My laptop has better performance when it's power is plugged out

[Chunk]

I have a rather strange problem where my laptop runs better when it's plugged out. When my laptop is plugged in it looks like it shafts my RAM usage and I have no idea what to do about it

http://speccy.piriform.com/results/6N0if4duBu84BNsLHqiRzrV

 

[veeg]

Hello

What things have you tried to make it work ?


@Bruce @PeterOz

 

[Bruce]

For testing purposes - disconnect D:\ drive, and C:\ is down to 10% free so cleanup that drive with either CCleaner (free version) or Glary Disk Cleaner or the inbuilt cleanmgr command.
Also, check the HP website for an update to your 5 year old BIOS firmware, maybe they have released a fix if this is a known issue.

 

[PeterOz]

I can't add anymore to the above.

 

[Chunk]

For testing purposes - disconnect D:\ drive, and C:\ is down to 10% free so cleanup that drive with either CCleaner (free version) or Glary Disk Cleaner or the inbuilt cleanmgr command.
Also, check the HP website for an update to your 5 year old BIOS firmware, maybe they have released a fix if this is a known issue.

I cleaned with CCleaner and updated my BIOS, it made a small difference but it's still way off what my performance should be.

 

[Bruce]

On battery power, laptops usually throttle things downwards to save power, so yours is the opposite - when on mains power, it is slower?
Check the power plan profiles in BIOS, maybe someone has been tinkering and has them adjusted wrongly.

 

[PeterOz]

Do you need java script?
How much free space do you now have on C:

 

[Chunk]

I

On battery power, laptops usually throttle things downwards to save power, so yours is the opposite - when on mains power, it is slower?
Check the power plan profiles in BIOS, maybe someone has been tinkering and has them adjusted wrongly.

I’ve messed around with my power plan a lot, it’s all set to be at max performance when plugged in or plugged out, but I think I’ve figured out what the problem is. My laptop adaptor is messed up and is not supplying the right power which is causing my laptop to heat up and throttle itself, I’ve noticed that my CPU usage caps at a lower amount when plugged in vs plugged out. When it’s plugged out, it reaches 50% on my task manager’s CPU usage graph but when plugged in, it never goes over 30%. I’m going to try using a different charger to see if that’s the problem.

 

[Chunk]

Do you need java script?
How much free space do you now have on C:

I have maybe 50Gb free, but it does this with a cleanly wiped laptop too. I’ve wiped it numerous times since I got it

 

[Bruce]

A couple of long shots...

Try these from an elevated command prompt;

• chkdsk c: /r
• sfc /scannow
• dism /online /cleanup-image /restorehealth
• dism /online /cleanup-image /startcomponentcleanup /resetbase

ShutUp10 by O&O Software can stop a lot of background & telemetry items, see if that helps (download link on the History tab)

 

[Chunk]

A couple of long shots...

Try these from an elevated command prompt;

• chkdsk c: /r
• sfc /scannow
• dism /online /cleanup-image /restorehealth
• dism /online /cleanup-image /startcomponentcleanup /resetbase

ShutUp10 by O&O Software can stop a lot of background & telemetry items, see if that helps (download link on the History tab)

tried these commands, didn't fix the problem

 

[Bruce]

Barring an actual hardware fault, I'm out of ideas.
Let's see if @PeterOz has anything extra to add, otherwise let's get more eyes on this; @georgeks @Pyro @xrobwx71 @Malnutrition @Bastet

 

[Bastet]

Have you changed the power adapter yet?
While I doubt malware is the cause you can run
Malwarebytes free to see if anything is found.
Ensure the drive has a minimum of 20% free space.
Have you restarted the pc? If fast startup is enabled then disable this beforehand.

 

[Bruce]

@Chunk - any updates?

 

[Bruce]

Closing - no activity.
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