Microsoft store not updating/downloading apps

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Status
Not open for further replies.
K

Kristina

PCHF Member
Dec 28, 2023
4
0
36
I brought my son a pc for Christmas.
We have done the system updates absolutely fine that's all up to date.

Microsoft store doesn't seems to be downloading or updating any apps they just buffer and have been for days now.

We run 140mb on internet and I even switched him to ethernet cable but there is still no change. His internet bars are only sitting at 2 bars even thought the rest of the house and my gaming laptop are all on full bars.

He has managed to download Fortnite and steam to play truck simulator. But I cannot download the Xbox app on either the Microsoft store or through the internet it just buffers . Any help would be much appreciated. Kristina
 
Let's try a potential quick fix first.

Click the Start button, start typing cmd and it'll find Command Prompt in the search results, click Run as Administrator.
In the box that pops up, type in wsreset and hit Enter.
That will take you the to Microsoft Store, you'll see a spinning wheel for a while, then you can try the Library icon (bottom left) and see if you can update some Apps.
 
Do Windows updates download & install OK? If not:
Have you tried resetting the update components?
Open cmd prompt/powershell with admin & enter:
Net Stop bits
Net Stop wuauserv
Net Stop appidsvc
Net Stop cryptsvc
Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak
Ren %Systemroot%\SoftwareDistribution\Download Download.bak
Ren %Systemroot%\System32\catroot2 catroot2.bak
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
Net Start bits
Net Start wuauserv
Net Start appidsvc
Net Start cryptsvc
Restart the PC & try updating again.

And/or:
Search for services.msc & find Windows Update & ensure it is set to Automatic.
 
  • Like
Reactions: xrobwx71
Status
Not open for further replies.
Top Bottom