Solved Malware

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Please download the FRST 32 bit or FRST 64bit version to suit your operating system. It is important FRST is downloaded to your desktop.

If you are unsure if your operating system is 32 or 64 Bit please go HERE.
Once downloaded right click the FRST desktop icon and select "Run as administrator" from the menu"
icon2.jpg
If you receive any security warnings, or the User Account Control warning opens at any time whilst using FRST you can safely allow FRST to proceed.
FRST will open with two dialogue boxes, accept the disclaimer.
frst disclaimer.jpg



  1. Accept the default whitelist options,
  2. If the additions.txt options box is not checked please select it.
  3. Then select Scan
frst.jpg
Frst will take a few minutes to scan your computer, and when finished will produce two log files on your desktop, FRST.txt, and Addition.txt. They will display immediately on the desktop, but can be reopened later as a notepad file.
2016-08-12_152002.jpg



Please Attach the contents of these logs in your next post for review by our Security Team
 
Step 1: Adware Removal Tool Scan.



Download Adware removal tool to your desktop, right click the icon and select Run as Administrator.
Click Scan
Hit Ok.
Hit next make sure to leave all items checked, for removal.
Click Next
The Program will close all open programs to complete the removal, so save any work and hit OK.
Then hit OK after the removal process is complete, thenOK again to finish up.
Post log generated by tool.





Step2: Adware Cleaner Scan.


Adware Cleaner
  • Download AdwCleaner and save it to your Desktop
  • Right-click on AdwCleaner.exeand select

  • Spcusrh.png

    Run as Administrator
  • Accept the EULA (I accept), then click on Scan Now
  • Let the scan complete
  • Once the scan completes, make sure that every item listed in the different tabs is checked and click on the Clean & Repair button
  • Subsequently you may be asked to Run Basic Repair. This is optional. I would suggest holding off on this for now.
  • Once the cleaning process is complete, AdwCleaner will ask you to restart your computer
  • Close all other open windows and allow it to restart
  • After the restart, Notepad will open with the AdwCleaner cleaning log
  • Please Attach the contents of that log into your next reply to me





Step 3: FRST Fix.


Download attached fixlist.txt file and save it to the Desktop. NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Run FRST/FRST64 and press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.




 

Attachments

Frst Fix log:

Code:
Fix result of Farbar Recovery Scan Tool (x64) Version: 11-05-2022
Ran by Andy (12-05-2022 22:33:43) Run:1
Running from C:\Users\Andy\OneDrive\Desktop
Loaded Profiles: Andy
Boot Mode: Normal
==============================================

fixlist content:
*****************
CloseProcesses:
SystemRestore: On
CreateRestorePoint:
RemoveProxy: HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [708840 2022-04-26] (Oracle America, Inc. -> Oracle Corporation)
HKU\S-1-5-21-502753979-2692203269-1871385629-1001\...\RunOnce: [Delete Cached Update Binary] => C:\WINDOWS\system32\cmd.exe /q /c del /q "C:\Users\Andy\AppData\Local\Microsoft\OneDrive\Update\OneDriveSetup.exe" (No File)
HKU\S-1-5-21-502753979-2692203269-1871385629-1001\...\RunOnce: [Delete Cached Standalone Update Binary] => C:\WINDOWS\system32\cmd.exe /q /c del /q "C:\Users\Andy\AppData\Local\Microsoft\OneDrive\StandaloneUpdater\OneDriveSetup.exe" (No File)
HKU\S-1-5-21-502753979-2692203269-1871385629-1001\...\RunOnce: [Uninstall 21.220.1024.0005\amd64] => C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\Andy\AppData\Local\Microsoft\OneDrive\21.220.1024.0005\amd64" (No File)
HKU\S-1-5-21-502753979-2692203269-1871385629-1001\...\RunOnce: [Uninstall 21.220.1024.0005] => C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\Andy\AppData\Local\Microsoft\OneDrive\21.220.1024.0005" (No File)
Task: {028919FF-9193-4610-BBEA-5A1B7C67A527} - System32\Tasks\NvDriverUpdateCheckDaily_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} => C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe [1003128 2022-04-20] (Nvidia Corporation -> NVIDIA Corporation) -> -d "C:\Program Files\NVIDIA Corporation\NvDriverUpdateCheck" -l 3 -f C:\ProgramData\NVIDIA\NvContainerDriverUpdateCheck.log
Task: {2E51F856-6FA5-428B-BA5B-0789F0E89BB3} - System32\Tasks\NvProfileUpdaterDaily_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} => C:\Program Files\NVIDIA Corporation\Update Core\NvProfileUpdater64.exe [906752 2022-04-20] (Nvidia Corporation -> NVIDIA Corporation)
Task: {9B38BA80-F650-4CE6-93AD-8DBEDF86C6DB} - System32\Tasks\NvProfileUpdaterOnLogon_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} => C:\Program Files\NVIDIA Corporation\Update Core\NvProfileUpdater64.exe [906752 2022-04-20] (Nvidia Corporation -> NVIDIA Corporation)
Task: {9B597209-F8FE-4C0F-966B-8A5C8761BA1F} - System32\Tasks\NVIDIA GeForce Experience SelfUpdate_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} => C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA GeForce Experience.exe [3342080 2022-04-20] (Nvidia Corporation -> NVIDIA Corporation)
Task: {A4126A65-322F-4A68-B6EF-1C8F0C06347B} - System32\Tasks\NvTmRep_CrashReport2_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} => C:\Program Files\NVIDIA Corporation\NvBackend\NvTmRep.exe [1654272 2022-04-20] (Nvidia Corporation -> NVIDIA Corporation)
Edge Extension: (AdBlock � best ad blocker) - C:\Users\Andy\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\ndcileolkflehcjpmjnfbnaibdcgglog [2022-05-10]
S3 equ8_helper; \??\C:\WINDOWS\system32\DRIVERS\equ8_helper.sys [X]
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Bit Driver Updater
C:\Users\Andy\Downloads\bitdurtsetup.exe
AlternateDataStreams: C:\Users\Public\Shared Files:VersionCache [10472]
C:\WINDOWS\system32\drivers\etc\hosts
hosts:
File: C:\Users\Andy\system32log.dat
File: C:\Users\Andy\system32log2.dat
VirusTotal: C:\Users\Andy\system32log.dat
VirusTotal: C:\Users\Andy\system32log2.dat
cmd: net stop bits
Move: C:\ProgramData\Microsoft\Network\Downloader\qmgr*.db C:\ProgramData\Microsoft\Network\Downloader\qmgr*.db.old
cmd: net start bits 
cmd:  bitsadmin /list /allusers
CMD: "%WINDIR%\SYSTEM32\lodctr.exe /R"
CMD: "%WINDIR%\SysWOW64\lodctr.exe /R"
CMD: "C:\Windows\SYSTEM32\lodctr.exe /R"
CMD: "C:\Windows\SysWOW64\lodctr.exe /R"
StartBatch:
DISM.exe /Online /Cleanup-Image /StartComponentCleanup
DISM.exe /Online /Cleanup-image /Restorehealth
sc stop sysmain
sc config sysmain start= disabled
sc stop DiagTrack
sc config DiagTrack start= disabled
sc stop dmwappushservice
sc config dmwappushservice start= disabled
del /f /s /q %windir%\prefetch\*.*
del /s /q C:\Windows\SoftwareDistribution\download\*.*
del /s /q "%userprofile%\AppData\Local\Google\Chrome\User Data\Default\Cache\*.*"
del /s /q "%userprofile%\AppData\Local\temp\*.*"
ipconfig /flushdns
endbatch:
C:\Windows\Temp\*.*
C:\WINDOWS\system32\*.tmp
C:\WINDOWS\syswow64\*.tmp
emptytemp:
Reboot:

*****************

Processes closed successfully.
SystemRestore: On => completed
Restore point was successfully created.
"HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\RemoveProxy: SunJavaUpdateSched" => not found
"HKU\S-1-5-21-502753979-2692203269-1871385629-1001\Software\Microsoft\Windows\CurrentVersion\RunOnce\\Delete Cached Update Binary" => not found
"HKU\S-1-5-21-502753979-2692203269-1871385629-1001\Software\Microsoft\Windows\CurrentVersion\RunOnce\\Delete Cached Standalone Update Binary" => not found
"HKU\S-1-5-21-502753979-2692203269-1871385629-1001\Software\Microsoft\Windows\CurrentVersion\RunOnce\\Uninstall 21.220.1024.0005\amd64" => not found
"HKU\S-1-5-21-502753979-2692203269-1871385629-1001\Software\Microsoft\Windows\CurrentVersion\RunOnce\\Uninstall 21.220.1024.0005" => not found
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{028919FF-9193-4610-BBEA-5A1B7C67A527}" => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{028919FF-9193-4610-BBEA-5A1B7C67A527}" => removed successfully
C:\WINDOWS\System32\Tasks\NvDriverUpdateCheckDaily_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} => moved successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\NvDriverUpdateCheckDaily_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}" => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{2E51F856-6FA5-428B-BA5B-0789F0E89BB3}" => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{2E51F856-6FA5-428B-BA5B-0789F0E89BB3}" => removed successfully
C:\WINDOWS\System32\Tasks\NvProfileUpdaterDaily_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} => moved successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\NvProfileUpdaterDaily_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}" => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{9B38BA80-F650-4CE6-93AD-8DBEDF86C6DB}" => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{9B38BA80-F650-4CE6-93AD-8DBEDF86C6DB}" => removed successfully
C:\WINDOWS\System32\Tasks\NvProfileUpdaterOnLogon_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} => moved successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\NvProfileUpdaterOnLogon_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}" => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{9B597209-F8FE-4C0F-966B-8A5C8761BA1F}" => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{9B597209-F8FE-4C0F-966B-8A5C8761BA1F}" => removed successfully
C:\WINDOWS\System32\Tasks\NVIDIA GeForce Experience SelfUpdate_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} => moved successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\NVIDIA GeForce Experience SelfUpdate_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}" => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{A4126A65-322F-4A68-B6EF-1C8F0C06347B}" => removed successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A4126A65-322F-4A68-B6EF-1C8F0C06347B}" => removed successfully
C:\WINDOWS\System32\Tasks\NvTmRep_CrashReport2_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} => moved successfully
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\NvTmRep_CrashReport2_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}" => removed successfully
Edge Extension: (AdBlock � best ad blocker) - C:\Users\Andy\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\ndcileolkflehcjpmjnfbnaibdcgglog [2022-05-10] => Error: No automatic fix found for this entry.
HKLM\System\CurrentControlSet\Services\equ8_helper => removed successfully
equ8_helper => service removed successfully
"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Bit Driver Updater" => not found
C:\Users\Andy\Downloads\bitdurtsetup.exe => moved successfully
C:\Users\Public\Shared Files => ":VersionCache" ADS removed successfully
C:\WINDOWS\system32\drivers\etc\hosts => moved successfully
Hosts restored successfully.

========================= File: C:\Users\Andy\system32log.dat ========================

C:\Users\Andy\system32log.dat
File not signed
MD5: 71226F702CF71E24DE17135096C1C2EA
Creation and modification date: 2021-01-12 03:36 - 2021-01-12 03:36
Size: 000000087
Attributes: ---AH
Company Name: 
Internal Name: 
Original Name: 
Product: 
Description: 
File Version: 
Product Version: 
Copyright: 
VirusTotal: 0

====== End of File: ======


========================= File: C:\Users\Andy\system32log2.dat ========================

C:\Users\Andy\system32log2.dat
File not signed
MD5: BB7546CBB1E58955BDDACB6675904D36
Creation and modification date: 2021-01-12 03:36 - 2021-01-12 03:36
Size: 000000064
Attributes: ---AH
Company Name: 
Internal Name: 
Original Name: 
Product: 
Description: 
File Version: 
Product Version: 
Copyright: 
VirusTotal: 0

====== End of File: ======

VirusTotal: C:\Users\Andy\system32log.dat => https://www.virustotal.com/gui/file/87efc060980049be59047d6c669d09d0f87a5c1aa11cee6b35cb297a14b4a8dd/detection/f-87efc060980049be59047d6c669d09d0f87a5c1aa11cee6b35cb297a14b4a8dd-1652412832
VirusTotal: C:\Users\Andy\system32log2.dat => https://www.virustotal.com/gui/file/afc8f63bd65870d86eb7db3094cfa489f72ddde8761e266d3dda2a5d4d64c03c/detection/f-afc8f63bd65870d86eb7db3094cfa489f72ddde8761e266d3dda2a5d4d64c03c-1652412833

========= net stop bits =========


The Background Intelligent Transfer Service service is not started.

More help is available by typing NET HELPMSG 3521.


========= End of CMD: =========

"C:\ProgramData\Microsoft\Network\Downloader\qmgr*.db" moved successfully to C:\ProgramData\Microsoft\Network\Downloader\qmgr*.db.old

========= net start bits =========

The Background Intelligent Transfer Service service is starting.
The Background Intelligent Transfer Service service was started successfully.



========= End of CMD: =========


========= bitsadmin /list /allusers =========


BITSADMIN version 3.0
BITS administration utility.
(C) Copyright Microsoft Corp.

Listed 0 job(s).


========= End of CMD: =========


========= "%WINDIR%\SYSTEM32\lodctr.exe /R" =========


Error: Unable to rebuild performance counter setting from system backup store, error code is 2

========= End of CMD: =========


========= "%WINDIR%\SysWOW64\lodctr.exe /R" =========


Info: Successfully rebuilt performance counter setting from system backup store

========= End of CMD: =========


========= "C:\Windows\SYSTEM32\lodctr.exe /R" =========


Info: Successfully rebuilt performance counter setting from system backup store

========= End of CMD: =========


========= "C:\Windows\SysWOW64\lodctr.exe /R" =========


Info: Successfully rebuilt performance counter setting from system backup store

========= End of CMD: =========


========= Batch: =========
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The system cannot find the path specified.

========= End of Batch: =========


=========== "C:\Windows\Temp\*.*" ==========

C:\Windows\Temp\ASPNETSetup_00000.log => moved successfully
C:\Windows\Temp\ASPNETSetup_00001.log => moved successfully
C:\Windows\Temp\FXSAPIDebugLogFile.txt => moved successfully
C:\Windows\Temp\FXSTIFFDebugLogFile.txt => moved successfully
C:\Windows\Temp\MpCmdRun.log => moved successfully
C:\Windows\Temp\MpCopyAccelerator.log => moved successfully
C:\Windows\Temp\msedge_installer.log => moved successfully
C:\Windows\Temp\WER9E8A.tmp => moved successfully

========= End -> "C:\Windows\Temp\*.*" ========


=========== "C:\WINDOWS\system32\*.tmp" ==========

not found

========= End -> "C:\WINDOWS\system32\*.tmp" ========


=========== "C:\WINDOWS\syswow64\*.tmp" ==========

not found

========= End -> "C:\WINDOWS\syswow64\*.tmp" ========


=========== EmptyTemp: ==========

BITS transfer queue => 786432 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 28671825 B
Java, Flash, Steam htmlcache => 51816801 B
Windows/system/drivers => 11316 B
Edge => 0 B
Firefox => 0 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 0 B
systemprofile32 => 0 B
LocalService => 0 B
NetworkService => 8805534 B
Andy => 11166771 B

RecycleBin => 14679035080 B
EmptyTemp: => 13.8 GB temporary data Removed.

================================


The system needed a reboot.

==== End of Fixlog 22:37:00 ====
 

Attachments

Last edited by a moderator:
Can you tell me how the machine is running now please.


Step1:


ZHP cleaner Scan.
Please download Zhp Cleaner to your desktop. Right Click the icon and select run as administrator.
Once you have started the program, you will need to click the scanner button.
The program will close all open browsers!
Once the scan is completed, the you will want to click the Repair button.
At the end of the process you may be asked to reboot your machine.
After you reboot a report will open on your desktop.
Attach the report here in your next reply.


Step 2:


ZHP Diag Scan Click here to download.
Save to your desktop.
Right Click Run as Admin.
Click the Options button.
Click on Check All
Then click close.
Click the Scanner button.
When complete please push the report button.
A notepad will open... attach the report in your next reply.
 
I’ll have a look at zhp logs when I get off work today.

Disable windows 10 spyware with O&O software, this can chew up bandwidth as microsoft is constantly uploading various data from your machine.

Disable windows update, and only enable it once a week to update on your terms not whenever microsoft feels you need an update.

Uninstall Useless to you windows apps with O&O App buster.


Security Check Scan.
  • Download Security Check to your desktop.
  • Right click it run as administrator.
  • When the program completes, the tool will automatically open a log file.
  • Please Copy and paste that log here in your next post
 
Last edited:
Couldn't find out where to disable Windows 10 Spyware on the O&O Software, and I couldn't find out how to enable updates once a week with the Windows updater thing. But here is the security check scan:

SecurityCheck by glax24 & Severnyj v.1.4.0.54 [06.12.21]
WebSite: www.safezone.cc
DateLog: 13.05.2022 16:33:27
Path starting: C:\Users\Andy\AppData\Local\Temp\SecurityCheck\SecurityCheck.exe
Log directory: C:\SecurityCheck\
IsAdmin: True
User: Andy
VersionXML: 9.77is-10.05.2022
___________________________________________________________________________

Windows 10(6.3.19044) (x64) Core Release: 2009 Lang: English(0409)
Installation date OS: 11.05.2022 04:24:30
LicenseStatus: Windows(R), Core edition The machine is permanently activated.
LicenseStatus: Office 16, Office16O365HomePremR_Grace edition Windows is in Notification mode
Boot Mode: Normal
Default Browser: C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
SystemDrive: C: FS: [NTFS] Capacity: [465.2 Gb] Used: [150.8 Gb] Free: [314.4 Gb]
------------------------------- [ Windows ] -------------------------------
Internet Explorer 11.789.19041.0
User Account Control enabled (Level 3)
Security Center (wscsvc) - The service is running
Remote Registry (RemoteRegistry) - The service has stopped
SSDP Discovery (SSDPSRV) - The service is running
Remote Desktop Services (TermService) - The service has stopped
Windows Remote Management (WS-Management) (WinRM) - The service has stopped
---------------------------- [ Antivirus_WMI ] ----------------------------
Windows Defender (enabled and up to date)
--------------------------- [ FirewallWindows ] ---------------------------
Windows Defender Firewall (mpssvc) - The service is running
--------------------------- [ OtherUtilities ] ----------------------------
NVIDIA GeForce Experience 3.25.1.27 v.3.25.1.27
Steam v.2.10.91.91
Epic Games Launcher v.1.3.23.0
------------------------------- [ Backup ] --------------------------------
Microsoft OneDrive v.22.077.0410.0007
------------------------------- [ Imaging ] -------------------------------
ShareX v.13.7.0
-------------------------------- [ Java ] ---------------------------------
Java 8 Update 333 (64-bit) v.8.0.3330.2
-------------------------------- [ Media ] --------------------------------
Spotify v.1.1.85.895.g2a71e1b8 [+]
------------------------------- [ Browser ] -------------------------------
Microsoft Edge v.101.0.1210.39
------------------ [ AntivirusFirewallProcessServices ] -------------------
C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2203.5-0\MsMpEng.exe v.4.18.2203.5
C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2203.5-0\NisSrv.exe v.4.18.2203.5
Microsoft Defender Antivirus Service (WinDefend) - The service is running
Microsoft Defender Antivirus Network Inspection Service (WdNisSvc) - The service is running
----------------------------- [ End of Log ] ------------------------------
 

Attachments

Last edited by a moderator:
Couldn't find out where to disable Windows 10 Spyware on the O&O Software


What ever options are listed to disable are considered spyware, so disabling all of them is pretty much standard for any machine that I am paid to work on.

I couldn't find out how to enable updates once a week with the Windows updater thing


It only give the option to disable or enable windows update, I am suggesting that you disable, and then re enable on your own with the tool when you are ready to update.

I am not seeing any malware on your machine, but this tool will be the last thing I suggest before I send you on your way.
I suggest a full scan with Kaspersky.
Disable Defender .....
Then download and unzip KillemAll to your desktop, double click the tool when on desktop, then hit enter twice, this will kill all non microsoft programs so it will free up resources to run the virus scan.
Download and run a full scan with the Kaspersky Virus Removal tool.
Accept the terms.
Click Change Parameters.
Select the System drive.
All volumes.
Click OK, start Scan.

Capture.PNG
 
Used the Kaspersky, had 0 issues with that as well. Think I'm good as far as malware is concerned, still having the same issue as in the other thread, thanks for the help though : )
 
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