Multiple crashes with different error codes.

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EMMshaw

PCHF Member
Jan 6, 2025
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Hi,

I have recently upgraded my systems motherboard, CPU and RAM.

When starting up the system I let it boot without a windows install.

Since then I have reset the PC and started a fresh.

Pre reset I was having continuing crashes when gaming and when investigating in event viewer saw “A timeout was reached (45000 milliseconds) while waiting for the Intel(R) TPM Provisioning Service service to connect.”

I had tried driver updates ect and went through all the stages.

Eventually I decided to rest and start a fresh doing a system reset and re-downloading all, drivers ect.

I have read elsewhere that it could be bad RAM.

To investigate I used the OCCT memory stress test tool.

And about >5 mins into the test the the system would crash and the event viewer would display “0x0000001A”

A friend has lent me some ram of the exact same specs

“Corsair vengeance 32g” and I have put the new ram in and stress tested with no crash.



He has used the ram in his system and seems to not have any issues when stress testing gaming ect. I am wondering where the issue lies and weather the two errors are related or are separate. Or weather I will have more issues down the line

Mainly as I don’t trust my system won’t crash again!
 
He may have the same memory, but does he have the same motherboard and processor?

Let’s do a full workup of your system.
No personal data is published and everything shown is safe.

1) Download Speccy by Piriform.
In Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
Paste that link into your post. Is Speccy safe?

2) Download GetSystemInfo by Kaspersky.
In GSI, click Start. (takes about 10mins)
It makes a ZIP file on your desktop, drag that to their GSI Parser site.
Once analysed, paste the newly created URL into your post.

3) Download MiniToolBox by Farbar.
In MTB, tick List Installed Programs, click Go then close the program.
A file MTB.txt is created in the same folder, attach that to your post.

4) No software interrogates the Power Supply Unit so list the make/model and age.
 
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