NEED HELP WITH MY PRODUCT KEY

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  • Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. We are working to get everything back up as quickly as possible. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. We are working to have things back to normal. Emails are fixed and should now send properly. Thank you all for your patience. Thanks, PCHF Management
Status
Not open for further replies.

Luna

PCHF Member
Sep 25, 2021
4
0
24
Okay how do I explain this.... So a while back, I built my own PC and since I had no money left to buy windows, I had to download the "free" version or the trial/restricted version. That was fine but now I have bought a product key. However, I accidentally bought the Windows Home product key rather than the Pro and it now wont let me use the key to activate my windows. I have already tried going through the clean install process where you reinstall windows. I also tried renaming the thing to Home thru the settings and stuff but it didnt work either. Please let me know what else I can possibly do. I don't have another 155 bucks to spend on a different product key.
 
You can download the and create the install media for the Microsoft site and preform a fresh install.

Make sure that you select the home version during the install?

Have you contacted the seller to return and refund and get the proper key?
 
You can download the and create the install media for the Microsoft site and preform a fresh install.

Make sure that you select the home version during the install?

Have you contacted the seller to return and refund and get the proper key?
I did that and i also was on the phone with customer service for 2 hours and they were no help whatsoever. I dont think the dude even knew what he was doing.
 
Guess it would of helped if I included the link to the site to download form...

It will create the install media for you if you use the USB. Make sure to use a 16 GB thumb-drive or larger I have found systems have less of an issue with them.

Have to agree they do not know what they are doing sometimes.
 
I did that too. Sorry, i should have written that more clearly in the post. I was in a rush to type it cause i had other stuff to do.
 
I might have done it wrong? I just don't want to lose all my applications and files.
 
Backup your files to an external drive and then you can reinstall your application.

Then you can wipe the drive the reinstall. do not forget to install the drivers starting with the chip set.
 
Hi there,

Downgrading is not guaranteed to work and Microsoft does not recommend doing so, rather doing a clean install which you have already done.

The likely reason you are not able to to use the key is because either it's blacklisted or it's tied to your Microsoft account or another Microsoft account using a digital license. Did you buy this key directly from Microsoft?
 
Status
Not open for further replies.