Solved Monitors going black

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  • Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. We are working to get everything back up as quickly as possible. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. We are working to have things back to normal. Emails are fixed and should now send properly. Thank you all for your patience. Thanks, PCHF Management
Status
Not open for further replies.

Andrei95

PCHF Member
Apr 5, 2023
8
0
29
Hello guys, so i have this problem where i play samo games, like subnautica or ark survival evolved, at some poit in game, it can be random, after 5 min, 50 min, 2 hours, the scren just goes black, but te apps are still running on background for example discord. So i checked the cables, the power suply, reistalled all the drivers, update them all, i modiffied the power and all of that, reset the monitors to factory settings, and i don't know what else to do. I can play other games no problems, but in some the screen just goes black, i dont know what can be the couse, is the softwer, or hardower,. To mention i have to monitors , thei bouth goes black, one is on hdmi, the other one displayport, i tried to invert them nothing works.
 
So other can assist let get a speccy report.

Do not forget to post the make and model of the PSU if this is a desktop.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
So other can assist let get a speccy report.

Do not forget to post the make and model of the PSU if this is a desktop.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
so my PSU has 650 w, i do not know the maker, it is dificult for me to enter and open the space where it is. I also Conduct a couple of other tests , and there were no problems at all
 

Attachments

  • Capture Hard Disk Sentinel.PNG
    Capture Hard Disk Sentinel.PNG
    80.9 KB · Views: 5
Last edited by a moderator:
650W sounds great but the fact that you do not even know the model name or number suggests that it may not be of good quality.

You may get lucky in that someone else comes along that is prepared to help you without having the exact PSU information, good luck.
 
first up, change your power profile to Balanced, see if that helps.

next, pop off the side cover of the case and either at the top or the bottom (where ever the power cord goes into) you'll find the power supply. on it should be a big sticker showing the brand, make/model, wattage - tell us what is says.

try turning off XMP in the BIOS memory settings as well.
 
first up, change your power profile to Balanced, see if that helps.

next, pop off the side cover of the case and either at the top or the bottom (where ever the power cord goes into) you'll find the power supply. on it should be a big sticker showing the brand, make/model, wattage - tell us what is says.

try turning off XMP in the BIOS memory settings as well.
So i opend the side cover, but the power suply is in a metal box, and i dont have the necesary tools to open it up, will try these days
 
first up, change your power profile to Balanced, see if that helps.

next, pop off the side cover of the case and either at the top or the bottom (where ever the power cord goes into) you'll find the power supply. on it should be a big sticker showing the brand, make/model, wattage - tell us what is says.

try turning off XMP in the BIOS memory settings as well.
Sursa GIGABYTE P650B, 80+ Bronze, 650W this is the power source
 
Last edited by a moderator:
Hey guys , i think i found the problem, i have 2 monitors one new with g sinc and another one old without gsync, i deactivated the gsync and for two days i had no crush whatsoever, thanks for all the help
 
Status
Not open for further replies.