Solved Need help with my Dell 11 Venue Pro (Audio & Touch Screen Issues)

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RalG

RalG

PCHF Member
Mar 20, 2024
4
1
49
I want to start off by saying that this is my first visit and post to the pc help forum website. And hopefully here at the forum my issues will be addressed and hopefully fixed. With that being said, I am here for the Dell Venue Pro 11 32-bit operating system, x64-based processor, and that I am at this time using. My first issue as to do with the audio. For a while now I have been getting an error message that reads: No Audio Output Device Is Installed. I am not very good when it comes to trying to resolve a computer issue especially when things get complicated like these two problems. I do know the audio driver is here in the Dell Venue and I also tried simple steps/fixes on YouTube to fix the audio. Unfortunately, that did not do anything for me and everything I tried including updating the driver and uninstalling and reinstalling the driver did not work. The Del Venue Pro11 is running on Windows 10.

My second issue is the touch screen does not respond to anything. I can still use the keyboard and type an email for example on the screen or browse on the web. The monitor/screen detaches from the keyboard, but it still does not function. With this issue I have no idea, no clue what to do there. For the record I have had this Dell Venue Pro 11 for several years. I do understand that there are no Windows 11 update for it because of the fact the laptop is running on a 32-bit operating system. I also understand as well, Microsoft does not deal with 32 bit anymore. These two issues are way beyond my understanding, and I don't know what else to do for my laptop. I mean yes, I can buy a current new laptop and that be the end of that. But I have an interest and hope to get this Dell Venue audio and touch screen running once again, and hopefully if at all possible.

Hopefully I get to hear back from someone. And I will try my best to follow thru on what would potentially needs to be done fixing these two issues. Take care.
 
I'll tag you some help. @Bruce @PeterOz @xrobwx71


But these guys will need some information from your machine, we ask that you provide this information....... help us help you.

Do these same issues occur under a different account on this machine, and or in safe mode?

Please download MiniToolBox and save it to your desktop.
Run the program by right clicking on it and selecting Run as administrator.
When the program opens check mark Select All Then hit GO
Please post the log in your next reply. Attach or copy and paste, whatever is easier for you.


Speccy Scan.



  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.
 
Malnutrition said:
I'll tag you some help. @Bruce @PeterOz @xrobwx71


But these guys will need some information from your machine, we ask that you provide this information....... help us help you.

Do these same issues occur under a different account on this machine, and or in safe mode?

Please download MiniToolBox and save it to your desktop.
Run the program by right clicking on it and selecting Run as administrator.
When the program opens check mark Select All Then hit GO
Please post the log in your next reply. Attach or copy and paste, whatever is easier for you.


Speccy Scan.



  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.
Click to expand...
here is the link you asked for based off the instructions you have provided to me. http://speccy.piriform.com/results/kVOLeiEpBxWNNr6N7op8nNP

I will be replying back to you soon.
 
Despite the "no audio" error, do you still hear sound?
Yes, the ol' gal is getting on to 10 years old, with only 2GB of memory - so well done you sticking with it. (y)

From Speccy;
  • the BIOS is 6 years out of date. Go to the Dell website, enter your Service Tag (found on a sticker under the laptop) and check for a new firmware update.
  • Windows has been reinstalled recently - were these current issues occurring before that?
Don't forget the MTB report please. :)
 
Bruce said:
Despite the "no audio" error, do you still hear sound?
Yes, the ol' gal is getting on to 10 years old, with only 2GB of memory - so well done you sticking with it. (y)

From Speccy;
  • the BIOS is 6 years out of date. Go to the Dell website, enter your Service Tag (found on a sticker under the laptop) and check for a new firmware update.
  • Windows has been reinstalled recently - were these current issues occurring before that?
Don't forget the MTB report please. :)
Click to expand...
Hi. I had to step out for a while, and right now I have finished getting the information you need. So first to answer your questions, I no longer hear any audio whatsoever all the dell venue. 10 years old. I did not realize how old it is and how time as flown so fast. I never had intentions of doing anything with it except to try and get these errors fixed. I went to the dell website and found information about the bio that I can download and it's importance says it's critical. Is that the only one I should download? Because there are others that say critical and recommended for download as well. I will send you a screen shot of what I am talking about.

Me and my nephew, upgraded the Dell Venue to windows 10. Before we reinstalled windows to windows 10, I was not able to log into the laptop. I was not able to remember my password, and shortly thereafter deiced to go to windows 10. Once it was reinstalled, the touch screen was working for a small time but for some unknown reason the touch screen had stopped working. Also, the audio was not working and gave me the same error message as before when we reinstalled the Dell laptop.

Here is the MTB and what I saw on the dell website concerning the BIOS. The BIOS screenshot I sent to you is after the MTB report. I hope i did everything right of what you requested of me and as well the questions you have asked as well.

MTB Infromation:

Code: 
MiniToolBox by Farbar  Version: 13-05-2022
Ran by orkom (administrator) on 03-05-2024 at 19:31:56
Running from "C:\Users\orkom\Downloads"
Microsoft Windows 10 Home  (X86)
Model: Venue 11 Pro 5130 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================

Dell Wireless 1538 802.11 a/g/n Adapter = Wi-Fi (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global
set interface interface="Ethernet (Kernel Debugger)" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : DESKTOP-8PED4C3
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Local Area Connection* 1:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : BA-12-4E-0C-9A-A8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
   Physical Address. . . . . . . . . : 9A-12-4E-0C-9A-A8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Dell Wireless 1538 802.11 a/g/n Adapter
   Physical Address. . . . . . . . . : 88-12-4E-0C-9A-A8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : fdb0:4061:2aba:9457:78bc:a671:7ccd:fbe2(Preferred)
   Temporary IPv6 Address. . . . . . : fdb0:4061:2aba:9457:74a4:2ad8:5fba:448b(Preferred)
   Link-local IPv6 Address . . . . . : fe80::c95d:af4e:7861:4383%9(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.47(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, May 3, 2024 3:27:50 PM
   Lease Expires . . . . . . . . . . : Saturday, May 4, 2024 7:28:21 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 159912526
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2D-9F-A4-0F-88-12-4E-0C-9A-A8
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 88-12-4E-8C-9A-5A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4023:1006::66
      2607:f8b0:4023:1006::65
      2607:f8b0:4023:1006::64
      2607:f8b0:4023:1006::8b
      142.250.115.139
      142.250.115.100
      142.250.115.102
      142.250.115.101
      142.250.115.113
      142.250.115.138


Pinging google.com [142.250.138.101] with 32 bytes of data:
Reply from 142.250.138.101: bytes=32 time=27ms TTL=106
Reply from 142.250.138.101: bytes=32 time=32ms TTL=106

Ping statistics for 142.250.138.101:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 27ms, Maximum = 32ms, Average = 29ms
Server:  UnKnown
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  2001:4998:24:120d::1:0
      2001:4998:124:1507::f001
      2001:4998:44:3507::8000
      2001:4998:44:3507::8001
      2001:4998:124:1507::f000
      2001:4998:24:120d::1:1
      74.6.231.21
      98.137.11.163
      98.137.11.164
      74.6.143.25
      74.6.231.20
      74.6.143.26


Pinging yahoo.com [74.6.231.20] with 32 bytes of data:
Reply from 74.6.231.20: bytes=32 time=58ms TTL=49
Reply from 74.6.231.20: bytes=32 time=66ms TTL=49

Ping statistics for 74.6.231.20:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 58ms, Maximum = 66ms, Average = 62ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  3...ba 12 4e 0c 9a a8 ......Microsoft Wi-Fi Direct Virtual Adapter
  6...9a 12 4e 0c 9a a8 ......Microsoft Wi-Fi Direct Virtual Adapter #2
  9...88 12 4e 0c 9a a8 ......Dell Wireless 1538 802.11 a/g/n Adapter
  5...88 12 4e 8c 9a 5a ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.47     50
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.1.0    255.255.255.0         On-link      192.168.1.47    306
     192.168.1.47  255.255.255.255         On-link      192.168.1.47    306
    192.168.1.255  255.255.255.255         On-link      192.168.1.47    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link      192.168.1.47    306
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link      192.168.1.47    306
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    331 ::1/128                  On-link
  9    306 fd34:940a:7ea5:1::/64    fe80::a57:fbff:fef8:eeff
  9    306 fdb0:4061:2aba:9457::/64 On-link
  9    306 fdb0:4061:2aba:9457:74a4:2ad8:5fba:448b/128
                                    On-link
  9    306 fdb0:4061:2aba:9457:78bc:a671:7ccd:fbe2/128
                                    On-link
  9    306 fe80::/64                On-link
  9    306 fe80::c95d:af4e:7861:4383/128
                                    On-link
  1    331 ff00::/8                 On-link
  9    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\system32\wshbth.dll [50688] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\system32\NLAapi.dll [71168] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\system32\winrnr.dll [34304] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\system32\mswsock.dll [344624] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [344624] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [344624] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [344624] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\mswsock.dll [344624] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\mswsock.dll [344624] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [344624] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [344624] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [344624] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [344624] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [344624] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [344624] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [344624] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [344624] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\mswsock.dll [344624] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/03/2024 07:28:56 PM) (Source: DptfPolicyLpmServiceHelper) (EventID: 1) (User: )
Description: Event-ID 1

Error: (05/03/2024 07:28:56 PM) (Source: DptfPolicyLpmServiceHelper) (EventID: 1) (User: )
Description: Event-ID 1

Error: (05/03/2024 03:28:21 PM) (Source: DptfPolicyLpmServiceHelper) (EventID: 1) (User: )
Description: Event-ID 1

Error: (05/03/2024 03:28:21 PM) (Source: DptfPolicyLpmServiceHelper) (EventID: 1) (User: )
Description: Event-ID 1

Error: (05/03/2024 03:27:45 PM) (Source: DptfPolicyLpmService) (EventID: 1) (User: )
Description: Event-ID 1

Error: (05/03/2024 03:27:45 PM) (Source: DptfPolicyLpmService) (EventID: 1) (User: )
Description: Event-ID 1

Error: (05/03/2024 03:27:45 PM) (Source: DptfPolicyCriticalService) (EventID: 1) (User: )
Description: Event-ID 1

Error: (05/03/2024 03:27:45 PM) (Source: DptfPolicyCriticalService) (EventID: 1) (User: )
Description: Event-ID 1

Error: (05/03/2024 03:27:45 PM) (Source: DptfPolicyCriticalService) (EventID: 1) (User: )
Description: Event-ID 1

Error: (05/03/2024 03:21:22 PM) (Source: DptfPolicyLpmServiceHelper) (EventID: 1) (User: )
Description: Event-ID 1


System errors:
=============
Error: (05/03/2024 07:28:17 PM) (Source: Microsoft-Windows-NDIS) (EventID: 10317) (User: )
Description: Miniport Microsoft Wi-Fi Direct Virtual Adapter #2, {728ff86b-691d-405d-b41e-1a433b03714d}, had event 74

Error: (05/03/2024 05:03:43 PM) (Source: disk) (EventID: 11) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (05/03/2024 05:03:35 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-8PED4C3)
Description: The server {9BA05972-F6A8-11CF-A442-00A0C90A8F39} did not register with DCOM within the required timeout.

Error: (05/03/2024 05:03:34 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-8PED4C3)
Description: The server {9BA05972-F6A8-11CF-A442-00A0C90A8F39} did not register with DCOM within the required timeout.

Error: (05/03/2024 04:47:53 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
Unable to access a key.

Error: (05/03/2024 04:47:52 PM) (Source: PNRPSvc) (EventID: 102) (User: )
Description: The Peer Name Resolution Protocol cloud did not start because the creation of the default identity failed with error code: 0x80630203.

Error: (05/03/2024 03:27:42 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 3:22:55 PM on ‎5/‎3/‎2024 was unexpected.

Error: (05/03/2024 03:22:55 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 3:20:39 PM on ‎5/‎3/‎2024 was unexpected.

Error: (05/03/2024 03:20:39 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 1:49:24 AM on ‎4/‎28/‎2024 was unexpected.

Error: (04/28/2024 12:59:24 AM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 12:47:18 AM on ‎4/‎28/‎2024 was unexpected.


Windows Defender:
================
Date: 2024-04-28 00:44:02
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2024-04-27 23:33:03
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2024-04-20 01:11:53
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2024-04-20 01:05:04
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

=========================== Installed Programs ============================

Microsoft Edge (HKLM\...\Microsoft Edge) (Version: 124.0.2478.80 - Microsoft Corporation)
Microsoft Edge WebView2 Runtime (HKLM\...\Microsoft EdgeWebView) (Version: 124.0.2478.67 - Microsoft Corporation)
Microsoft Update Health Tools (HKLM\...\{8F99DEF4-B09B-40D7-9EF5-58DB00C1E053}) (Version: 3.74.0.0 - Microsoft Corporation)
Speccy (HKLM\...\Speccy) (Version: 1.32 - Piriform)
Update for Windows 10 (KB5001716) (HKLM\...\{5420060D-FDD4-4910-BB05-87C7AA9AB369}) (Version: 8.94.0.0 - Microsoft Corporation)

Packages:
=========
Cortana -> C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2308.1005.0_x86__8wekyb3d8bbwe [2024-04-03] (Microsoft Corporation)
Dev Home (Preview) -> C:\Program Files\WindowsApps\Microsoft.Windows.DevHome_0.1301.477.0_x86__8wekyb3d8bbwe [2024-04-27] (Microsoft Corporation)
Microsoft Copilot -> C:\Program Files\WindowsApps\microsoft.windows.ai.copilot.provider_1.0.3.0_neutral__8wekyb3d8bbwe [2024-04-03] (ms-resource:publisherDisplayName)
WindowsAppRuntime.1.3 -> C:\Program Files\WindowsApps\microsoft.windowsappruntime.1.3_3000.934.1904.0_x86__8wekyb3d8bbwe [2024-04-03] (Microsoft Corporation)
WindowsAppRuntime.1.4 -> C:\Program Files\WindowsApps\microsoft.windowsappruntime.1.4_4000.1136.2333.0_x86__8wekyb3d8bbwe [2024-04-03] (Microsoft Corporation)
WindowsAppRuntime.1.5 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.5_5001.95.533.0_x86__8wekyb3d8bbwe [2024-04-27] (Microsoft Corporation)

========================= Devices: ================================

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C02\1

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C02\2

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb
Device ID: USB\VID_046D&PID_C52B&MI_02\7&1643A632&0&0002

Name: Volume
Description: Volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volume
Device ID: STORAGE\VOLUME\{4A05571D-F213-11EE-9D03-806E6F6E6963}#0000000000100000

Name: Volume
Description: Volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volume
Device ID: STORAGE\VOLUME\{4A05571D-F213-11EE-9D03-806E6F6E6963}#00000000A9D00000

Name: EPSON WF-7710 Series
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service:
Device ID: SWD\PRINTENUM\{B418B625-7F72-4982-849C-F18372FBD536}

Name: EPSON WF-7710 Series
Description: EPSON WF-7710 Series
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service:
Device ID: SWD\ESCL\CFE92100-67C4-11D4-A45F-381A520363B6

Name: System CMOS/real time clock
Description: System CMOS/real time clock
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0B00\2&DABA3FF&0

Name: ACPI Processor Aggregator
Description: ACPI Processor Aggregator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: acpipagr
Device ID: ACPI\ACPI000C\2&DABA3FF&0

Name: ESD-ISO
Description:  SanDisk 3.2Gen1
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer:  USB
Service: WUDFWpdFs
Device ID: SWD\WPDBUSENUM\{4A05571C-F213-11EE-9D03-806E6F6E6963}#0000000000100000

Name: Root Print Queue
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service:
Device ID: SWD\PRINTENUM\PRINTQUEUES

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:
Device ID: HID\VID_06CB&PID_2819&MI_02&COL02\7&3A691C4E&0&0001

Name: Volume Manager
Description: Volume Manager
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: volmgr
Device ID: ROOT\VOLMGR\0000

Name: Trusted Platform Module 2.0
Description: Trusted Platform Module 2.0
Class Guid: {d94ee5d8-d189-4994-83d2-f68d7d41b0e6}
Manufacturer: (Standard)
Service: TPM
Device ID: ACPI\MSFT0101\2&DABA3FF&0

Name: Microsoft Bluetooth Enumerator
Description: Microsoft Bluetooth Enumerator
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Microsoft
Service: BthEnum
Device ID: BTH\MS_BTHBRB\5&233CC8B8&0&1

Name: Volume
Description: Volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volume
Device ID: STORAGE\VOLUME\{4A05571D-F213-11EE-9D03-806E6F6E6963}#0000000CC7B00000

Name: Microsoft Basic Display Driver
Description: Microsoft Basic Display Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard display types)
Service: BasicDisplay
Device ID: ROOT\BASICDISPLAY\0000

Name: EPSON WF-7710 Series
Description: EPSON WF-7710 Series
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Microsoft
Service:
Device ID: SWD\IPP\CFE92100-67C4-11D4-A45F-381A520363B6

Name: HID Keyboard Device
Description: HID Keyboard Device
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: kbdhid
Device ID: HID\VID_06CB&PID_2819&MI_01\7&1691DE8C&0&0000

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb
Device ID: USB\VID_06CB&PID_2819&MI_01\6&3A8E3E49&0&0001

Name: HID-compliant vendor-defined device
Description: HID-compliant vendor-defined device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:
Device ID: HID\VID_046D&PID_C52B&MI_01&COL04\8&1D47E1B8&0&0003

Name: Bedroom 1
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Echostar Technologies
Service:
Device ID: SWD\DAFUPNPPROVIDER\UUID:482E8DAC-7FAD-11DF-AFB7-7199C659CBA0

Name: ZiP Hopper(Bedroom 1)
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Echostar Technologies LLC
Service:
Device ID: SWD\DAFUPNPPROVIDER\UUID:482E8DAC-7FAD-11DF-AFB7-7199C659CBA2

Name: Legacy device
Description: Legacy device
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service:
Device ID: ACPI\INT0800\4&1A6BAEAE&0

Name: Bluetooth Device (RFCOMM Protocol TDI)
Description: Bluetooth Device (RFCOMM Protocol TDI)
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Microsoft
Service: RFCOMM
Device ID: BTH\MS_RFCOMM\5&233CC8B8&0&0

Name: Bluetooth Device (Personal Area Network)
Description: Bluetooth Device (Personal Area Network)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: BthPan
Device ID: BTH\MS_BTHPAN\5&233CC8B8&0&2

Name: Microsoft Windows Management Interface for ACPI
Description: Microsoft Windows Management Interface for ACPI
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: WmiAcpi
Device ID: ACPI\PNP0C14\0

Name: UBP-X700
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Sony Corporation
Service:
Device ID: SWD\DAFUPNPPROVIDER\UUID:00000000-0000-1010-8000-7026051C35F5

Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp
Device ID: USB\VID_046D&PID_C52B\6&3A944CE5&0&4

Name: OneNote for Windows 10
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service:
Device ID: SWD\PRINTENUM\{030A7AA1-E535-46D3-9685-3FAC75252E9B}

Name: Volume
Description: Volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volume
Device ID: STORAGE\VOLUME\{4A05571C-F213-11EE-9D03-806E6F6E6963}#0000000000100000

Name: High precision event timer
Description: High precision event timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0103\0

Name: Samsung MCG8GC
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk
Device ID: SD\DISK&SAMSUNG&MCG8GC&0.3\4&32E06974&0&0C834E77&0

Name: Intel(R) Power Engine Plug-in
Description: Intel(R) Power Engine Plug-in
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: intelpep
Device ID: ACPI\INT3396\1

Name: Composite Bus Enumerator
Description: Composite Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: CompositeBus
Device ID: ROOT\COMPOSITEBUS\0000

Name: Microsoft Virtual Drive Enumerator
Description: Microsoft Virtual Drive Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vdrvroot
Device ID: ROOT\VDRVROOT\0000

Name: USB Mass Storage Device
Description: USB Mass Storage Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Compatible USB storage device
Service: USBSTOR
Device ID: USB\VID_0781&PID_5583\010116CC0F5D3005CDB885AC2D91A4A076F87330F4935B2247A89AB4604F70AB0B79000000000000000000005E84116B0011300083558107BBA8BA77

Name: System Firmware
Description: System Firmware
Class Guid: {f2e7dd72-6468-4e36-b6f1-6488f42c1b52}
Manufacturer: Microsoft
Service:
Device ID: UEFI\RES_{B122A262-3551-4F48-8892-55F6C0614290}\0

Name: Microsoft AC Adapter
Description: Microsoft AC Adapter
Class Guid: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}
Manufacturer: Microsoft
Service: CmBatt
Device ID: ACPI\ACPI0003\2&DABA3FF&0

Name: Microsoft Storage Spaces Controller
Description: Microsoft Storage Spaces Controller
Class Guid: {4d36e97b-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: spaceport
Device ID: ROOT\SPACEPORT\0000

Name: HID-compliant wireless radio controls
Description: HID-compliant wireless radio controls
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:
Device ID: HID\VID_06CB&PID_2819&MI_02&COL03\7&3A691C4E&0&0002

Name: Qualcomm Atheros Bluetooth UART Transport Driver
Description: Qualcomm Atheros Bluetooth UART Transport Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Qualcomm Atheros, Inc.
Service: qcbtuart
Device ID: ACPI\DLAC3002\3&36B2D927&0

Name: System timer
Description: System timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0100\4&1A6BAEAE&0

Name: Microsoft Kernel Debug Network Adapter
Description: Microsoft Kernel Debug Network Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: kdnic
Device ID: ROOT\KDNIC\0000

Name: Generic PnP Monitor
Description: Generic PnP Monitor
Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard monitor types)
Service: monitor
Device ID: DISPLAY\SHP140B\4&17CD1FF8&0&UID68092928

Name: ACPI Lid
Description: ACPI Lid
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C0D\2&DABA3FF&0

Name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Platform Control Unit - LPC: Bridge to Intel Legacy Block - 0F1C
Description: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Platform Control Unit - LPC: Bridge to Intel Legacy Block - 0F1C
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: INTEL
Service: msisadrv
Device ID: PCI\VEN_8086&DEV_0F1C&SUBSYS_06031028&REV_0D\3&11583659&0&F8

Name: HID Keyboard Device
Description: HID Keyboard Device
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: kbdhid
Device ID: HID\VID_046D&PID_C52B&MI_00\8&5845573&0&0000

Name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
Description: USB xHCI Compliant Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Generic USB xHCI Host Controller
Service: USBXHCI
Device ID: PCI\VEN_8086&DEV_0F35&SUBSYS_06031028&REV_0D\3&11583659&0&A0

Name: Fax
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service:
Device ID: SWD\PRINTENUM\{8AA20AB8-8B94-4187-B8A3-865073494FA0}

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb
Device ID: USB\VID_06CB&PID_2819&MI_02\6&3A8E3E49&0&0002

Name: HID-compliant vendor-defined device
Description: HID-compliant vendor-defined device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:
Device ID: HID\VID_06CB&PID_2819&MI_00&COL05\7&D455F36&0&0004

Name: Intel(R) Atom(TM) CPU  Z3775  @ 1.46GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
Device ID: ACPI\GENUINEINTEL_-_X86_FAMILY_6_MODEL_55_-_________INTEL(R)_ATOM(TM)_CPU__Z3775__@_1.46GHZ\_1

Name: Intel(R) Atom(TM) CPU  Z3775  @ 1.46GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
Device ID: ACPI\GENUINEINTEL_-_X86_FAMILY_6_MODEL_55_-_________INTEL(R)_ATOM(TM)_CPU__Z3775__@_1.46GHZ\_2

Name: Intel(R) Atom(TM) CPU  Z3775  @ 1.46GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
Device ID: ACPI\GENUINEINTEL_-_X86_FAMILY_6_MODEL_55_-_________INTEL(R)_ATOM(TM)_CPU__Z3775__@_1.46GHZ\_3

Name: Intel(R) Atom(TM) CPU  Z3775  @ 1.46GHz
Description: Intel Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Intel
Service: intelppm
Device ID: ACPI\GENUINEINTEL_-_X86_FAMILY_6_MODEL_55_-_________INTEL(R)_ATOM(TM)_CPU__Z3775__@_1.46GHZ\_4

Name: HID-compliant vendor-defined device
Description: HID-compliant vendor-defined device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:
Device ID: HID\VID_06CB&PID_2819&MI_00&COL04\7&D455F36&0&0003

Name: WAN Connection Device
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: NETGEAR, Inc.
Service:
Device ID: SWD\DAFUPNPPROVIDER\UUID:360CF427-1D0D-9A81-39AF-E69E8B5512D8

Name: Volume
Description: Volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volume
Device ID: STORAGE\VOLUME\{4A05571D-F213-11EE-9D03-806E6F6E6963}#000000001F500000

Name: Device Firmware
Description: Device Firmware
Class Guid: {f2e7dd72-6468-4e36-b6f1-6488f42c1b52}
Manufacturer: Microsoft
Service:
Device ID: UEFI\RES_{28442815-3981-2336-1715-662259671897}\0

Name: Intel(R) Trusted Execution Engine Interface
Description: Intel(R) Trusted Execution Engine Interface
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: TXEI
Device ID: PCI\VEN_8086&DEV_0F18&SUBSYS_06031028&REV_0D\3&11583659&0&D0

Name: Microsoft Input Configuration Device
Description: Microsoft Input Configuration Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Microsoft
Service: MTConfig
Device ID: HID\VID_06CB&PID_2819&MI_00&COL03\7&D455F36&0&0002

Name: UMBus Root Bus Enumerator
Description: UMBus Root Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus
Device ID: ROOT\UMBUS\0000

Name: HID-compliant touch pad
Description: HID-compliant touch pad
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:
Device ID: HID\VID_06CB&PID_2819&MI_00&COL02\7&D455F36&0&0001

Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp
Device ID: USB\VID_06CB&PID_2819\0670FF504849785087013356

Name: Microsoft Radio Device Enumeration Bus
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Microsoft
Service:
Device ID: SWD\RADIO\{3DB5895D-CC28-44B3-AD3D-6F01A782B8D2}

Name: HID-compliant mouse
Description: HID-compliant mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: mouhid
Device ID: HID\VID_06CB&PID_2819&MI_00&COL01\7&D455F36&0&0000

Name: Volume
Description: Volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volume
Device ID: STORAGE\VOLUME\{4A05571D-F213-11EE-9D03-806E6F6E6963}#0000000029D00000

Name: Microsoft Device Association Root Enumerator
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Microsoft
Service:
Device ID: SWD\MSDAS\{CE958E9A-424F-4C88-86F4-11314821E75A}

Name: ACPI x86-based PC
Description: ACPI x86-based PC
Class Guid: {4d36e966-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard computers)
Service: \Driver\ACPI_HAL
Device ID: ROOT\ACPI_HAL\0000

Name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Serial IO (SIO) - I2C Port 1 - 0F41
Description: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Serial IO (SIO) - I2C Port 1 - 0F41
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: INTEL
Service:
Device ID: ACPI\80860F41\1

Name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Serial IO (SIO) - I2C Port 1 - 0F41
Description: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Serial IO (SIO) - I2C Port 1 - 0F41
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: INTEL
Service:
Device ID: ACPI\80860F41\2

Name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Serial IO (SIO) - I2C Port 1 - 0F41
Description: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Serial IO (SIO) - I2C Port 1 - 0F41
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: INTEL
Service:
Device ID: ACPI\80860F41\3

Name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Serial IO (SIO) - I2C Port 1 - 0F41
Description: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Serial IO (SIO) - I2C Port 1 - 0F41
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: INTEL
Service:
Device ID: ACPI\80860F41\4

Name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Serial IO (SIO) - I2C Port 1 - 0F41
Description: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Serial IO (SIO) - I2C Port 1 - 0F41
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: INTEL
Service:
Device ID: ACPI\80860F41\5

Name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Serial IO (SIO) - I2C Port 1 - 0F41
Description: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Serial IO (SIO) - I2C Port 1 - 0F41
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: INTEL
Service:
Device ID: ACPI\80860F41\6

Name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Serial IO (SIO) - I2C Port 1 - 0F41
Description: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Serial IO (SIO) - I2C Port 1 - 0F41
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: INTEL
Service:
Device ID: ACPI\80860F41\7

Name: PCI Express Root Complex
Description: PCI Express Root Complex
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci
Device ID: ACPI\PNP0A08\0

Name: WAN Device
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: NETGEAR, Inc.
Service:
Device ID: SWD\DAFUPNPPROVIDER\UUID:360CF427-1C0D-9A81-39AF-E69E8B5512D8

Name: Microsoft Print to PDF
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service:
Device ID: SWD\PRINTENUM\{A0D75F72-8A88-47D2-A552-DEC57EAE3CD5}

Name: Microsoft IPP Class Driver
Description: Microsoft IPP Class Driver
Class Guid: {4d36e979-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service:
Device ID: SWD\PRINTENUM\WSD-370BE62F-AED5-435B-88B7-38D868019D97

Name: USB Root Hub (USB 3.0)
Description: USB Root Hub (USB 3.0)
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB HUBs)
Service: USBHUB3
Device ID: USB\ROOT_HUB30\4&29D96EF4&0&0

Name: GpioVirtual Controller
Description: GpioVirtual Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: GpioVirtual
Device ID: ACPI\INT0002\1

Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: ACPI
Device ID: ACPI_HAL\PNP0C08\0

Name:
Description:
Class Guid:
Manufacturer:
Service:
Device ID: HTREE\ROOT\0

Name: Microsoft Basic Render Driver
Description: Microsoft Basic Render Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: BasicRender
Device ID: ROOT\BASICRENDER\0000

Name: Generic SuperSpeed USB Hub
Description: Generic SuperSpeed USB Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB HUBs)
Service: USBHUB3
Device ID: USB\VID_2109&PID_0817\MSFT30000000000

Name: HID-compliant mouse
Description: HID-compliant mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: mouhid
Device ID: HID\VID_046D&PID_C52B&MI_01&COL01\8&1D47E1B8&0&0000

Name: Volume
Description: Volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volume
Device ID: STORAGE\VOLUME\{4A05571D-F213-11EE-9D03-806E6F6E6963}#0000000CF9500000

Name: SD Storage Class Controller
Description: SD Storage Class Controller
Class Guid: {4d36e97b-e325-11ce-bfc1-08002be10318}
Manufacturer: Generic
Service: sdstor
Device ID: SD\VID_15&OID_0000&PID_MCG8GC&REV_0.3\3&7A47DD1&0&0

Name: Microsoft Wi-Fi Direct Virtual Adapter
Description: Microsoft Wi-Fi Direct Virtual Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vwifimp
Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP_WFD\4&648325E&0&11

Name: Microsoft Wi-Fi Direct Virtual Adapter #2
Description: Microsoft Wi-Fi Direct Virtual Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vwifimp
Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP_WFD\4&648325E&0&12

Name: Bluetooth Radio
Description: Bluetooth Radio
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Microsoft
Service: BthMini
Device ID: QCA_SHB\UART_H4\4&136F45B8&0&4097

Name: Microsoft UEFI-Compliant System
Description: Microsoft UEFI-Compliant System
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: UEFI
Device ID: ACPI_HAL\UEFI\0

Name: Dell Wireless 1538 802.11 a/g/n Adapter
Description: Dell Wireless 1538 802.11 a/g/n Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Qualcomm Atheros
Service: ar6knwf
Device ID: SD\VID_0271&PID_0418\3&18BDEB84&0&0

Name: Intel(R) Serial IO DMA Controller
Description: Intel(R) Serial IO DMA Controller
Class Guid: {4d36e966-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service:
Device ID: ACPI\INTL9C60\1

Name: Intel(R) Serial IO DMA Controller
Description: Intel(R) Serial IO DMA Controller
Class Guid: {4d36e966-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service:
Device ID: ACPI\INTL9C60\2

Name: Logitech USB Input Device
Description: Logitech USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Logitech
Service: HidUsb
Device ID: USB\VID_046D&PID_C52B&MI_00\7&1643A632&0&0000

Name: R8000 (Gateway)
Description: Internet Gateway Device
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: NETGEAR, Inc.
Service: UmPass
Device ID: SWD\DAFUPNPPROVIDER\UUID:360CF427-1B0D-9A81-39AF-E69E8B5512D8

Name: GPIO Controller
Description: GPIO Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: GPIO
Device ID: ACPI\INT33FC\1

Name: GPIO Controller
Description: GPIO Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: GPIO
Device ID: ACPI\INT33FC\2

Name: GPIO Controller
Description: GPIO Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: GPIO
Device ID: ACPI\INT33FC\3

Name: GPIO Laptop or Slate Indicator Driver
Description: GPIO Laptop or Slate Indicator Driver
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Microsoft
Service: msgpiowin32
Device ID: ACPI\DELL1000\2&DABA3FF&0

Name: Bedroom 1
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Echostar Technologies
Service:
Device ID: SWD\DAFUPNPPROVIDER\UUID:482E8DAC-7FAD-11DF-AFB7-7165E106CBA0

Name: ZiP Hopper(Bedroom 1)
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Echostar Technologies LLC
Service:
Device ID: SWD\DAFUPNPPROVIDER\UUID:482E8DAC-7FAD-11DF-AFB7-7165E106CBA2

Name: HID-compliant vendor-defined device
Description: HID-compliant vendor-defined device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:
Device ID: HID\VID_046D&PID_C52B&MI_02&COL03\8&68F5C0A&0&0002

Name: Device Firmware
Description: Device Firmware
Class Guid: {f2e7dd72-6468-4e36-b6f1-6488f42c1b52}
Manufacturer: Microsoft
Service:
Device ID: UEFI\RES_{5A1C0D8B-8BB8-4A4F-BCC6-AC570D543294}\0

Name: Generic USB Hub
Description: Generic USB Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB HUBs)
Service: USBHUB3
Device ID: USB\VID_2109&PID_2817\MSFT20000000000

Name: HID-compliant vendor-defined device
Description: HID-compliant vendor-defined device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:
Device ID: HID\VID_046D&PID_C52B&MI_02&COL02\8&68F5C0A&0&0001

Name: HID-compliant vendor-defined device
Description: HID-compliant vendor-defined device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:
Device ID: HID\VID_046D&PID_C52B&MI_02&COL01\8&68F5C0A&0&0000

Name: Volume
Description: Volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volume
Device ID: STORAGE\VOLUME\{4A05571C-F213-11EE-9D03-806E6F6E6963}#0000001CA6EF4000

Name: Microsoft GS Wavetable Synth
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Microsoft
Service:
Device ID: SWD\MMDEVAPI\MICROSOFTGSWAVETABLESYNTH

Name: Wi-Fi
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Microsoft
Service:
Device ID: SWD\RADIO\{A8C3236C-D6AD-4C15-A6C4-8C846AB6005A}

Name: Programmable interrupt controller
Description: Programmable interrupt controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0000\4&1A6BAEAE&0

Name: Microsoft XPS Document Writer
Description: Local Print Queue
Class Guid: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}
Manufacturer: Microsoft
Service:
Device ID: SWD\PRINTENUM\{32BAD982-A0F4-45F2-BB41-8F13FA0C8B5C}

Name: Microsoft Bluetooth LE Enumerator
Description: Microsoft Bluetooth LE Enumerator
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Microsoft
Service: BthLEEnum
Device ID: BTH\MS_BTHLE\5&233CC8B8&0&3

Name: Volume
Description: Volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volume
Device ID: STORAGE\VOLUME\{4A05571D-F213-11EE-9D03-806E6F6E6963}#0000000021D00000

Name: HID-compliant consumer control device
Description: HID-compliant consumer control device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Microsoft
Service:
Device ID: HID\VID_046D&PID_C52B&MI_01&COL02\8&1D47E1B8&0&0001

Name: NDIS Virtual Network Adapter Enumerator
Description: NDIS Virtual Network Adapter Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisVirtualBus
Device ID: ROOT\NDISVIRTUALBUS\0000

Name: UART Controller
Description: UART Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: iaiouart
Device ID: ACPI\80860F0A\1

Name: Intel(R) Imaging Signal Processor 2400
Description: Intel(R) Imaging Signal Processor 2400
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Intel Corporation
Service: camera
Device ID: DISPLAY\INT0F38\4&17CD1FF8&0&UID134968

Name: UBP-X700
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Sony Corporation
Service:
Device ID: SWD\DAFUPNPPROVIDER\UUID:00000004-0000-1010-8000-8C579BFDE71C

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb
Device ID: USB\VID_046D&PID_C52B&MI_01\7&1643A632&0&0001

Name: Intel(R) HD Graphics
Description: Intel(R) HD Graphics
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: igfx
Device ID: PCI\VEN_8086&DEV_0F31&SUBSYS_06031028&REV_0D\3&11583659&0&10

Name: Intel(R) Dynamic Platform & Thermal Framework Processor Participant Driver
Description: Intel(R) Dynamic Platform & Thermal Framework Processor Participant Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: DptfDevProc
Device ID: ACPI\INT3401\0

Name: HID-compliant consumer control device
Description: HID-compliant consumer control device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Microsoft
Service:
Device ID: HID\VID_06CB&PID_2819&MI_02&COL01\7&3A691C4E&0&0000

Name: Bluetooth
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Microsoft
Service:
Device ID: SWD\RADIO\BLUETOOTH_88124E8C9A5A

Name:  USB  SanDisk 3.2Gen1 USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk
Device ID: USBSTOR\DISK&VEN__USB&PROD__SANDISK_3.2GEN1&REV_1.00\010116CC0F5D3005CDB885AC2D91A4A076F87330F4935B2247A89AB4604F70A

Name: Microsoft System Management BIOS Driver
Description: Microsoft System Management BIOS Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: mssmbios
Device ID: ROOT\MSSMBIOS\0000

Name: Intel SD Host Controller
Description: Intel SD Host Controller
Class Guid: {a0a588a4-c46f-4b37-b7ea-c82fe89870c6}
Manufacturer: Intel
Service: sdbus
Device ID: ACPI\INT33BB\2

Name: Intel(R) Sideband Fabric Device
Description: Intel(R) Sideband Fabric Device
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel Corporation
Service: MBI
Device ID: ACPI\INT33BD\1

Name: Intel(R) Dynamic Platform & Thermal Framework Display Participant Driver
Description: Intel(R) Dynamic Platform & Thermal Framework Display Participant Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Intel
Service: DptfDevDisplay
Device ID: ACPI\INT3406\2&DABA3FF&0

Name: NXP NearFieldProximity Provider
Description: NXP NearFieldProximity Provider
Class Guid: {9a2fc585-7316-46f1-9577-500920304f9d}
Manufacturer: NXP Semiconductors(Proximity)
Service: WUDFRd
Device ID: ACPI\NXP5442\1

Name: Roy's  Room
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Echostar Technologies
Service:
Device ID: SWD\DAFUPNPPROVIDER\UUID:482E8DAC-7FAD-11DF-AFB7-7411210ACBA0

Name: ZiP Hopper(Roy's  Room)
Description: Generic software device
Class Guid: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}
Manufacturer: Echostar Technologies LLC
Service:
Device ID: SWD\DAFUPNPPROVIDER\UUID:482E8DAC-7FAD-11DF-AFB7-7411210ACBA2

Name: Plug and Play Software Device Enumerator
Description: Plug and Play Software Device Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: swenum
Device ID: ROOT\SYSTEM\0000

Name: IWD Bus Enumerator
Description: IWD Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: iwdbus
Device ID: ROOT\SYSTEM\0001

Name: Remote Desktop Device Redirector Bus
Description: Remote Desktop Device Redirector Bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: rdpbus
Device ID: ROOT\RDPBUS\0000

Name: Intel SD Host Controller
Description: Intel SD Host Controller
Class Guid: {a0a588a4-c46f-4b37-b7ea-c82fe89870c6}
Manufacturer: Intel
Service: sdbus
Device ID: ACPI\80860F14\1

Name: Intel SD Host Controller
Description: Intel SD Host Controller
Class Guid: {a0a588a4-c46f-4b37-b7ea-c82fe89870c6}
Manufacturer: Intel
Service: sdbus
Device ID: ACPI\80860F14\3

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb
Device ID: USB\VID_06CB&PID_2819&MI_00\6&3A8E3E49&0&0000

Name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor SoC Transaction Router - 0F00
Description: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor SoC Transaction Router - 0F00
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: INTEL
Service:
Device ID: PCI\VEN_8086&DEV_0F00&SUBSYS_06031028&REV_0D\3&11583659&0&00

Name: HID-compliant system controller
Description: HID-compliant system controller
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:
Device ID: HID\VID_046D&PID_C52B&MI_01&COL03\8&1D47E1B8&0&0002


========================= Memory info: ===================================

Percentage of memory in use: 76%
Total physical RAM: 1947.48 MB
Available physical RAM: 466.48 MB
Total Virtual: 3099.48 MB
Available Virtual: 1208.87 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:48.47 GB) (Free:30.29 GB) NTFS
2 Drive d: (ESD-ISO) (Removable) (Total:114.61 GB) (Free:109.8 GB) NTFS

========================= Users: ========================================

User accounts for \\DESKTOP-8PED4C3

Administrator            DefaultAccount           Guest                 
orkom                    WDAGUtilityAccount    

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================


**** End of log ****


Screenshot_3-5-2024_215632_www.dell.com.jpeg
 
Last edited by a moderator:
From the Dell website, I would be downloading;
  • critical BIOS update dated 19 Dec 2018
  • Intel Z3700 series chipset drive date 20 Nov 2018
  • Dell Venua 11 Touch Panel Firmware patch dated 6 Jul 2015
They should download an .EXE program that you double click to start the install.

Let's see if reinstalling those drivers helps with the touch screen and audio issues before we try other ideas.
 
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Bruce said:
From the Dell website, I would be downloading;
  • critical BIOS update dated 19 Dec 2018
  • Intel Z3700 series chipset drive date 20 Nov 2018
  • Dell Venua 11 Touch Panel Firmware patch dated 6 Jul 2015
They should download an .EXE program that you double click to start the install.

Let's see if reinstalling those drivers helps with the touch screen and audio issues before we try other ideas.
Click to expand...
Bruce,

I have reinstalled the BIOS, Intel Z3700 Chipset, and the Dell Venue 11 Touch Panel Firmware like you told me to do. After reinstalling all three, the audio and touch screen all came back and started working again! :D I had really thought this was going to be a difficult thing to handle. For me it would be. I thank you for your help and instructions in helping to get these issues resolved. From where I downloaded the BIOS at the dell website, do you recommend any other downloads I should get for this near 10-year-old laptop? If not thank you once again.
 
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Nah, nothing else was critical and the others are old anyway.
Looks like Dell didn't support that ol' gal for long before moving on to something more shiny.

And you are more than welcome - that's why we are here! (y)

Judging by the extremely small amount of programs you have installed on it, you must only use it for a very specific, limited, need.
So hopefully she'll keep going strong for you, but the age would be signally the end is nigh - maybe 3 years from now, maybe 3 days - never can tell, so please start a backup regime if you don't already.
 
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Closing.
To request a re-open, go to Members > Staff Members, click a Staffer then Start Conversation and quote thread name.
 
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