New Build Turns Off "HELP"

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  • Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. We are working to get everything back up as quickly as possible. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. We are working to have things back to normal. Emails are fixed and should now send properly. Thank you all for your patience. Thanks, PCHF Management
Status
Not open for further replies.
G

gumisyum

PCHF Member
Mar 15, 2019
2
0
27
So I just built my first pc and I am having an issue. My parts are i9, Asus prime z90-A motherboard, 2070, corsair cx 750m, nzxt rgb fans and kraken.
So my issue is when my power supply is turned off and I hit the switch to turn it on , I go to turn the computer on and it powers on and turns off. A few seconds later everything turns back on and the pc powers up and works fine At this point the pc seems to work fine and no crashes while using the computer.
This issue only occurs when I power on the computer after hitting the power supply switch. If I leave the switch on, and I turn the computer on the error doesn't occur.

Any thoughts?
 
Last edited:
I know it sounds obvious, but I'd be double-checking the dumb things first.
and sadly that would be, disassemble the whole rig and rebuild it (hopefully to rectify bad connections and shorts).
also recheck all the parts are compatible with each other.
and lastly, making sure all the hardware has the latest firmware updates and software drivers.

only after doing that can you then say that you may have a faulty part.
 
yes i did that, I also purchased a additional power supply and the issue is still happening
 
An almost identical issue with an ASUS Prime Z390-A MB (which is what I suspect your board is) see the review of Jasen M. on page two of the Newegg reviews here

gumisyum said:
So my issue is when my power supply is turned off and I hit the switch to turn it on , I go to turn the computer on and it powers on and turns off. A few seconds later everything turns back on and the pc powers up and works fine At this point the pc seems to work fine and no crashes while using the computer.
Click to expand...
This suggests a problem with the "power good signal" between the MB and the PSU, what this is explained here

gumisyum said:
corsair cx 750m
Click to expand...
Not necessarily the issue here but the CX range of Corsair PSUs are from their budget range and they are not recommended (by Corsair themselves) for use with anything other than entry level desktops suitable for work or school.

gumisyum said:
Asus prime z90-A motherboard,
Click to expand...
Before making any suggestions we need the correct MB details, is your board an ASUS Prime Z390-A?
 
Status
Not open for further replies.
Top Bottom