monitor not showing anything

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  • Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. We are working to get everything back up as quickly as possible. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. We are working to have things back to normal. Emails are fixed and should now send properly. Thank you all for your patience. Thanks, PCHF Management
Status
Not open for further replies.

leedsrhinojohn

PCHF Member
Nov 10, 2023
2
0
56
Hi guys
I have a master cooler tempest 27gpu monitor, the monitor is showing a black screen but you can see barely the menu options but it is just like a very faint white blob, does anybody know what this problem is? the blue circled part is where the menu options are.
20231025_014024.jpg
 
let's get some more info. (y)

what cable is being used to connect the screen to the PC?
have you tried other cables?

what port is being used - HMDI, DVI, DP or VGA?
have you tried other ports?

have you tried this monitor on another PC?
and you tried another monitor/screen/TV on this PC?

does this monitor connect to the motherboard graphics port or a 3rd party graphics card?
if add-on card, have you tried removing the card and cleaning its circuit board, contact pins and motherboard slot with a soft bristled brush?
 
This is how it is without being to connected to anything except power supply, and when connected to a PC.
I used the DP cable that came with the monitor to connect to PC
I have tried other cables.
DP port was being used.
Haven't tried on another PC (not one available)
This is the only monitor I've used with my PC
It connects to the mobo graphics port.
 
does the mobo have another port to use, say HDMI or VGA?
and does the monitor have a matching port to use?

what is make/model/age of monitor - there will be a sticker on the back stating the manufacturing date?

temporarily getting your hands on another monitor will quickly tell you if that is to blame or not - friend, family, neighbour, or even borrow one from work?
 
Status
Not open for further replies.