A-F6-A5-6B-2C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Server: cdns01.comcast.net
Address: 2001:558:feed::1

Name: google.com
Addresses: 2607:f8b0:4006:822::200e
142.250.65.238


Pinging google.com [2607:f8b0:4006:823::200e] with 32 bytes of data:
Reply from 2607:f8b0:4006:823::200e: time=21ms
Reply from 2607:f8b0:4006:823::200e: time=20ms

Ping statistics for 2607:f8b0:4006:823::200e:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 20ms, Maximum = 21ms, Average = 20ms
Server: cdns01.comcast.net
Address: 2001:558:feed::1

Name: yahoo.com
Addresses: 2001:4998:124:1507::f000
2001:4998:44:3507::8001
2001:4998:44:3507::8000
2001:4998:24:120d::1:1
2001:4998:24:120d::1:0
2001:4998:124:1507::f001
98.137.11.164
98.137.11.163
74.6.231.20
74.6.143.26
74.6.143.25
74.6.231.21


Pinging yahoo.com [2001:4998:24:120d::1:1] with 32 bytes of data:
Reply from 2001:4998:24:120d::1:1: time=123ms
Reply from 2001:4998:24:120d::1:1: time=134ms

Ping statistics for 2001:4998:24:120d::1:1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 123ms, Maximum = 134ms, Average = 128ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
5...1c 69 7a f9 5b 0a ......Realtek PCIe GbE Family Controller
9...12 30 25 d6 61 79 ......Apple Mobile Device Ethernet
4...e0 0a f6 a5 6b 2b ......Realtek RTL8852AE WiFi 6 802.11ax PCIe Adapter
20...e2 0a f6 a5 6b 2b ......Microsoft Wi-Fi Direct Virtual Adapter #3
12...f2 0a f6 a5 6b 2b ......Microsoft Wi-Fi Direct Virtual Adapter #4
21...e0 0a f6 a5 6b 2c ......Bluetooth Device (Personal Area Network) #2
1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.0.0.1 10.0.0.133 25
0.0.0.0 0.0.0.0 172.20.10.1 172.20.10.2 25
10.0.0.0 255.255.255.0 On-link 10.0.0.133 281
10.0.0.133 255.255.255.255 On-link 10.0.0.133 281
10.0.0.255 255.255.255.255 On-link 10.0.0.133 281
127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
172.20.10.0 255.255.255.240 On-link 172.20.10.2 281
172.20.10.2 255.255.255.255 On-link 172.20.10.2 281
172.20.10.15 255.255.255.255 On-link 172.20.10.2 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
224.0.0.0 240.0.0.0 On-link 10.0.0.133 281
224.0.0.0 240.0.0.0 On-link 172.20.10.2 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
255.255.255.255 255.255.255.255 On-link 10.0.0.133 281
255.255.255.255 255.255.255.255 On-link 172.20.10.2 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
5 281 ::/0 fe80::a2ff:70ff:fe05:144e
9 281 ::/0 fe80::1030:25ff:fe6d:6f64
1 331 ::1/128 On-link
9 281 2600:1000:b164:23fb::/64 On-link
9 281 2600:1000:b164:23fb:a690:af9c:3f73:cb55/128
On-link
9 281 2600:1000:b164:23fb:c88c:40d0:a986:66b/128
On-link
5 281 2601:194:301::/64 On-link
5 281 2601:194:301::d5a6/128 On-link
5 281 2601:194:301:0:5d5e:e9e9:b54a:dffb/128
On-link
5 281 2601:194:301:0:cc3a:c78d:9c4f:88ac/128
On-link
5 281 fe80::/64 On-link
9 281 fe80::/64 On-link
5 281 fe80::ce8c:9de8:dcd:5d0a/128
On-link
9 281 fe80::eaf7:5bc6:245f:11a1/128
On-link
1 331 ff00::/8 On-link
5 281 ff00::/8 On-link
9 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [68696] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [71680] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [71680] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\winrnr.dll [45496] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\wshbth.dll [54272] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\nlansp_c.dll [82432] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [321376] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [104712] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [110592] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [110592] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\winrnr.dll [79896] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\wshbth.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\nlansp_c.dll [135168] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [439408] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/03/2023 06:58:08 PM) (Source: Application Error) (EventID: 1000) (User: NT AUTHORITY)
Description: Faulting application name: GalaxyClientService.exe, version: 2.0.57.14, time stamp: 0x63cf8a7d
Faulting module name: ucrtbase.dll, version: 10.0.22621.608, time stamp: 0xbbf7fb0e
Exception code: 0xc0000409
Fault offset: 0x0009c582
Faulting process id: 0x0x3f1c
Faulting application start time: 0x0x1d9382b46992919
Faulting application path: C:\Program Files (x86)\GOG Galaxy\GalaxyClientService.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 65d8d7c1-49fd-4577-a290-ab20280c36d0
Faulting package full name:
Faulting package-relative application ID:

Error: (02/03/2023 06:54:20 PM) (Source: Application Error) (EventID: 1000) (User: NT AUTHORITY)
Description: Faulting application name: GalaxyClientService.exe, version: 2.0.57.14, time stamp: 0x63cf8a7d
Faulting module name: PocoNet.dll, version: 1.12.2.0, time stamp: 0x6362317c
Exception code: 0xc0000005
Fault offset: 0x00015be7
Faulting process id: 0x0x3558
Faulting application start time: 0x0x1d9382abf1ace59
Faulting application path: C:\Program Files (x86)\GOG Galaxy\GalaxyClientService.exe
Faulting module path: C:\Program Files (x86)\GOG Galaxy\PocoNet.dll
Report Id: 91189b4e-2989-468e-b734-7c3300c44210
Faulting package full name:
Faulting package-relative application ID:

Error: (02/03/2023 06:53:17 PM) (Source: Application Error) (EventID: 1000) (User: NT AUTHORITY)
Description: Faulting application name: GalaxyClientService.exe, version: 2.0.57.14, time stamp: 0x63cf8a7d
Faulting module name: ntdll.dll, version: 10.0.22621.1105, time stamp: 0xee6cffcb
Exception code: 0xc0000374
Fault offset: 0x000ec97f
Faulting process id: 0x0x40bc
Faulting application start time: 0x0x1d9382a9d6af719
Faulting application path: C:\Program Files (x86)\GOG Galaxy\GalaxyClientService.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 3c230cc5-98c0-438d-85a8-7e542133fab9
Faulting package full name:
Faulting package-relative application ID:

Error: (02/03/2023 06:52:55 PM) (Source: Application Error) (EventID: 1000) (User: BRIANSPC)
Description: Faulting application name: msteamsupdate.exe, version: 23002.403.1788.1930, time stamp: 0x63b90624
Faulting module name: msteamsupdate.exe, version: 23002.403.1788.1930, time stamp: 0x63b90624
Exception code: 0xc0000409
Fault offset: 0x00000000000feaed
Faulting process id: 0x0x4318
Faulting application start time: 0x0x1d9382aa21b8ec4
Faulting application path: C:\Program Files\WindowsApps\MicrosoftTeams_23002.403.1788.1930_x64__8wekyb3d8bbwe\msteamsupdate.exe
Faulting module path: C:\Program Files\WindowsApps\MicrosoftTeams_23002.403.1788.1930_x64__8wekyb3d8bbwe\msteamsupdate.exe
Report Id: 17b8e4bf-03a2-4dc1-ae90-e02e02ebf29f
Faulting package full name: MicrosoftTeams_23002.403.1788.1930_x64__8wekyb3d8bbwe
Faulting package-relative application ID: msteamsupdate

Error: (02/03/2023 06:52:43 PM) (Source: Application Error) (EventID: 1000) (User: NT AUTHORITY)
Description: Faulting application name: GalaxyClientService.exe, version: 2.0.57.14, time stamp: 0x63cf8a7d
Faulting module name: PocoNet.dll, version: 1.12.2.0, time stamp: 0x6362317c
Exception code: 0xc0000005
Fault offset: 0x00015e49
Faulting process id: 0x0x7b8
Faulting application start time: 0x0x1d9382a931c73b5
Faulting application path: C:\Program Files (x86)\GOG Galaxy\GalaxyClientService.exe
Faulting module path: C:\Program Files (x86)\GOG Galaxy\PocoNet.dll
Report Id: 468fd4d7-a10a-4273-bb1b-05a2004e8b9b
Faulting package full name:
Faulting package-relative application ID:

Error: (02/03/2023 06:51:52 PM) (Source: Application Error) (EventID: 1000) (User: NT AUTHORITY)
Description: Faulting application name: GalaxyClientService.exe, version: 2.0.57.14, time stamp: 0x63cf8a7d
Faulting module name: PocoNet.dll, version: 1.12.2.0, time stamp: 0x6362317c
Exception code: 0xc0000005
Fault offset: 0x00015e49
Faulting process id: 0x0x35ec
Faulting application start time: 0x0x1d9382a7c90c667
Faulting application path: C:\Program Files (x86)\GOG Galaxy\GalaxyClientService.exe
Faulting module path: C:\Program Files (x86)\GOG Galaxy\PocoNet.dll
Report Id: fd6c0f41-5987-4af6-a6bb-de73a68dc707
Faulting package full name:
Faulting package-relative application ID:

Error: (02/02/2023 05:43:01 PM) (Source: Application Error) (EventID: 1000) (User: NT AUTHORITY)
Description: Faulting application name: GalaxyClientService.exe, version: 2.0.57.14, time stamp: 0x63cf8a7d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x33363636
Faulting process id: 0x0x2160
Faulting application start time: 0x0x1d937579a560ac8
Faulting application path: C:\Program Files (x86)\GOG Galaxy\GalaxyClientService.exe
Faulting module path: unknown
Report Id: e70ee272-71d7-4cec-a2e2-1746af2f0665
Faulting package full name:
Faulting package-relative application ID:

Error: (02/02/2023 05:33:03 PM) (Source: Application Error) (EventID: 1000) (User: NT AUTHORITY)
Description: Faulting application name: GalaxyClientService.exe, version: 2.0.57.14, time stamp: 0x63cf8a7d
Faulting module name: PocoNet.dll, version: 1.12.2.0, time stamp: 0x6362317c
Exception code: 0xc0000005
Fault offset: 0x00015e49
Faulting process id: 0x0x7d4
Faulting application start time: 0x0x1d93756500fc8fe
Faulting application path: C:\Program Files (x86)\GOG Galaxy\GalaxyClientService.exe
Faulting module path: C:\Program Files (x86)\GOG Galaxy\PocoNet.dll
Report Id: 594687e8-714a-43ae-9a7e-8bbb343a468e
Faulting package full name:
Faulting package-relative application ID:

Error: (02/02/2023 05:29:48 PM) (Source: Application Error) (EventID: 1000) (User: NT AUTHORITY)
Description: Faulting application name: GalaxyClientService.exe, version: 2.0.57.14, time stamp: 0x63cf8a7d
Faulting module name: PocoNet.dll, version: 1.12.2.0, time stamp: 0x6362317c
Exception code: 0xc0000005
Fault offset: 0x00015be7
Faulting process id: 0x0x690
Faulting application start time: 0x0x1d93755c5a17eaf
Faulting application path: C:\Program Files (x86)\GOG Galaxy\GalaxyClientService.exe
Faulting module path: C:\Program Files (x86)\GOG Galaxy\PocoNet.dll
Report Id: 96781462-92dc-454c-b6d4-7d50068f3f8c
Faulting package full name:
Faulting package-relative application ID:

Error: (02/02/2023 05:28:41 PM) (Source: Application Error) (EventID: 1000) (User: NT AUTHORITY)
Description: Faulting application name: GalaxyClientService.exe, version: 2.0.57.14, time stamp: 0x63cf8a7d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x38316632
Faulting process id: 0x0x41f4
Faulting application start time: 0x0x1d937559fede1cd
Faulting application path: C:\Program Files (x86)\GOG Galaxy\GalaxyClientService.exe
Faulting module path: unknown
Report Id: 4e083959-a06e-4ebf-a424-dbd989db5298
Faulting package full name:
Faulting package-relative application ID:


System errors:
=============
Error: (02/03/2023 06:53:24 PM) (Source: DCOM) (EventID: 10010) (User: BRIANSPC)
Description: Event-ID 10010

Error: (02/03/2023 06:53:18 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The GalaxyClientService service terminated unexpectedly. It has done this 3 time(s).

Error: (02/03/2023 06:52:43 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The GalaxyClientService service terminated unexpectedly. It has done this 2 time(s).

Error: (02/03/2023 06:51:54 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The GalaxyClientService service terminated unexpectedly. It has done this 1 time(s).

Error: (02/03/2023 06:49:39 PM) (Source: DCOM) (EventID: 10010) (User: NT AUTHORITY)
Description: Event-ID 10010

Error: (02/03/2023 06:49:39 PM) (Source: DCOM) (EventID: 10010) (User: NT AUTHORITY)
Description: Event-ID 10010

Error: (02/03/2023 06:49:39 PM) (Source: DCOM) (EventID: 10010) (User: NT AUTHORITY)
Description: Event-ID 10010

Error: (02/02/2023 05:33:05 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The GalaxyClientService service terminated unexpectedly. It has done this 3 time(s).

Error: (02/02/2023 05:29:30 PM) (Source: DCOM) (EventID: 10010) (User: BRIANSPC)
Description: Event-ID 10010

Error: (02/02/2023 05:28:05 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The GalaxyClientService service terminated unexpectedly. It has done this 2 time(s).


Windows Defender:
================
Date: 2023-01-21 23:25:06
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2023-01-20 23:20:09
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2023-01-20 00:19:40
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2023-01-19 00:19:40
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2023-01-18 00:19:40
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

=========================== Installed Programs ============================

Call of Duty®: Modern Warfare® II | Warzone™ 2.0 (HKLM\...\Steam App 1938090) (Version: - Infinity Ward)
Crusader No Remorse (HKLM-x32\...\1207658933_is1) (Version: 1.21 - GOG.com)
DAVE THE DIVER (HKLM\...\Steam App 1868140) (Version: - MINTROCKET)
Dead Space (HKLM\...\Steam App 1693980) (Version: - Motive)
DEATH STRANDING (HKLM\...\Steam App 1190460) (Version: - KOJIMA PRODUCTIONS)
Disco Elysium (HKLM\...\Steam App 632470) (Version: - ZA/UM)
GOG GALAXY (HKLM-x32\...\{7258BA11-600C-430E-A759-27E2C691A335}_is1) (Version: - GOG.com)
Heroes of Might and Magic 3 Complete (HKLM-x32\...\1207658787_is1) (Version: 4.0 - GOG.com)
HoMM III Compatibility Database (HKLM\...\{62a24b39-0106-4990-90ea-3a09e9dda7a6}.sdb) (Version: - )
Microsoft Flight Simulator (HKLM\...\Steam App 1250410) (Version: - Asobo Studio)
Microsoft OneDrive (HKLM\...\OneDriveSetup.exe) (Version: 23.011.0115.0009 - Microsoft Corporation)
Microsoft Update Health Tools (HKLM\...\{EF9EBC42-6969-45CE-A8D2-B9249B00C838}) (Version: 5.69.0.0 - Microsoft Corporation)
NVIDIA FrameView SDK 1.3.8107.31782123 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_FrameViewSdk) (Version: 1.3.8107.31782123 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.26.0.160 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.26.0.160 - NVIDIA Corporation)
NVIDIA Graphics Driver 528.24 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 528.24 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.39.16 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.39.16 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.21.0713 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.21.0713 - NVIDIA Corporation)
Screamer (HKLM-x32\...\1207658726_is1) (Version: 1.0 - GOG.com)
Screamer 2 (HKLM-x32\...\1207659141_is1) (Version: 2.1.0.2 - GOG.com)
Slipstream 5000 (HKLM-x32\...\1207658953_is1) (Version: 2.1.0.10 - GOG.com)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Terra Nova: Strike Force Centauri (HKLM-x32\...\1434984562_is1) (Version: 1.08 - GOG.com)

Packages:
=========
Clipchamp -> C:\Program Files\WindowsApps\Clipchamp.Clipchamp_2.5.15.0_neutral__yxz26nhyzhsrt [2023-01-18] (Microsoft Corp.)
Facebook -> C:\Program Files\WindowsApps\FACEBOOK.FACEBOOK_2022.1209.5.0_neutral__8xx8rvfyw5nnt [2023-02-03] (Meta)
HP Smart -> C:\Program Files\WindowsApps\AD2F1837.HPPrinterControl_142.3.139.0_x64__v10z8vjag6ke6 [2023-01-26] (HP Inc.)
iTunes -> C:\Program Files\WindowsApps\AppleInc.iTunes_12127.1.57051.0_x64__nzyj5cx40ttqa [2023-01-07] (Apple Inc.) [Startup Task]
Microsoft Family -> C:\Program Files\WindowsApps\MicrosoftCorporationII.MicrosoftFamily_0.2.39.0_x64__8wekyb3d8bbwe [2023-01-08] (Microsoft Corp.)
ms-resource://MicrosoftCorporationII.QuickAssist/resources/APP_WINDOW_NAME -> C:\Program Files\WindowsApps\MicrosoftCorporationII.QuickAssist_2.0.16.0_x64__8wekyb3d8bbwe [2023-02-01] (Microsoft Corp.)
ms-resource:AppStoreName -> C:\Program Files\WindowsApps\Microsoft.RawImageExtension_2.1.40041.0_x64__8wekyb3d8bbwe [2023-01-25] (Microsoft Corporation)
ms-resource:AppxManifest_DisplayName -> C:\Windows\SystemApps\Microsoft.Windows.PrintQueueActionCenter_cw5n1h2txyewy [2023-01-07] (Microsoft Corporation)
ms-resource:ProductPkgDisplayName -> C:\Windows\SystemApps\MicrosoftWindows.Client.Core_cw5n1h2txyewy [2023-01-10] (ms-resource:ProductPublisherDisplayName)
NVIDIA Control Panel -> C:\Program Files\WindowsApps\NVIDIACorp.NVIDIAControlPanel_8.1.963.0_x64__56jybvy8sckqj [2023-01-25] (NVIDIA Corp.)
Realtek Audio Control -> C:\Program Files\WindowsApps\RealtekSemiconductorCorp.RealtekAudioControl_1.27.254.0_x64__dt26b99r8h8gj [2023-01-08] (Realtek Semiconductor Corp)
Solitaire & Casual Games -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.15.12020.0_x64__8wekyb3d8bbwe [2023-01-07] (Microsoft Studios) [MS Ad]
Spotify Music -> C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.203.1115.0_x86__zpdnekdrzrea0 [2023-01-20] (Spotify AB) [Startup Task]

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 14%
Total physical RAM: 32486.97 MB
Available physical RAM: 27649.38 MB
Total Virtual: 37350.97 MB
Available Virtual: 31052.23 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:930.79 GB) (Free:507.31 GB) NTFS
2 Drive d: (New Volume) (Fixed) (Total:1863 GB) (Free:1862.84 GB) NTFS

========================= Users: ========================================

User accounts for \\BRIANSPC

Administrator bdomi DefaultAccount
Guest WDAGUtilityAccount


**** End of log ****
Thank you for any and all help!!!, much appreciated!!!!
 
Reset your Hosts file.


  1. Click here to download RstHosts v2.0\
  2. Save the file to your desktop.
  3. Right Click and Run as Administrator.
  4. Click on Restaurer, then click OK at the prompt.
  5. This will restore the default host file.


Open a notepad and copy the content of the code box below, paste into open notepad and save it to your desktop as clean.bat then right click on clean.bat and run as admin.


Do not copy the word Code:

Code:
@echo off
wmic /Namespace:\\root\default Path SystemRestore Call Enable "%SystemDrive%"
WMIC /Namespace:\\root\default Path SystemRestore Call CreateRestorePoint "BatchRestorePoint", 100, 10
fsutil resource setautoreset true c:\&fsutil usn deletejournal /d /n c:
powercfg.exe /setactive 381b4222-f694-41f0-9685-ff5bb260df2e
powercfg -hibernate off
bitsadmin /reset /allusers
nbtstat -R
nbtstat -RR
netsh winsock reset all
netsh winsock reset catalog
netsh winhttp reset proxy
netsh int tcp set heuristics disabled
netsh int tcp set global rss=enabled
netsh int tcp set global autotuninglevel=normal
netsh interface httpstunnel reset all
netsh interface portproxy reset all
netsh interface ip delete arpcache
netsh advfirewall reset
netsh advfirewall set allprofiles state On
wmic nicconfig where (IPEnabled=TRUE) call SetDNSServerSearchOrder ("8.8.8.8", "8.8.4.4")
%WINDIR%\SYSTEM32\lodctr.exe /R
%WINDIR%\SysWOW64\lodctr.exe /R
C:\Windows\SYSTEM32\lodctr.exe /R
C:\Windows\SysWOW64\lodctr.exe /R
DISM.exe /Online /Cleanup-Image /StartComponentCleanup
pause
DISM.exe /Online /Cleanup-image /Restorehealth
pause
del /s /q C:\Windows\SoftwareDistribution\download\*.*
del /s /q "%userprofile%\AppData\Local\Microsoft\Edge\User Data\Default\Cache\*.*"
del /s /q "%userprofile%\AppData\Local\Google\Chrome\User Data\Default\Cache\*.*"
del /s /q "%userprofile%\AppData\Local\Opera Software\Opera Stable\Cache\Cache_Data\*.*"
del /s /q "%userprofile%\AppData\Local\temp\*.*"
del /f /s /q %systemdrive%\*.tmp
del /f /s /q %systemdrive%\*.log
del /f /s /q %systemdrive%\*.chk
del /f /s /q %systemdrive%\recycled\*.*
del /f /s /q %windir%\*.bak
del /f /s /q %windir%\prefetch\*.*
ipconfig /flushdns
ipconfig /registerdns
sc stop RasAuto
sc stop RasMan
sc stop SessionEnv
sc stop TermService
sc stop UmRdpService
sc stop RemoteAccess
sc config RasAuto start= disabled
sc config RasMan start= disabled
sc config SessionEnv start= disabled
sc config TermService start= disabled
sc config UmRdpService start= disabled
sc config RemoteAccess start= disabled
sc stop sysmain
sc config sysmain start= disabled
sc stop iphlpsvc
sc config iphlpsvc start= disabled
sc stop DiagTrack
sc config DiagTrack start= disabled
sc stop dmwappushservice
sc config dmwappushservice start= disabled
sc stop WSearch
sc config WSearch start= disabled
sc stop lfsvc
sc config lfsvc start= disabled
del /s /q %ProgramData%\Microsoft\Diagnosis\ETLLogs\AutoLogger\AutoLogger-Diagtrack-Listener.etl
REG ADD HKLM\SOFTWARE\Policies\Microsoft\Windows\DataCollection /v AllowTelemetry /d 0 /t REG_DWORD /f
reg add HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SQMClient\parameters /v DisabledComponents /t REG_DWORD /d 0xFFFFFFFF
reg add hklm\system\currentcontrolset\services\tcpip6\parameters /v DisabledComponents /t REG_DWORD /d 0xFFFFFFFF
echo "" > %ProgramData%\Microsoft\Diagnosis\ETLLogs\AutoLogger\AutoLogger-Diagtrack-Listener.etl
sfc /scannow
pause
shutdown -r
Exit /B


Use O&O shutup ten with suggested and somewhat suggested settings enabled.

Disable windows update, and only enable it once a week to update on your terms not whenever microsoft feels you need an update.

Uninstall Useless to you windows apps with O&O App buster.
 
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Being that the OP has revisited the forum but chose not to reply this thread will be closed.
 
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