I have been having issues for a few weeks now. When playing a game, the monitor I'm playing on goes completely black, sometimes its for half a second and sometimes it lasts for multiple seconds. Audio never pauses and the game stays running normally in the background and I maintain control of the character. After the picture comes back, in the corner of the monitor it displays the source, in this case display port, as it would do when switching sources.
The issue presents itself only when playing games. I have not been able to reproduce the issue with any benchmarking or stresstest tools. I have tried Cinebench, Heaven and Furmark. Usually it seems like I have to play for a bit before it first happens, but after it starts happening, it seems like the floodgates open and its constant after that. That has implied it could be an overheating issue, but according to CPUID HWmonitor and GPU-Z my thermals should be fine, especially after making more agressive fan curves with FanControl. The only thing is my GPU hotspot can peak at 105 C which doesnt seem healthy and implies maybe the need for a repaste (?). But With the agressive fan curves it doesnt get that hot and the issue is not tied to GPU temp since it happens even when i have minimised graphics settings and the gpu is at ~60 C.
It is the same on all launchers and all games I have tried, some games it is way more prevelant and frequent making them practically unplayable. On some games it can do it every few seconds even at times and on some games it only does it like once an hour, for example Helldivers 2 seems to run pretty well and only got a few blackouts during my 4 hours of play. The most it seems to do it is when playing Overwatch 2.
I am getting pretty desperate with this and would appreciate help for a solution. I know a little bit about computers having built four for friends and family, but with any troubleshooting I am very unexperienced.
My specs are as follow:
MB: Asus ROG Strix B550-F Gaming
CPU: Ryzen 5 5600X + ARCTIC Freezer 34 eSports DUO cooler
RAM: Kingston 16GB (2 x 8GB) HyperX Fury, DDR4 3200MHz + 16GB 3200 MHz HyperX Fury that I bought later.
GPU: ASUS RTX 3070 Ti TUF OC 8GB
PSU: Asus ROG Strix 750W
SSD: 1x 1 TB Samsung 970 Evo Plus + 1x 2 TB Samsung 970 Evo Plus
Corsair 4000D airflow with 7 case fans
So far what I have tried as much as I can remember:
TLDR: Monitor goes black for a few seconds when gaming. Tried multiple things to resolve the issue.
Speccy
The issue presents itself only when playing games. I have not been able to reproduce the issue with any benchmarking or stresstest tools. I have tried Cinebench, Heaven and Furmark. Usually it seems like I have to play for a bit before it first happens, but after it starts happening, it seems like the floodgates open and its constant after that. That has implied it could be an overheating issue, but according to CPUID HWmonitor and GPU-Z my thermals should be fine, especially after making more agressive fan curves with FanControl. The only thing is my GPU hotspot can peak at 105 C which doesnt seem healthy and implies maybe the need for a repaste (?). But With the agressive fan curves it doesnt get that hot and the issue is not tied to GPU temp since it happens even when i have minimised graphics settings and the gpu is at ~60 C.
It is the same on all launchers and all games I have tried, some games it is way more prevelant and frequent making them practically unplayable. On some games it can do it every few seconds even at times and on some games it only does it like once an hour, for example Helldivers 2 seems to run pretty well and only got a few blackouts during my 4 hours of play. The most it seems to do it is when playing Overwatch 2.
I am getting pretty desperate with this and would appreciate help for a solution. I know a little bit about computers having built four for friends and family, but with any troubleshooting I am very unexperienced.
My specs are as follow:
MB: Asus ROG Strix B550-F Gaming
CPU: Ryzen 5 5600X + ARCTIC Freezer 34 eSports DUO cooler
RAM: Kingston 16GB (2 x 8GB) HyperX Fury, DDR4 3200MHz + 16GB 3200 MHz HyperX Fury that I bought later.
GPU: ASUS RTX 3070 Ti TUF OC 8GB
PSU: Asus ROG Strix 750W
SSD: 1x 1 TB Samsung 970 Evo Plus + 1x 2 TB Samsung 970 Evo Plus
Corsair 4000D airflow with 7 case fans
So far what I have tried as much as I can remember:
- Updated GPU drivers
- Removed GPU drivers with DDU and clean installed older driver version that people on the internet seemed to hold in a stable light 538.58
- Updated motherboard chipset drivers
- Reset BIOS settings
- Updated BIOS
- Disabled DOCP profile
- Updated monitor firmware
- Tried another GPU, GTX 1060
- Removed the newer set of RAM
- Swapped the original RAM pair to the secondary slots
- Put the newer pair of RAM in the primary slots. Yet to try the new pair alone in the secondary slots.
- Tried playing with my secondary monitor
- Swapped monitor PSUs around
- Swapped monitor inputs around, tried playing on HDMI on both monitors
- Tried different ports on back of the GPU
- Tried another DP cable
- Tried another monitor from a friend
- Reset all settings on the monitors
- Disabled FreeSync on the monitors and GSync in Nvidia control panel
- Different refresh rates in the monitor settings and Windows settings
- Custom resolution in Nvidia control panel with nothing else changed but refresh rate to 140 Hz and matched it in Windows and all game settings
- Power settings in monitors, Windows, device manager and Nvidia control panel, disabled sleep options
- High performance turned on in power settings
- Windows Game mode turned off
- Lowering resolution with ingame settings and lowering all graphics settings
- Ran Windows Memory Diagnostic, no errors
- Ran System File Checker, repaired some OneDrive files
TLDR: Monitor goes black for a few seconds when gaming. Tried multiple things to resolve the issue.
Speccy
