Solved Mic not working on newly build pc!!

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  • Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. We are working to get everything back up as quickly as possible. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. We are working to have things back to normal. Emails are fixed and should now send properly. Thank you all for your patience. Thanks, PCHF Management
Status
Not open for further replies.

garandman45

PCHF Member
Nov 8, 2022
8
1
33
I just built my first pc and everything is working great except for the mic. I have tried updating driver and anything microsoft says needs to be updated. I have gotten it to be able to regester sound and have used voice recorder to verify that it works. once I get into Call of Duty and attempt to talk with other people no one can hear me. I will start going back through everything to see what else i could be it something else will go wrong. Now I am getting nothing but feed back out of the headset. I have 2 headsets and nether of them will work. I am just at a lose at this point I have gone through every YouTube video I can find and have nothing.
 
Make sure the microphone is set in game to the correct one, sometimes (Default Device) doesn't give you the proper device.

If you have a headset with a single cord, make sure the port you are plugging it into is a combination mic/headphone port.

Is it plugged into the ports on the front of the computer, have you checked your front panel connectors?


Let's get some more information:

Download and run speccy.

Once you have ran speccy, follow the instructions to upload a snapshot found here.


To publish a Speccy profile to the Web:

  1. In Speccy, click File, and then click Publish Snapshot.
  2. In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
  3. Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

Please list your power supply unit
 
Make sure the microphone is set in game to the correct one, sometimes (Default Device) doesn't give you the proper device.

If you have a headset with a single cord, make sure the port you are plugging it into is a combination mic/headphone port.

Is it plugged into the ports on the front of the computer, have you checked your front panel connectors?


Let's get some more information:

Download and run speccy.

Once you have ran speccy, follow the instructions to upload a snapshot found here.




Please list your power supply unit
I have tried all of the different input options in game and nothing works. When I do the audio test in game it shows that the mic is picking up the sound but other players can not hear me even though they/myself is not muted. The case I have does require a combination plug and I have a splitter for my single plug headset. Also I have used both from and rear plugs on the pc and I get the same results.

power supply is a seasonic gx-750
 
Remove the splitter and plug in only the headphone connector, does that help?

I see you have Sonic Suite installed, this ships default with Asus boards and only seemed to cause me issues, you could try deleting it if you wish to try it.

+1 for the model of the headset, do you have the necessary drivers?


Did you install all of your drivers in the necessary order? (I would install the chipset and graphics driver before connecting the computer to the internet.)
 
Remove the splitter and plug in only the headphone connector, does that help?

I see you have Sonic Suite installed, this ships default with Asus boards and only seemed to cause me issues, you could try deleting it if you wish to try it.

+1 for the model of the headset, do you have the necessary drivers?


Did you install all of your drivers in the necessary order? (I would install the chipset and graphics driver before connecting the computer to the internet.)
I am currently using a RIG 400 headset but I was thinking about getting a wireless headset to see if going that route would bypass this issue for now and yes I have tried just going into the mic jack and still does not work. As for the drivers yes I have installed them not necessarily in the right order and it was connected to the internet before I updated anything because I got the drivers from ASUS.
 
I'd uninstall the Sonic Studio/Sonic Suite before buying anything.

To uninstall:
Click the windows icon, select Settings > Apps, and then type in sonic and see what pops up. You may also need to type Sonic Suite into the search bar and uninstall through that instead of the Windows apps menu.

Once you have done this, go back to the main menu of the settings and select System > Sound > Manage sound devices. Disable Sonic Studio Virtual Mixer (it cannot be deleted, it will automatically reinstall).

If this doesn't solve it you can reinstall the Sonic Suite after we solve this, but I find it to be just bloatware from personal experience.
 
Make sure you give the machine a restart after doing this, just to clear up anything residual.

You also need to make sure you have the proper output device selected.
 
Make sure you give the machine a restart after doing this, just to clear up anything residual.

You also need to make sure you have the proper output device selected.
I have cycled all available options and still no luck.
 
Can you post a new speccy so I can get a look at what your computer is running on now? :)
 
I'd uninstall the Sonic Studio/Sonic Suite before buying anything.

To uninstall:
Click the windows icon, select Settings > Apps, and then type in sonic and see what pops up. You may also need to type Sonic Suite into the search bar and uninstall through that instead of the Windows apps menu.

Once you have done this, go back to the main menu of the settings and select System > Sound > Manage sound devices. Disable Sonic Studio Virtual Mixer (it cannot be deleted, it will automatically reinstall).

If this doesn't solve it you can reinstall the Sonic Suite after we solve this, but I find it to be just bloatware from personal experience.
Everything from Sonic is disabled and still no luck.
 
RIG400 has a 4 pole 3.5mm jack.
so needs to plug into a headset port rather than a headphone port.
headphone ports are 3 pole as they don't have a mic.

if you don't have a 4 pole port, the splitter should convert your RIG400 cable into two - one that goes into the Mic (pink) port and the other into the Speaker (green) port on the back of the PC.

what is the make/model of your splitter, or show us a picture.

I've always found USB headsets the best as it bypasses all this fuss over splitters and ports.
 
  • Like
Reactions: Pyro
Just wanted to post an update. I bought a new wireless Corsair headset and that fixed all of my problems. I just want to thank everyone who helped me try and fix this issue!! You all ROCK!!
 
  • Like
Reactions: Pyro
Glad you've got it sorted out, it's always a good feeling to have stuff work and find out why. :)
 
Status
Not open for further replies.