New GPU not working?

[gware118]

Hi, I recently bot a new GPU (msi geforce gtx 1060) to upgrade my computer with but when I put it in (after uninstalling old drivers) the screen would go to a blue hp splash screen and then after a minute go black and go back to the splash screen and freeze. Any help would be appreciated thankyou!

 

[veeg]

Hello

We will need your PC spec's and especially your psu spec's.

 

[phillpower2]

Welcome to PCHF gware118,

I recently bot a new GPU (msi geforce gtx 1060) to upgrade my computer with but when I put it in (after uninstalling old drivers) the screen would go to a blue hp splash screen

Can you post the exact model name or number of the HP computer and the same for the GTX 1060 for us.

 

[gware118]

Hey sorry for late reply I've been working with it and I now got into windows with it but my gpu isn't showing up in device manager I don't know to much about the PC off the top of my head besides that I have a 400 watt psu

 

[gware118]

Operating System-
Windows 10 Pro 64-bit
CPU-
Intel Core i7 2600 @ 3.40GHz 44 °C
Sandy Bridge 32nm Technology
RAM-
12.0GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard-
Foxconn 2ABF (CPU 1) 36 °C
Graphics-
LCD TV (1024x768@64Hz)
NVIDIA GeForce GTX 1060 6GB (MSI)
Storage-
447GB TS480GSSD220S (SSD) 34 °C


This is what speccy says

 

[veeg]

Can I somehow post the info from speccy?

How to post that log. https://www.ccleaner.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web

 

[gware118]

http://speccy.piriform.com/results/dMTHh0eIpUb2hyl2x4LMVWR

 

[gware118]

Anyone have any idea of what I can do?

 

[jmarket]

What make and model is your PSU? The reason I ask is because some PSUs can not meet the supply needs of GPUs and will fail

 

[gware118]

I have an evga 400 watt psu

 

[gware118]

So I downloaded drivers and now the gpu is showing up with a error (Windows has stopped this device because it has reported problems. (Code 43)) it also says
Device PCI\VEN_10DE&DEV_1C03&SUBSYS_32811462&REV_A1\4&38a6ee3b&0&0008 requires further installation.

 

[jmarket]

Sounds like your PSU is to blame. It can't provide enough power to the GPU, thus the error.

You weren't having any issues before this were you?

 

[gware118]

no I had a 950 before this

 

[jmarket]

Have you also tried uninstalling the driver with DDU and then doing a fresh install?

 

[gware118]

Yeah

 

[gware118]

Is my motherboard and current bios right for this gpu?

 

[gware118]

I thought that the gpu needed a 400 watt psu?

 

[gware118]

Also the rgb is on but does that not mean it has power?

 

[jmarket]

The light may be on but that doesn't mean anything.

The bare minimum is 400W, but with that you're not leaving much power for the rest of the system though. The CPU, motherboard, hard drive, etc. all need power, and the GPU requires it's own power cable to it which draws even more power from the PSU.

 

[phillpower2]

I suspect that the problem could be that your MB is Legacy as opposed to UEFI BIOS, to check;

Press Win + R > type msinfo32 and press Enter.
Look for the BIOS Mode entry
If it says Legacy the MB and GPU are not compatible I`m afraid..